Customer Service High School

Shanetha Jenkins

Email: ********@*********.***

Address:

City: Fort Stewart

State: GA

Zip: 31314

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic with 10 years client interface experience.

Educational Background:

High School Dipolma from View park High school, Los Angeles CA 1/2001 to 6/2004 (General)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highly enthusiastic with 10 years client interface experience.

Core Strengths

Consistent work history

Customer service focused

Deadline driven

Good communication skills

Fast learner

Basic computer skills

Dependable

Dedicated

Great team player

Excellent customer service skills

Accomplishments

Documentation

Documented patient intake information.

Living Assistance

Served meals, assisted with feeding ambulating and turning and positioning in bed.

Custodial Duties

Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, emptied patient dirty linen hampers.

OSHA Compliance

Properly disposed of daily biohazard waste in compliance with federal and local regulations.

Documentation

Ensured charting accuracy through precise documentation.

Work Experience

September 2010 to September 2012

Goldstar Healthcare Inglewood, Ca

CNA/RNA

Modalities and procedures

Activities of daily living

Ambulation & Range of motion

July 2008 to August 2010

Centinela Skilled Nursing Inglewood, Ca

RNA/CNA

- Resistance and training in activities of daily living

(eating, bathing, dressing, grooming and toiletry)

- Ambulation & Range of motion exercises

- Proper positioning and body alignment

- Bowel and bladder management

- Prevention of pressure ulcer, contractures and deformities

- Dining room feeding program breakfast & lunch

Educational Background

2004 View park High school Los Angeles, Ca

GED General

6/2004 Graduated and obtained a G.E.D

7/2008 Certificate for Certified Nursing Assistant (CNA)

10/2008 Certificate for Restorative Nursing Aide (RNA)

2008/2012 Currently CPR/AED & First aide certified

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