Sales Customer Service

Mark Hersch

Email: ********@*********.***

Address:

City: Cherry Hill

State: NJ

Zip: 08034

Country: USA

Phone: 856-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Award-winning sales executive with international sales experience.Accomplished Executive with demonstrated ability to deliver mission-critical results.High-performing Executive with 30 years of Healthcare experience. In-depth knowledge of healthcare operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management. Mature, Customer focused, Creative, Driven, flexible

Educational Background:

High School Dipolma from Temple University, Phila PA 1/2001 to 5/1969 (Marketing)

Job History / Details:

Executive Profile

Award-winning sales executive with international sales experience.Accomplished Executive with demonstrated ability to deliver mission-critical results.High-performing Executive with 30 years of Healthcare experience. In-depth knowledge of healthcare operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.

Mature, Customer focused, Creative, Driven, flexible

Skill Highlights

Leadership/communication skills

Product line expansion

Background in Medical Equipment SalesSmall business development

Client account management

Diverse Market Industry Knowledge

Communication Skills

Client account management

strategic objective execution

Sales

Team Player

Staff training

Public Relations

Service Quality Improvement

Leadership

Problem Resolution

Customer Relations

Core Accomplishments

Operations Management:

Managed customer service departmentsProgram Management:

Increased sales by 80 percentage

Built two Medical Equipment Companies

Public Relations:

Obtained big hospital preferred vendor contract

Built up huge client base

Staff Development:

Launched well-received program of professional development courses for all staff.

Mentored and coached employees resulting in a 50 percentage increase in productivity.

Handled all functions related to selling

Professional Experience

February 1982 to February 1999

Jordan Reses Philadelphia, Pa

Director of Marketing

Accountable for overall customer satisfaction.

Building company financially from $50,000 a year to 21.000,000 in 15 years Created new revenue streams through networking

Managed team of 10 of professionals.

Surpassed revenue goals in four consecutive quarters.

Captured 55 percentage market share with new product quickly brought to market.networking

Education

1969 Temple University Phiadelphia, Pa.

Bachelor of Arts Marketing

Professional Training: Worked with all the area Hospitals, Nursing facilities, Rehab centers, Assisted liviing facilities and Acute care centers

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