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Customer Service Assistant

Location:
Murray, KY
Posted:
October 03, 2012

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Resume:

Heather Knight

Email: ********@*****************.***

Address:

City: Murray

State: KY

Zip: 42071

Country: USA

Phone: 270-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Efficient and reliable CNA with 6 months experience in a long term short term rehab setting. Assisted with technical nursing treatments, supported diagnostic procedures and charted resident records. Interested in a full-time role as a nursing assistant in a top-notch healthcare facility. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Fast-learning recent CNA graduate enthusiastic about working in a hospital setting.

Educational Background:

High School Dipolma from Adult education, Murray KY 1/2001 to 12/2006 (education)

Job History / Details:

Professional Summary

Efficient and reliable CNA with 6 months experience in a long term short term rehab setting. Assisted with technical nursing treatments, supported diagnostic procedures and charted resident records. Interested in a full-time role as a nursing assistant in a top-notch healthcare facility.

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Fast-learning recent CNA graduate enthusiastic about working in a hospital setting.

Licenses

CNA License

First Aid Certification

CPR Certification

Heart Saver/AED Certification

Skill Highlights

Team player

Good problem solver

Hospice care provider

Dementia and Alzheimer's knowledge

Time management

Mobility assistance

Charting

Feeding assistance

Trustworthy

Understands medical procedures

Strong organizational skills

Grooming and bathing assistance

Companionship and emotional support

Compassionate

Good listener

Strong written and verbal communication skills

Efficient and reliable

Calm and level-headed

Fast learner

Patient-focused care

Trained in grooming and bathing assistance

Committed team player

Understands mobility assistance needs

Charting expertise

Trustworthy companion

Patient positioning

Patient transporting

Customer service

Acute and rehabilitative care

Feeding assistance

CPR/BLS certified

Daily living activity assistance

Infection control standards

Professional Experience

March 2012 to 10/2/2012 12:00:00 AM

Spring creek Nursing Home/MCCH Murray, ky

CNA

Delegated staff nurse duties.Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.

Followed infection control procedures.Maintained patient privacy and confidential patient information.Took and recorded patients' temperature, pulse and blood pressure.Assisted patients with daily functions.Monitored fluid intake and output levels.Obtained vitals for a floor of 25 patients per shift.Ensured safety and well-being of patients.Transported patients to and from different departments.Assisted patients with bathing, dressing, hygiene and grooming.Engaged patients with games, crafts, cooking, music, reading and other activities.

Provided caring companionship to elderly and developmentally disabled patients.Provided primary resident care and assistance with daily living activities.Helped residents with bathing, dressing, feeding, lifting and transferring.

Monitored patients with acute conditions.

Education and Training

2006 Adult education Murray, Ky

GED



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