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Customer Service Manager

Location:
Carbondale, KS
Posted:
October 01, 2012

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Resume:

Shannon English

Independent Representative at Avon

Location

Carbondale, Kansas (Topeka, Kansas Area)

Industry

Marketing and Advertising

.

Shannon English

Contact Shannon English directly

Shannon English's Overview

Current

Independent Representative at Avon

Event & Volunteer Coordinator at Second Chance Animal Refuge Society - S.C.A.R.S

.

Owner / President at She Knows Marketing

(Sole Proprietorship)

Past

Finance Manager at Faith Roofing Company

Asst General Manager at Kansas Koyotes

Sales Consultant at Briggs Dodge

Vice President of Sales at Marketing Concepts (Sole Proprietorship)

Account Manager at FASTSIGNS

Representative at Tradebank

Bookkeeping at BNSF

Accout AP & AR at Sign Innovations

Administrator / Office Manager at Rebel Glass & Mirror

see less

see all

Recommendations

23 people have recommended Shannon

Connections

500+ connections

Websites

Company Website

My Networking group

Shannon English's Summary

Our goal is simple: provide you with quality products, personal service, competitive

pricing and timely delivery so that we become your single source for all your marketing

needs.

*******@*****************.***

Life isn t about waiting for the storm to pass. It s about learning to dance in the

rain.

Check out my personal website: http://www.sheknowsmarketing.com/ Under the New Age

Marketing tab you can connect with me on twitter, facebook, myspace, linked, plaxo and

many more.

Did you know we have the best business cards on the market? Let me make your next card!

Check out my blog: http://shannonenglish.blogspot.com/

Specialties

Branding and Identity, Direct Mail, Promotional Products, Signs, Business Forms,

marketing, Banners, vehicle Graphics, Awards, Yard Sgns, Electrocal Signs, Menu Boards,

Posters, Stamps, Business Cards, Stationary, Window Lettering, Create Logos, Parking

Signs, and so much more...

Shannon English's Experience

Independent Representative

Avon

Public Company; 10,001+ employees; AVP; Cosmetics industry

June 2012Present (3 months) Carbondale, Kansas

www.YourAvon.com/ShannonEnglish

Event & Volunteer CoordinatorSecond Chance Animal Refuge Society - S.C.A.R.S.

October 2009Present (2 years 11 months)

We work to provide love, shelter, and veterinary care to abused and abandoned dogs in the

eastern Kansas area.

It is our mission to find them a permanent, loving and healthy home, or temporary

accommodations until a permanent home becomes available. All of our dogs are assessed and

treated by a vet immediately upon arrival. Shots are updated, and the dogs are neutered or

spayed prior to joining the rest of our friends.

Owner / President

She Knows Marketing (Sole Proprietorship)

Sole Proprietorship; 1-10 employees; Printing industry

November 2008 Present (3 years 10 months)

I know marketing! Browse around my website to see how

I can help your business make more money! Marketing can

deliver results - if you know what you're doing!

Networking for Success

Networking is essential to helping your business grow! Are you

looking for more people to do business with? I can help

you find a networking group that is right for you!

Internet? Social Media? WHAT?

What's it all mean? Let me help you figure it all out! Social Media can be used to build

relationships with customers, but through the internet! We can can help turn information

seekers into paying customers! She Knows Marketing has helped turned mom-and-pop shops

into million dollar businesses - in everything from agriculture to food service and

consulting. If you have questions, just ask!

Traditional Marketing...

Like Apple Pie...

There simply is no substitute! Don't forget your visual marketing!

Signs, promotional items, business cards and all the items your

customers see everyday - Let my creative services work with your

business to make a lasting impression on your customers!

I have the experience you need to be successful!

Call me now at 785-***-****! or *******@*****************.***

Finance ManagerFaith Roofing CompanyJune 2011May 2012 (1 year) Topeka, Kansas Area

I started as the Finance Manager, Faith Roofing Company

I am responsible for the entire receivables department. My duties include: invoicing

customers, recording payments, approving balance sheets in our CRM software, submitting

insurance claims, customer service, job costing and mailing approximately 420 statements a

month.

Then I became Public Relations / Marketing Director, Faith Roofing Company I was

responsible for the entire marketing department, customer service department, canvassing

team and telemarketing department. The departments I am accountable for, must maintain

strong customer service skills as well as organizational skills. All departments must be

generating leads for the company.

Asst General ManagerKansas KoyotesMay 2011July 2011 (3 months)

I help the Kansas Koyotes will their PR, Marketing, Event Planning, Social Media,

Sponsorships and Business Partnerships, as well as fund raising for different

organizations in Kansas. (This is seasonal work, so it is only a few months out of the

year.

)

Sales ConsultantBriggs Dodge

Privately Held; 51-200 employees; Automotive industry

February 2011 May 2011 (4 months)

I help businesses & individuals with their vehicle purchases. We have new and pre-owned

vehicles of all makes and models. Come visit me at 3001 S. Kansas Ave or call me at 785-

266-8858 ~ 800-***-**** to set up an appointment. http://www.briggsauto.com/ Ask me how

you can make $50 off referrals. ~ *******.*******@**********.***

Vice President of SalesMarketing Concepts (Sole Proprietorship)

Sole Proprietorship; 1-10 employees; Printing industry

March 2010February 2011 (1 year)

Design, Mail & Print ServicesAccount Manager

FASTSIGNS

Privately Held; 51-200 employees; Printing industry

February 2004 March 2010 (6 years 2 months)

I help my clients better market their company through signs and graphics! Let me help you

with your next sign, tradeshow or promotional project.

Let me help you market your business better...

Representative

Tradebank

Privately Held; 51-200 employees; Marketing and Advertising industry

June 2008 January 2009 (8 months)

Topeka's Own Organized Barter Exchange- to learn more contact me! This is something your

business needs to learn about!

Bookkeeping

BNSF

Privately Held; 10,001+ employees; BRK; Transportation/Trucking/Railroad industry

20032004 (1 year)

I audited there purchases for the years of 1996 - 2004, and made sure they were billed to

te correct GL accounts. Great place to work, the people were very friendly!

Accout AP & AR

Sign Innovations

2000 2001 (1 year)

Invoiced Customers and Entered Vender Invoices

Administrator / Office ManagerRebel Glass & Mirror19972001 (4 years)

I did everything from schedule jobs to payroll, AP, AR and customer service. It was a

nice place to work.

Shannon English's Skills & Expertise

Posters

Promotional Products

Business Cards

Direct Mail

Banners

Marketing Communications

Email Marketing

Account Management

Customer Service

Customer Satisfaction

Accounts Receivable

Accounts Payable

Blogging

Social Networking

Social Media Marketing

Shannon English's Additional Information

Websites:

Company Website

My Networking group

Interests:

Marketing, Photography, New Technology, Camping, & Music

Groups and Associations:

Innovative Networking Group of Topeka Greater Topeka Chamber of Commerce Topeka

Independent Business Association Second Chance Animal Refuge Society Apartment Council of

Topeka Business Builder Network Capital City Christian Chamber of Commerce - C5 American

Business Woman's Network - ABWA / KEEN Kansas City MSMA - Mail Systems Management

Association

A Healing Place Pilates & Integrative Health Services, LLC

Fast Forward : Topeka/Shawnee co.

Innovative Networking Group of Topeka

KACAP: Kansas Association of Community Action Programs

Networking Executives

The Sales Association

Topeka Area IT Professionals Working Group

Topeka Limousine Company

Transform Topeka

We are Animal Lovers

Honors and Awards:

Oustanding Professional Partner Award for 2007 - from Apartment Council

Front Counter E-Media Friendly - 2004

Top 20 Rising Star in Topeka - TK Magazine May 2008

Contact Shannon for:



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