Customer Service Sales

Joe Clark

Email: ********@**-*******.***

Address:

City: Santa Barbara

State: CA

Zip: 93110

Country: USA

Phone: 805-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-performing Sales and Marketing Executive with 45 years of high-performing experience. In-depth knowledge of operations at all levels. Demonstrated proficiency in sales, customer service, product development, and program management. I am innovative, performance driven and customer focused. I have successfully sold to, worked for and dealt with senior executives in the financial community, telecommunications service providers, service bureaus, both hardware and software developers and retailers. I have been part of the team that has taken a company public.

Educational Background:

High School Dipolma from Washington, San Francisco CA 1/2001 to 6/1967 (Marketing)

Job History / Details:

Executive Profile

High-performing Sales and Marketing Executive with 45 years of high-performing experience. In-depth knowledge of operations at all levels. Demonstrated proficiency in sales, customer service, product development, and program management. I am innovative, performance driven and customer focused.

I have successfully sold to, worked for and dealt with senior executives in the financial community, telecommunications service providers, service bureaus, both hardware and software developers and retailers. I have been part of the team that has taken a company public.

Skill Highlights

Leadership/communication skills

Background in banking, retail, telecommunications, entertainment and professional sports

Small business development

New product delivery

Client account management

Core Accomplishments

Contract Negotiation

Signed and negotiated many multi-million dollar contracts with national and international accounts.

Business Development:

Wrote original business plan to take company public.

Established and managed partner relationships on a daily basis.

Developed new marketing strategy which increased customer base by 300 percentage .

Staff Development:

Launched well-received program of professional development courses for all staff.

Mentored and coached employees resulting in large increases in productivity.

Relevant Professional Experience

10/1/2012 12:00:00 AM

APEX Sportstainment San Jose, California

General Manager and Managing Partner

Became the largest minor league professional basketball franchisee in the ABA (American Basketball Association) and the CBA (Continental Basketball Association) which was a feeder league to the NBA. We had teams in: San Jose, California; Butte, Montana; Great Falls, Montana and Minot,North Dakota.

Built the teams and markets from scratch. Developed a growing fan base, sponsorship programs and media coverage. Took the teams to the regional and national championships.

10/1/2012 12:00:00 AM

National Data Corporation Atlanta, Georgia

Vice President Sales

At that time NDC was the largest inbound WATS user in the United States with five call centers providing financial services, credit card authorization, hotel reservations and other online services. My responsibilities included the coordination between sales and all other departments within the organization. I personally generated over 30 percentage of the total company revenues and secured the company's largest terminal account.

10/1/2012 12:00:00 AM

Western States Bankcard Association San Francisco, California

Vice President Sales

WSBA was the founder of MasterCard and was owned by 280 banks in the western part of the United States. I secured the first federally chartered Savings and Loan and the first state chartered Credit Union in the United States to issue MasterCard. In addition I was instrumental in reducing our operating costs by 20 percentage . I was also part of the team that successfully sold the the company operations and was retained to develop develop new market opportunities.

10/1/2012 12:00:00 AM

Essential Resources, Inc El Segundo, California

CEO

Take an idea and developed a company that became one of the leaders in scent products for the Theme and Entertainment Industry. We provided the scent for Disney, Sea World and Universal Studios. In addition we created scent for some the the largest events in sports, theme shows and haunted houses.

We developed provided private label household fragranced products. Our company grow over 350 percentage in in two years.

10/1/2012 12:00:00 AM

U.S. Videotel Houston, Texas

National Sales Manager

This Texas based company brought the MINITEL to the United States. This was the predecessor to the Internet as we know it today. I developed a strategic partnership with Southwestern Bell to bring this product to their marketplace. I developed partnerships with major retailers, interfaced with MIS to develop systems to meet market needs and worked with content providers to build a more robust product offering. In addition I represented the company on all national and international industry committtees.

10/1/2012 12:00:00 AM

Professional and Service Organizations

I have been very active in professional organizations and have served as Past Vice-Chair of the Executive Committee of the Electronic Services Division of the Information Industry Association, Chair of the National Task Force on Electronic Services and Gateways, Board Member of the Vidotex Industry Association and Electronic Mail Association, founding Board Member of the International Telecard and Canadian Telecard Associations and editorial advisor to several industry publications.

I am very involved with Rotary International a worldwide service organization and have served as Past District Governor and trainer throughout the United States. I am an Eagle Scout, past Assistant Scout Master and Vice Chair of the Santa Clara, California Council. I served as Vice Chair of the American Red Cross and Major Disaster Preparedness Chair for Greater New York. I am a boater and former Fleet Captain and Director of the King Harbor Yacht Club in Redondo Beach, California.

10/1/2012 12:00:00 AM

Global Telecommunications Solutions New York, New York

Executive Vice President

GTS was the first prepaid calling company in the United States to go public and I was responsible for writing the original business plan, directing the implementation of the plan and strategic planing for future growth. I also developed strategic alliances and partnering with communication carriers both domestic and international.

As President of GTS Canada I successfully structured joint venture programs with Canada's major communications providers. Working with one of the country's largest banks (CIBC) I developed and implemented the largest point of sale activation and recharge systems in the industry.

I represented the company to brokers in several major cities as part of an IPO as well as subsequent offerings.

10/1/2012 12:00:00 AM

Sun Technology Solutions Charlotte, North Carolina

Executive Vice President

Sun was a leading international telecommunications consulting firm with expertise in mergers and acquisitions, funding, industry trends, facility management, organizational development and service bureau functions.

I was under contract with leading prepaid service companies to develop agents and payment centers throughout the U.S., development of new product offerings, automated payment systems, retention programs, integrated prepaid services, call center management, switch requirements and technical advice. I also provided marketing plan evaluations for investment banking firms looking to invest in the prepaid industry.

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