Carolyn Fritz

Email: abowyu@r.postjobfree.com

Address:

City: Louisville

State: KY

Zip: 40229

Country: USA

Phone: 606-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations. Hardworking and focused on producing quality food and providing excellent customer service. Flexible manager who excels in a fast-paced environment looking for a position with growth opportunities. Manager with excellent communication skills and rapid and precise customer service skills. Outgoing manager familiar with cash and food handling procedures. Possesses strong communication and time management skills.

Educational Background:

High School Dipolma from Corbin Highschool, Corbin KY 1/2001 to 7/1993 (basic)

Job History / Details:

Summary

Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.

Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.

Hardworking and focused on producing quality food and providing excellent customer service.

Flexible manager who excels in a fast-paced environment looking for a position with growth opportunities.

Manager with excellent communication skills and rapid and precise customer service skills.

Outgoing manager familiar with cash and food handling procedures. Possesses strong communication and time management skills.

Highlights

Neat, clean and professional appearance

Math and language skills

Valid KY driver's license

Delivers exceptional customer service

Proven leader

Reliable team worker

Good with numbers and math

Engaging personality

Fast and efficient service worker

Able to lift [] pounds

Comfortable standing for long time periods

Excellent multi-tasker

Accomplishments

Went from crew member to hourly manager in less than 4 months

Respected by my crew for working with them in extra duties that I had to assign them

Experience

April 2012 to September 2012

TTAI Somerset, KY

Team Member

Off loaded stamped parts

January 2009 to September 2012

Burger King Somerset, KY

Hourly Manager/Training Manager

Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Promptly and empathetically handled guest concerns and complaints.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Recorded customer orders and repeated them back in a clear, understandable manner.

Operated the drive-through window and sales register quickly and efficiently.

Promptly reported complaints to a member of the management team.

Greeted customers and provided excellent customer service.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Pleasantly and courteously interacted with customers.

Served fresh, hot food with a smile in a timely manner.

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with co-workers and management.

Built loyal clientele through friendly interactions and consistent appreciation.

Resolved guest complaints promptly and professionally.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Served orders to customers at windows, counters and tables.

Prepared fountain drinks and ice cream items.

Cut and chopped food items and cooked on a grill or in fryers.

Prepared all food orders within a 2-3 minute time frame.

Packaged menu items into bags or trays and placed drink orders into carriers.

Assembled food orders while maintaining appropriate portion control.

Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Accurately measured ingredients required for specific food items.

Verified that prepared food met all standards for quality and quantity.

Prepared and served beverages such as coffee, tea and fountain drinks.

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Properly portioned and packaged take-out foods for customers.

Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.

Quickly and efficiently processed payments and made accurate change.

Handled currency and credit transactions quickly and accurately.

Mastered Point of Sale (POS) computer system for automated order taking.

Followed food safety procedures according to company policies and health and sanitation regulations.

Carefully maintained sanitation, health and safety standards in all work areas.

Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Strictly followed all cash, security, inventory and labor policies and procedures.

Frequently washed and sanitized hands, food areas and food preparation tools.

Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Cleaned food preparation areas, cooking surfaces, and utensils.

Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Reported to each shift on time and ready to work.

Followed all established restaurant practices and procedures.

Performed all position responsibilities accurately and in a timely manner.

Worked well with teammates and openly invited coaching from the management team.

Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Took initiative to find extra tasks when scheduled duties were completed.

Routinely moved and stocked food products weighing up to 50 pounds.

Diligently restocked work stations and display cases.

Assisted management with monthly inventory control and weekly stock ordering.

Immediately informed supervisors when supplies were low or if equipment was not functioning properly.

Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Prepared items according to written or verbal orders, working on several different orders simultaneously.

Prepped items for later use to save staff time during busy hours.

Quickly unloaded product shipments and stocked freezers.

September 2011 to April 2012

JC Malone Somerset, KY

Team member

Offloaded stamped parts

August 2008 to January 2009

Burger King Corbin, KY

Hourly Manager

Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Promptly and empathetically handled guest concerns and complaints

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Recorded customer orders and repeated them back in a clear, understandable manner.

Operated the drive-through window and sales register quickly and efficiently.

Promptly reported complaints to a member of the management team.

Greeted customers and provided excellent customer service.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Pleasantly and courteously interacted with customers.

Served fresh, hot food with a smile in a timely manner.

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with co-workers and management.

Built loyal clientele through friendly interactions and consistent appreciation.

Resolved guest complaints promptly and professionally.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Served orders to customers at windows, counters and tables.

Prepared fountain drinks and ice cream items.

Cut and chopped food items and cooked on a grill or in fryers.

Prepared all food orders within a 2-3 minute time frame.

Packaged menu items into bags or trays and placed drink orders into carriers.

Assembled food orders while maintaining appropriate portion control.

Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Accurately measured ingredients required for specific food items.

Verified that prepared food met all standards for quality and quantity.

Prepared and served beverages such as coffee, tea and fountain drinks.

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Properly portioned and packaged take-out foods for customers.

Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.

Quickly and efficiently processed payments and made accurate change.

Handled currency and credit transactions quickly and accurately.

Mastered Point of Sale (POS) computer system for automated order taking.

Followed food safety procedures according to company policies and health and sanitation regulations.

Carefully maintained sanitation, health and safety standards in all work areas.

Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Strictly followed all cash, security, inventory and labor policies and procedures.

Frequently washed and sanitized hands, food areas and food preparation tools.

Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Cleaned food preparation areas, cooking surfaces, and utensils.

Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Reported to each shift on time and ready to work.

Followed all established restaurant practices and procedures.

Performed all position responsibilities accurately and in a timely manner.

Worked well with teammates and openly invited coaching from the management team.

Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Took initiative to find extra tasks when scheduled duties were completed.

Routinely moved and stocked food products weighing up to 50 pounds.

Quickly unloaded product shipments and stocked freezers.

Diligently restocked work stations and display cases.

Assisted management with monthly inventory control and weekly stock ordering.

Immediately informed supervisors when supplies were low or if equipment was not functioning properly.

Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Prepared items according to written or verbal orders, working on several different orders simultaneously.

Prepped items for later use to save staff time during busy hours.

Education

1993 Corbin Highschool Corbin, KY

High School Diploma basic

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