Customer Service Experience Management .Net Supervisor

Matthew Williams

Email: *********@********.***

Address: **** ********* **** *

City: Westerville

State: OH

Zip: 43081

Country: USA

Phone: 614-***-****

Skill Level: Director

Salary Range: 20

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MATTHEW E. WILLIAMS, AIC

1332 Sandstone Loop S. 614-***-****

Westerville, Ohio 43081 *********@********.***

Cell: 614-***-****

Insurance Professional with over 25 years of Customer Service in the property and casualty claim experience with background in the following competencies:

SUMMARY OF QUALIFICATIONS

CUSTOMER SERVICE BY PHONE AND INPERSON CASUALTY CLAIMS

SPREADSHEET ANALYSIS PROPERTY CLAIMS

STAFF MANAGEMENT RELATIONSHIP MANGEMENT

PROFESSIONAL EXPERIENCE

FEBRUARY 2006 TO RETIREMENT ON 11/23/2010

Safe Auto

Claim Supervisor

Responsible for leading a team of experienced and inexperienced claims examiners in achieving performance objectives. Focused on customer service and application of policy coverageas.

May,05 a February 2006

Safe Auto

Litigations Specialist

Responsible for the handling of all types of suits against SAIC, insuredas and the insured driver.

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