Loan Specialist

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S. Shontrece abowh5@r.postjobfree.com: 704-254-59893010 Ryan Jay Dr apt 716Charlotte, NC 28269

Enthusiastic corporate professional with solid background and education in servicing loans and developing client loyalty

Professional Experience

Indian Land, SC

7/6/2009

Loan Specialist

Aerotek Staffing

• Titanium Solutions

• Revise Loan packages to make sure all documents are there. • Send loans with complete packages to negotiator. • Contact Borrowers to advise them of missing documents. • Update income and expenses to determine surplus.

Fort Mill, SC

12/6/2007 - 4/29/2009

Default Mortgage Specialist

Citi Mortgage

• Provided 1st party mortgage collection services using an automated dialing system and inbound phone calls. • Assisted customers by providing payment options and hardship assistance as needed. • Assisted with escalated calls and natural disaster default loans. • Provided assistance to co-workers and new team members when needed.

Concord, NC

10/2007 - 12/2007

Customer Servie (Retail)

Nike Fatory

• Assisted clients with merchandise selection and fittings. • Handled merchandise returns and assisted with restock • Completed purchase transactions. • Provided general customer service to all customers entering the store.

Education

8/2008 - 8/2009

Undergraduate Degree in International Business

Central Piedmont Community College

6/2007

North Mecklenburg High School

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