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Project Manager Training

Location:
Huntersville, NC
Posted:
October 01, 2012

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Load the lightbox scripts NameSqueeze onload code table definition img's /img/clear.gif/img/clear.gif/img/clear.gifhttp://www.employment911.com/resumes/resume-writing.aspLet our Project Manager, IT Trainer, Instructional Designer Resume Writing Experts Help you

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/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifJob Description 1:/img/clear.gifProject Manager/img/clear.gifJob Description 2:/img/clear.gifIT Trainer/img/clear.gifJob Description 3:/img/clear.gifInstructional Designer/img/clear.gifWilling to Relocate?:/img/clear.gif No /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gifAdditional Info/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifKKaatt TTuucckkeerr Huntersville, NC 28070 ? http://www.kat-tucker.com ? Phone: 704-***-**** ? abowzr@r.postjobfree.com am an experienced IT professional with over 15 years as a Project Manager, Instructional Designer, Business analyst and Trainer. With my 4-year degree, I have earned my black belt certification in Six Sigma. I have worked with full lifecycle projects including business development, project estimating, requirements, determination, gap analysis, issue resolution, training, go-live assistance and post implementation support.With my vast array of experience, I have implemented and measured large-scale organizational PeopleSoft/SAP /Oracle Solutions. I thrive in a fast paced and changing environment, where I am directly dealing with operations and senior executives.

I have the ability to influence and motivate people to ensure the success of any assigned task without having a traditional supervisory relationship over employees.For additional information regarding my skills, please visit my website: http://www.kat-tucker.comMethodologies: Addie, Agile, AIM, Waterfall and PMBOKSAP ExpertiseSAP Modules and sub modules: FI-GL,FI-LC, FI-AP, FI-BL. FI-AA, FI-SL. FI-FM, FI-CA, CO, PS, IS-ADEC, ID-DFS, HR, HR-OM, HR-PD, HR-PT, HR-PY, HR-TEM, HCM, PLM, PP, PP-PI, SD, SCM, SRM, BW, SEM, WM, APO.PeopleSoft Experience: Versions 7, 8 and 9. (Navigating Through the PeopleSoft System, Understanding the System Structure; Working With Tables, Running Human Resources Processes and Report; Using Group Build; Setting Up Core Foundation Tables Related to Installation Settings and Companies, Setting Up Core Foundation Tables Related to Business Units and Table Set Sharing; Setting Up Core Foundation Tables Related to Establishments, Locations, and Departments; Setting Up Core Foundation Tables Related to Compensation; Setting Up Core Foundation Tables Related to Jobs and Pay Groups; Maintaining Person and Job Data; Tracking Additional Human Resources Business Process Data; Setting UP Benefits Control Tables; Adding New Employees, Dependents, and Beneficiaries; Enrolling Employees; Calculating Deductions; Changing Benefit Programs and Employee Enrollments; Using eBenefits Self Service Functionality with Base Benefits.)Oracle and PeopleSoft ExperiencePeopleSoft Experience: Versions 7, 8 and 9PeopleSoft: Global implementations for Core HRMS: Base benefits, Benefit Administration, vendor Profile, deductions, calculation rules for payroll & interfaces.E-Applications: (e-compensation, e-recruit, e-pay, e-development, e-performance, e-benefits and e-profile), Manager self service and employee self service, e-performance, Global assignments, Career path and Succession planning, ELM (Enterprise learning Management), Absence Management, Configuration Maintenance, PS security, CRM (customer relation management), ATS: TAM (Talent acquisition manager) and Taleo and Time and Labor.PeopleSoft 8.8 Financial - Project costing, integration of PeopleSoft projects with Microsoft projects and RPO reports. Oracle Experience: 11i and 12i experience:Finance: Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Project Costing, Advanced Collections and Cost ManagementOrder Management: Order Management, Inquiry, Advanced Pricing, Shipping. Warranty and Exchanges, RMA, iStoreSupply Chain Management: Indirect/Direct Purchasing, Purchasing Reports, ASCP, Global Order Promising, Demand Planning, Demantra, iProcurement, iSupplierWarehouse Management: iExport, Cycle Counting, KANBAN, Min/Max, Material Handling, Reports and Inquiry, Task Management, Physical InventoryManufacturing Management: BOM, Engineering, Scheduling, Shop Floor, Work In Progress, Outside Processing, QualityLegacy Migration? Development of migration programs from in AS400 to SAP, Oracle? Automation of Data Transfer from AS400 to SAP, Oracle? Generation of Batch inputIndustryExperience:

Banking, Education, Government, Financials, Healthcare, Information Technology, Industrial, Legal/Law, Manufacturing, Telecommunications, Sales, Order and Distribution, Utility, WarehousingWORK EXPERIENCE:Northrop GrummanJanuary 2011- PresentBusiness Analyst Consultant? Analyzed the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.? Facilitated JAD sessions with Business and IT teams to define project requirements.? Facilitated meetings with business users to assist in identifying areas for process and system improvement for SAP.? Worked with business users to gather user requirements for new or upgraded software via workshops, workflow storyboards, use cases, scenarios, and other methods.? Managed changes, enhancements, and modifications throughout the project lifecycle? Worked with business users and technical teams to fully analyze and identify any potential impacts based on requests.? Developed and utilized standard templates to accurately and concisely write requirement specifications? Documented and updated existing documentationSchlage SecurityAugust 2008, December 2010Project Manager, Senior Instructional Designer? Created detailed project plan, implementing processes for the work breakdown structure as well as the deliverables and milestones.? Designed comprehensive training curriculums for the Industrial and Security Sectors for 10,000 end users.? Executed and assembled classroom and virtual training as well as change control documentation.? Led custom education programs that demonstrated knowledge of Adult Learning Principles and incorporated best practice delivery techniques. Assisted IT Management to ensure the team works effectively together by providing mentoring and in-field assistance.? Recommended, researched, and provided up to date training techniques and technology including design/delivery of technical training, e-Learning, blended learning solutions and pre-testing and proper questioning techniques.? Creating processes for implementing the Automated Test Script features within UPK and implementing defect testing for Integration Test Cycles within Mercury.? Provided System Administration within Oracle 11i for in house teams.? Created and maintained roles and responsibility assignments for end user training in Oracle InstancesDepartment of DefenseSeptember 2007 ? April 2008Project Manager/Instructional Design? Created and maintained multiple project plans custom e-Learning courses built for a global training solution which consisted of 30,000 users.? Implemented custom education programs by organizing instructor-led sessions, one-on-one coaching, presentations, Web based instructor-led sessions, tele-training and train-the-trainer programs for SAP implementation (modules: PP, ID-DFS, HR, QM, MM,WM, QS, SD, FICO) and Oracle 11 implementation project.? Led custom education programs that demonstrated knowledge of Adult Learning Principles and incorporated best practice delivery techniques. Assisted IT Management to ensure the team works effectively together by providing mentoring and in-field assistance.? Recommended, researched, and provided up to date training techniques and technology including design/delivery of technical training, e-Learning, blended learning solutions and pre-testing and proper questioning techniques.? Established consistent and meaningful training metrics to evaluate overall training effectiveness.? Created a learning culture that clearly promoted the significance of continuous learning.? Reported project progress and related issues to key client personnel including monthly executive committee updates.Lucent TechnologiesMay 2006-September 2007Project Management/Instructional DesignAs Project Manager, I was responsible for a small conversion project that included an Oracle software application upgrade. This project completion date was 9 months. It was completed within budget and on time. I managed a team of 35 and a budget of 2 million dollars using the Waterfall methodology to support the IT and Finance departments.? Managed a project team of 20 for the Oracle BI Publisher eliminating the 3rd party FormScape application reducing in-house support costs. Project supported the finance dept using a combination of Waterfall and Agile project mythologies? Responsible for the implementation of a company wide training tool uPerform for financial applications, managing a team of 15 and a budget of 20K? Supervised multiple smaller projects that included the automation of external processes to Oracle applications promoting process improvement and eliminating manual tasksAs Senior Instructional Designer, I was responsible for implementing learning strategies for 12 instrucitonal designers and 4 technical writers.? Customized curriculum where necessary.? Consulted on adult learning strategies and delivery mechanisms.? Communicated plans, issues, and status to management.? Managed and mentored course owners, instructors, and developers.? Coordinate, coach, and work effectively with training coordinators.? Developed long-term project plans for continuing education and system enhancements.? Coached and worked with documentation developers and course owners to create training exercises and then partner with them and the Training Environment Lead to create exercise data.? Defined process for making corrections and updates to training documentation and related data/exercises.? Managed local implementation processes to identify required courses and work with Training Logistics Lead and Training Coordinator to develop course schedule.? Participate in end user role mapping as it relates to assigning users to training course curriculum.? Use training development tools to meet project objectives (Info Pak, Adobe Captivate, UPK, Microsoft Word, SharePoint, QTP, LMS)Sara Lee Bakery GroupNovember 2005June 2006Project Manager/Business Analyst Consultant? Managed and implemented the following modules: SAP FICO, SRM, Project Systems (PS), SCM, HCM (consisting of Talent Management, Workforce Process management and deployment), CRM, T&M (Travel and Expense management), Material Master, SD, Master Data, Customer Service, Order to Install, Human Resources, BW, Business Objects and Niku/Clarity.? Managed the project teams through all phases of realization, go-live, rollout, and post implementation support.? Coordinated User Acceptance Testing (UAT) and provided documentation and summary reports to the in-house support team? Created migration strategy, data conversion requirements, scrubbing and validation processes to check existing target environment. This included everything from LSMW Programs and Toolsets.? Input of Transaction Codes into Excel Matrix and Solution Manager. Developed and managed Data Cleanup/Duplication strategy (Material, Customer, and Vendor Master).? Supervised team in meeting required deliverables from programming through testing and final conversion.? Created migration and cutover plans for final go-live weekend.As Senior Instructional Designer, I was responsible for implementing learning strategies for 5 instrucitonal designers. Gathered all pertinent content including core developmental concepts, process and procedure, systems, scripts & applications, workflows, and other process related tools to develop training content.? Converted technical documentation into instructional materials and reference documentation using Adult Learning theory, interactive training techniques, and basic technical change management principles.? Created on-line learning tools (WBT, Intranet educational/reference tools, etc Interacted with associates at all levels of the organization to execute training action plans.? Ensure training product is always complete, accurate and relevant, interactive, and includes practical application and learning assessment.? Maintained exceptional subject matter understanding of training content for the function or discipline being addressed.Parago Rebate CompanySeptember 2005November 2005Business Analyst Consultant? Provided input to management on new processes for integration into the Rebate business model for the following Clients: Circuit City; Dell Computers; Amazon; Sprint; Bell South; and Comcast Cable Enterprises.? Conducted needs analysis and other research to gather information, validate need for training, and identify learning objectives.? Determined the proper blend of instructor-led and web- based training (WBT) to be used in a given solution.? Applied instructional design theory and techniques for adult learners, and utilized established curriculum development methodology in the design and development of appropriate, effective curriculum.? Worked with subject matter experts to proactively partner to obtain and validate courseware content.? Developed and maintained Leader and Learner Guides, Workbooks, Handouts, WBTs, Assessments, and other components as required for the specific training need.? Evaluated the effectiveness of training and additional training needs by developing and implementing post- instruction evaluation tools and criteria, such as performance-impacting evaluation, focus groups and classroom observations.? Recommended and implemented improvements to training to maximize benefits to customers, employees, and in meeting business objectives.? Coordinated implementation of newly developed curriculum with internal customers, Training Delivery, and site management.? Developed and conducted Train the Trainer sessions to train Leaders on how to deliver the curriculum.? Worked with subject matter experts and user advocates to develop content for software documentation, and technical support procedures.? Worked with management and team members in the development of specific project data for incorporation into the rebate environment. Acted as a liaison to the following departments: Technical Operations; Completion Center; Production and/or Completion Engineering.? Provided business expertise through the interpretation; synthesis; and translation of business requirements throughout the systems development lifecycle.? Gathered and synthesized business requirements and translated them into functional requirements to be used as input to the design (e.g.; screen design; report design; use cases and process flows).? Provided input into detailed project estimates and work plans; including the identification of appropriate project phases or releases.? Organized and managed business and functional requirements and design review sessions. Supported and contributed to functional testing.TXU Energy ? UtilityJuly 2005 ? September 2005Senior Instructional Design ConsultantManaged the development of interactive on-line courses for commercial and residential customer service groups.? Led the design, development, and revision of custom education materials for a team of 40 trainers and designers. This included course descriptions, manuals, quick reference guides, e-learning modules, presentations, job aids, training guides and train-the-trainer guides for PeopleSoft and utility based applications.? Applied knowledge of instructional design to the creation of training tools and programs.? Designed; wrote; and revised material including leader guides; development guides; workbooks and handouts.? Coordinated translation of materials with management using off-shore resources. Responsible for assessing performance development needs; analyzing subject matter; compiling information and measuring success of materials.? Consulted with co-workers; subject matter experts; and corporate staff on projects as required.? Ensured logical flow of information and adheres to Company standards for all documentation.Flight Safety SimulationsFebruary 2005- April 2005Project Management/Instructional Design ConsultantProject Management:? Project activities including task scheduling, status reporting; and coordination of efforts with other client areas.? Met with application onshore/offshore SMEs to gather information on application functions? Documented current application processes? Work with system architects to determine future architectural direction details and document future blue-print. Managed and coordinated various small to medium projects with in Application Development.? Worked with the business areas to understand the project demands and applications.? Scheduled weekly meetings to update\report status of projectSenior Instructional design:? Worked with management to evaluate and define processes for the Technical writing department.? Led the design, development, and revision of custom education materials including course descriptions, manuals, quick reference guides, e-learning modules, presentations, job aids, training guides and train-the-trainer guides for PeopleSoft HR v9 and SAP modules PP, HR, QM, MM,WM, QS, SD and FICO? Wrote and produced Functional and detail specifications for C-5 and C-17 military aircrafts; and Airport details for the Air Force and Air National Guard.? Worked with applicable colleagues to establish course specifications, prerequisite skills and knowledge for trainees.? Ensured that training courses address all levels of employees.? Assisted in the design and development of technical training programs and curriculums, ILT and web-based using Lectora, Adobe Captivate and Adobe Flash.? Worked with engineering, technical support, and/or applicable area to ensure that material are accurate and reflect current product features.? Maintained documentation for appropriate training room set up and configuration.? Gathered, reviews, and analyzes course evaluations to determine effectiveness of training sessions. Prepared recommendations and reports to management. Implemented approved revisions to course materials as necessary to improve training effectiveness.? Worked with personnel and business units/technical areas to conduct needs assessments to ensure training needs are met.? Developed training materials per best practices and methodologies.? Maintained project schedule for training materials developed by the team.? Created reference and training manuals for Visual Simulation Software packages for Military and Corporate jet customers.? Formatted Online Help for application databases using Macromedia RoboHelp.? Created test cases for development.? Interviewed software developers and Subject Matter experts to gather information for application development.? Using Visual Basic/ Visio to create sample windows interfaces for visual simulation software packages.Pepsi Co.July 2004 ? January 2005Project Lead/Instructional Design ConsultantProject Lead:? Implemented custom education programs by organizing instructor-led sessions, one-on-one coaching, presentations, Web based instructor-led sessions, tele-training and train-the-trainer programs for a major SAP implementation project internationally.? Led the analysis, design, development, and support of custom and package financial applications built for e-Learning. Executed and assembled classroom and virtual training as well as change control documentation, user acceptance testing, implementation and technical documentation.? Led the design, development, and revision of custom education materials including course descriptions, manuals, quick reference guides, e-learning modules, presentations, job aids, training guides and train-the-trainer guides for PeopleSoft HR and SAP modules HR, QM, MM, WM, SD and FICO.? Led custom education programs that demonstrated knowledge of Adult Learning Principles and incorporated best practice delivery techniques. Assisted IT Management to ensure the team works effectively together by providing mentoring and in-field assistance.? Responsible for creating detailed project plan, implement processes for the work breakdown structure and took over the responsibility for the deliverables and milestones.? Determined project estimates and schedules.? Recommended, researched, and provided up to date training techniques and technology including design/delivery of technical training, e-Learning, blended learning solutions and pre-testing and proper questioning techniques.Senior Instructional Designer:? Conducted task analysis to determine appropriate training design.? Assisted and led clients in designing and creating eLearning and other instructional solutions.? Planned, developed and converted traditional courses into eLearning through scoping, storyboarding, scripting, development and deployment.? Developed architecture for eLearning based on adult learning theory and best practice? Created Rapid Design and Development Processes for developing web-based learning.? Established Instructional Design and Development Standards? Created branding design standards for deliverables? Collaborated closely with internal customers to assess learning needs and requirements, coordinate training initiatives, communications and process improvements. Additionally, plan, design and review eLearning courses, work with assessment, LMS and delivery platforms.? Created and maintained the functional test plan. Responsible for the Functional aspects of the Analysis and Design Process.? Use existing information model to develop structured content.Brown Shoe CompanyJanuary 2003 ? September 2004Project Lead/Business Analyst? Designed and developed processes to feed external systems for US customs, production planning, manufacturing, and third party warehousing and shipping.? Set up SAP/EDI system including work flow for error notification, configuration, batch scheduling, and automatic FTP processing and mail messages.? Performed all project management tasks including scheduling of resources, time and material estimates, project planning and coordination with external system development.? Integrated SAP technical experience with training skills to provide complex current and relevant course materials and facilitation for SAP releases, and the Kronos Time and Management Application.? Conducted research necessary to develop and revise comprehensive courses and prepared appropriate training catalogs and materials.? Provided support including but not limited to train the trainer, conducted formal classroom training courses, course facilitation, on-line facilitation, CBT's, web-based instruction, workshops, exercises, and seminars.? Provided daily supervision and direction to staff. Demonstrated excellent interpersonal written and oral communication skills. Responsible for both the development of training materials and the delivery of training.? Researched; planned; wrote; and produced technical training materials for new/existing products and updated features; including lab exercises; instructional texts; technical reference information and presentations.? Created courseware in collaboration with product management and marketing that communicate the product functionality and value for individual market segments.HSA Corporation/Charter CommunicationsSeptember 1999 ? December 2002Project Lead/Instructional DesignManaged multiple internet/cable system installations across the United States.? Delivered infrastructure projects on time; within budget; with a high degree of quality and in agreement with stated client requirements and objectives.? Identified; tracked and assigned priorities to all project tasks. Created and managed work breakdown structure of each project. Identified project dependencies.? Tracked progress of each project and ensure that project milestones are met within the expected time-frame. Reported the status of each project to the manager.? Identified project risks and manage them throughout the project life cycle.? Created and maintained integration plans. Identified all interfaces and their relations and dependencies.? Identified changes to the requirements and their impact on the applications and projects.? Facilitated post-implementation reviews with project team. Multitasked and worked on multiple projects simultaneously.? Trained & supervised a staff of 15 people to coordinate and install cable modems for testing; deployment, configuring and testing.? Coordinated with NOC to complete installations and configurations for the following equipment: Cisco 7500; 7200; 5000; 3600; 2600; Catalyst 6500; 5500; 5000; 4000; 3500; 2900; 3548; bridges; hubs; switches; DHCP servers; CSU/ Dues and converters.CAV AssociatesSocial Security Administration/US BankJanuary 1996 ? July 2003Project Lead/Business Analyst? Managed multiple projects across the US for US Bank and the Social Security Administration.? Developed and maintained technical knowledge documentation for internal project staff for Oracle 10.7 and SAP.? Responsible for SAP process design, fit /gap assessment, configuration, development, testing, and training activities.? Developed short and long-term master data management strategies for our current roll-out.? Planning and developing as well as executing data conversion routines utilizing the SAP Import Manager.? Conducted requirement gathering interviews and workshops with end users.? Performed gap analysis, identified opportunities for enhancements and making recommendations based on key findings during requirements gathering.? Developed functional specifications and configured CRM to meet requirements.? Troubleshot and resolved CRM issues in conjunction with developers, Basis administrators and technical analysts.? Proven skills in relationship building, customer-focus, decision-making, and problem solving.? Designed, developed and delivered curriculum courses for internal eLearning customers with the enterprise-wide launch to 7500 users via web/Classroom.? Defined the Master Data and setup print catalog customizations.? Monitored system changes and corrections and planning of client implementation into the various supported application environments.? Was responsible for overseeing the SAP data model design and development, planning and developing as well as executing data conversion routines utilizing the SAP Import Manager, driving user acceptance test planning and execution, performing as a key member of project teams through all phases (blueprint, realization, go-live, roll-out, and post implementation) of support.

Certifications and Technical Memberships; EducationSix Sigma Black Belt CertificateJune 2008Kronos Certification in Workforce Scheduler ; Configuring and Administering SchedulesJune 2005Kronos Certification Workforce Timekeeper;Administering the ApplicationAugust 2005Kronos Certification Workforce Timekeeper; Managing Timecards and Preparing for PayrollMarch 2006Washington UniversityBachelor of Science Degree: Computer Science 1998/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif Begin Employment

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