Project Manager Management

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/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifJob Description 1:/img/clear.gifIT Project Manager /img/clear.gifJob Description 2:/img/clear.gifProject Manager /img/clear.gifJob Description 3:/img/clear.gifInfrastructure Project Ma/img/clear.gifCareer Goals:/img/clear.gifTo collaborate with a progressive organization with a strong sense of ethics and integrity that values organizational development, structure, and efficiency and will fully utilize and challenge my strategic management and leadership expertise in project, program, and portfolio management.Willing to Relocate?:/img/clear.gif No /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gifAdditional Info/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifRICHARD BROWN ? Senior IT Technical Project / Program Manager 7528

West Julie Drive, Glendale, AZ, 85308 ? Home: 623-***-**** ? Cell: 623-***-**** ? abower@r.postjobfree.com

OBJECTIVE To collaborate with a progressive organization with a strong sense of ethics and integrity that values organizational development, structure, and efficiency and will fully utilize and challenge my strategic management and leadership expertise in project, program, and portfolio management. QUALIFICATIONS SUMMARY? A senior-level professional with over 21 years of project, program, and portfolio management and business accolades that supports a multitude of disciplines, systems, lines of business and technologies within project, program, and portfolio management supporting a global platform? Core competencies in leadership & team building, roadmap development, technology, strategic; planning, execution and management, business and technology development, executing large global complex programs/projects, management of multi-million dollar business initiatives, joint venture/program development, client liaison, and relationship management, conflict resolution, negotiator, process improvement, creating and formulating policies and procedures, forming alliances, technical writing and skillful in adapting to frequent change, delays, or unexpected events ? Leadership accolades, with recruiting, hiring, training, leading, mentoring, & developing teams to supported business competitive capabilities? Delivers innovative business solutions by identifying and implementing opportunities with end-to-end scalable solutions supporting global platforms

? Experience within various industries to include; top global technical corporations, top leading Federal Government contracting companies, Department of Defense & Homeland Security, five active-duty services of the U.S. Military and their respective Guard and Reserve units headed by the President as Commander-in-Chief, Top Financial Institution, two top Metropolitan power conglomerate, High profile corporate fortune top 10 companies, HealthCare, and high classified government projects and programs? Managed large complex global & enterprise-wide business solution, by leading with a systematic approach of being, leading with dignity, respect, competency, and humility. Encourage, inspire, motivate and galvanize people to elevate and transform their thinking, to believing they can accomplish set goals; to improve the organizations? effectiveness & efficiency to increase the business competitive capabilities.PRESENT PROFESSIONAL EXPERIENCE Senior Project/Program Manager (Statera) Contractor for American Express, Phoenix, AZ

04/2011 to Present ? Responsible for the development and management of Amex Global Security Operation for the world largest Data Center 2015 (DC2015) Program ? Managed Amex DC2015 Security work effort spanning various groups, line of business, and departments throughout a global infrastructure to include but not limited to Network LAN/WAN, Storage, Midrange, Disaster Recovery, Operational Readiness, in support of the DC2015 Program ? Responsible for all Amex security operational functionality in the DC2015 to include to include but not limited to the following Security utilities: Tufin, DNS Sinkhole, Secure CRT, Lumeta, NetSec ID, Symantec, Vmware, nCircle, McAfee Suite, Envision, ASA, IPS, Cyber-Ark, Safe-word Secure Premier Access, Tembria, Aruba Wireless Taxi- Server, SYSLOG, Imperva, Encase and a host of other security utilities to ensure that the company information is secured and protected, risk is managed, and all legal and regulatory requirements are met. PREVIOUS PROFESSIONAL EXPERIENCEEXECUTIVE CORE QUALIFICATIONS - (ECQ?s)Project Manager/Program Manager

(Synergy Seven)

Contractor for Arizona Public Services (APS), Phoenix, AZ

06/2007 to 04/2011 STRATEGIC MANAGEMENT & LEADERSHIP SKILLS: ? Managed, led, mentor, and evaluated multiple diverse groups of professionals, accountable for a multitude of disciplines and technologies supporting a 280M dollar high political and mission critical program that incorporated variety of resources, disciplines, systems, participants, and technologies? Interviewed, hired and managed multiple internal and external technical teams and a multitude of venders throughout various life cycles within a matrix environment that spans over various groups, line of business, and departments throughout a statewide infrastructure? Created and implement; processes, policies, procedures, and guiding principles, ensuring the success of our deliverables within the service provided? Increased efficiency and productivity for various departments and LOB internal and external to IT? Identified and instituted solutions to resolve organizational and departments issues with an objective to improve and support the business process of how to provide and effectively manage business in offering a quality product and/or service? Managed critical and high political multiple million dollar statewide programs/projects within a portfolio with full ownership of a combined capitol and customer funded budget of over 15 million dollars dispersed over 20 projects supporting the core business systems, technology, and disciplines ? Defined project/program outcomes, milestones, critical success indicators, and appropriate parameters to support the execution of each deliverable ? Managed, Initiated, Planed, Estimated, Designed, Monitored, Executed, Deployed, and Closed over 500 successful deployments spanning over 20 successful projects, across multiple lines of business, across a statewide initiative all within budget and within impractical timeframes? Identified, created, and instituted training opportunities that secured and increased performance while managing key resources to their strength? Coached, and developed team leaders, and critical resources, which enable the flexibility of any one person to achieve the mission at hand. ? Perform and acted as multiple functional, managerial, technical, and leadership roles to accomplish the set goals, theses roles include but not limited to; Business Analysis, System Architecture, Engineer, Consultant, Client Manager, Accountant, Subject Matter Experts (SME), Supervisor etc Created and managed various articulate financial reports to identify and capture monthly variances vs. actual throughout the lifecycle of the project ? Created and published, critical documents to include but not limited to: Engineering Work Flow Process, Engineering Construction Package, Executive Reports, Business Plans, & Proposals, Technical Requirements, Scope of Work, Work Breakdown Structure, Program/Project Plans, Communication Plans, Risk Mitigation Plans, Cost Analysis, Operational Checklist, After Action Review, Technology Roadmap, Site Survey Checklist, Technical Implementation Installation Guides, RFQ/RFP Process, Gap Analysis, Charters, Performance Evaluation, Work Authorization, and all supporting documents to support each phase; Initiate, Plan, Estimate, Design, Test, Monitor, Control, Build, Execute, Deployed, & Close INNOVATION AND TECHNICAL RESPONSIBILTIES: ? Established a centralized online Share-point Project Management website organizational wide. This became the core sources and hub for participantsand stakeholders to obtain a real time live log of every phase and aspect of the project current, past, and ongoing activities throughout its lifecycle ? Created and managed too technical procedural guidelines, procedures and the associated competencies to measure and gauge performance? Lead successful win-win negotiations solutions and vender contract changes that returned a lucrative profit and/or a no cost to the company, procured services, with activities including requirements definition, ordering of infrastructure build outs build-outs etc? Initiated and managed the Network Stability & Modernization Program with deliverables to include but not limited to upgrading end of life and non-support hardware, re-design the public IP space to a private address schema, eliminate the layer 2 architecture to a layer 3 routed access tier design, upgrade to a Gold standard, IOS & QoS, migrate from EIGRP to OSPF, Route summarization, VLAN & subnets migration, and improve the voice & power requirements, with a success record of over 358 successful deployments over 250 sites to date; all within scope, budget, and schedule ? Managed too and responsible for direct analysis and solutions of problems that clears the pathway for the team to ensure they have the appropriate tools to function in their assigned role, while managing and monitors the integration of dependencies & deliverables? Managed the expansion and the new build of the IT & communication efforts of the Morgan, Raceway, and the expansion of the Pinnacle Peak substations; APS largest Program/Project ever: To include but not limited to the managing the following technologies, disciplines, systems; Perimeter intrusion detection system, South West Intrepid Perimeter system, PTZ cameras, DSX access control & card readers, video assessment, physical security, secured door contacts/crash bars, IP Network; Power/Process & Corporate WAN, TDM Network: Multiplexer/Premises & Jungle MUX?s, SONET, Synchronous Optical Network, RAD boxes, Energy Management System and Serveron/Free Wave Radio, Network Alarm & Control & Intelligent Substation Controller, On-Line Monitoring System and Protection Relay, Mirror Bit, Telepathy Phones, Modems, Defender Box, Teltone, RTU - Remote Terminal Unit and HMI - Human-Machine Interface, Relay protection, CCTV Close Circuit TV, Fiber Installation and Conduits, Main Distribution Frame, Power & Backup power requirements, Transfer Switch, Generator Plug-In/Standby Generator, UPS, Microwave ORGANIZATIONAL DEVELOPMENT & COLLABORATION: ? Managed the strategic management, planning, execution, conflict resolution, and ROI across multiple project/programs life cycle? Established, initiated, build, and maintained effective relationships with internal/external customers, stakeholders, and business partners, formulated and facilitated executive management & steering committees, and focus groups and technical discussion to address and manage to critical issues ? Managed quarterly goals, objectives and events in support of effective allocation and utilization of resources, facilitator and advisor to the Technical Steering Committee comprises of five departments, Operations, Maintenance, Engineering, Field Services, and Integration. ? Formulated, instituted, and facilitated a decision-making technical board that developed, managed, and executed business strategies and practices to improve the consistency and reliability of services, leveraging current and future programs and current capabilities and roadmaps. ? Identified and leveraged opportunities that strategically aligned with the business leaders ensuring unified understanding of the vision and goals ? Managed multiple groups and departments on the development of executable approaches to meet cost, schedule, and technical requirements, while employing business proposals that strategically align and supports critical assets to support the organization goals in effectiveness and efficiency ? Managed and influenced acquisition strategies, while leading and managing to meet the financial and business requirements, growth, and goals of the organization. Produced and employed a comprehensive business plans, proposals, and analysis of the organization inefficiency while establishing a structured process that involved participation of multiple departments and the executive TI management. Project Manager / (Under a Secret Security Clearance) (Modis) Contractor for TriWest Health Care Alliance, Phoenix, AZ

12/2006 to 04/2007 STRATEGIC MANAGEMENT & LEADERSHIP SKILLS: ? Instituted project-management policies and procedures that created the PMO model with the primary objective to define, categorize, and track projects within a centralize portfolio that will align with the business model, goals, strategic roadmap and objectives ? Intergraded best practices management style approach that employed a sound repeatable process, which provided tangible return on investment in project management, solution design, engineering, integration, execution, monitor and control, implementation, documentation, and planning.? Implemented opportunities that secured and increases performance, created accountability that eliminated inefficiency and ineffectiveness by changing the management style of, not managing to a collection of elements, but to the total investment for a total ROI return.? Responsible for and a key member of the executive management team with ownership of multiple 1million to 3million dollar high profile projects throughout the continental US while adhering to all regulatory requirements, overseeing multiple groups across multiple departments and LOB ? Corrected deficiencies by writing specific policies and procedures, which brought the department to a proficient, workable, organized unitINNOVATION AND TECHNICAL RESPONSIBILTIES: ? Developed, published, and established all PM forms and templates, provided counsel on the procurement purchase of their PM system.? Created and employed the PMO tracking and filing structure and the documents retention process for all projects and projected work efforts. ? Managed and implemented new technology to support a fully integrated VoIP solution Data Center solution, and a System Architect solution.? Responsible for the conception, deployment, assignments, dependencies, milestones, tracking, base-lining and support of all IT Projects ORGANIZATIONAL DEVELOPMENT & COLLABORATION:? Conducted investigations, initiated and facilitated root cause analysis, and collaborated with key resources on project related issues and problems. ? Wrote performance analysis reports, provided recommendations on next steps decisions, of which were followed and instated as policies. ? Collaborated with various departments within the organization which resulted in the publication of critical documents which minimized the duplication of unremitting ongoing work efforts. This resulted in an automated a process that provided a seamless workflow for all future work.Project Manager (Comsys) Contractor for IBM on an American Express Account, Phoenix, AZ

05/06 to 12/06STRATEGIC MANAGEMENT & LEADERSHIP SKILLS: ? Managed the project implementation team of specialized IT portfolios and project lifecycle specific to Global Security to include but not limited to; ? Mainframes, Servers, Applications Servers, Patch Management, Encryption, & Antivirus, Virtual Tape Backup, Electronic Vaulting, Enhanced ? Midrange Tape Data Security, Mainframe Tape Data Encryption, Global Coverage and Central Management for AXP Antivirus Capability, ? Information Transportation, Storage Security, High Availability for EPo Console, Cisco Switches and Routers, etc, etc..? Managed a portfolio that contained over 15 projects of various size & scope; which "cut across" multiple geographical location on a global platform ? Counseled management to assure accuracy and consistent corrective action addresses critical escalated issues? Successfully completed projects under time, under budget, with establishing and securing commitment for future project ? Facilitated meetings, develop supporting project documents that fulfills the artifact requirements for a project and the business requirements. INNOVATION AND TECHNICAL RESPONSIBILTIES: ? Responsible and Managed the for the creation of the Key Management Process and the Virtual Tap Library for the Mainframe ? Managed new technologies and project implementation teams of specialized IT portfolios, project lifecycle specific to IT security to include but not limited to; Mainframes, Servers, Applications Servers, Patch Management, Encryption, & Antivirus, Tape Backup, Electronic Vaulting, Enhanced Midrange Tape Data Security, Mainframe Tape Data Encryption, Global Coverage and Central Management for AXP Antivirus Capability, Information Transportation, Storage Security, High Availability for EPo ConsoleORGANIZATIONAL DEVELOPMENT & COLLABORATION:? Managed Out-Tasking Initiative in Enterprise/Global Security Infrastructure, utilizing a global platform? Managed various internal departments, external business relations, strategic partners, subject matter experts, and solution architects to provide expert Project management and technical results and solutions to increases and support American Express Enterprise Security Operation team?s global competitive capabilities through Information Technology. Project Manager

(Comsys)

Contractor for Network Infrastructure Corporation (NIC), Tempe, AZ

06/05 to 05/06 STRATEGIC MANAGEMENT & LEADERSHIP SKILLS: ? Managed a diverse group with technical professional competencies and technical personals with involvement in business and system solutions ? Simultaneously managed 30 plus projects that encompasses various systems, technologies, venders, disciplines, and resources within each project ? Analyzed & implemented alternative approaches in advising key personnel logistics concerning major aspect of the telecommunications networks infrastructure/topology design and determine the most appropriate approach to expand on current opportunities? Managed complexes cutting edge technologies, projects, programs, accounts, and portfolios exceeding the amount of 100k to 3 million per project ? Managed key initiatives/projects to include but not limited to: Structured Cabling, Cisco Switches & Routers, Audio & Video, Surveillance, Remote Access, IP Telephony, Data Storage, Building Automation, Content Management, Security/Network Security, and Wireless under time, under budget, with establishing and securing commitment for future project ? Created and provided; Project Charters, SOW, RFQ, RFP, WA, WO, estimates, requirements, project plan, budget, revenue billing etc?INNOVATION AND TECHNICAL RESPONSIBILTIES: ? Maintained a 20% to 30% increased gross profit margin, per project, on 90% of the projects by implementing alternative methods ? Identified opportunities in where I created documents, which improved the organization current deployment standards and process ORGANIZATIONAL DEVELOPMENT & COLLABORATION: ? Collaborated with the executive management team on the solicitation of new opportunities while leveraging technical capabilities to managed a multiple multimillion dollar budget to include but not limited to the following clients; Washington School District, Private Residential resort the exclusive Private Resort; Seven Canyon, SRP, Glendale University of Phoenix Stadium, Phoenix International Raceway (PIR) Best Western, Holbrook School District, Sassi, Universal Technical Institute (UTI), Sun Stare Rental, Page, Fountain Hill, and Coolidge Consultant Consultant for a Private Independent Organization (ICMA) - International City/County Management Association 10/04 to 06/05STRATEGIC MANAGEMENT & LEADERSHIP SKILLS:? Designed and engineered the telecommunications infrastructure and systems. Identified and established all associated telecommunications hardware that will support and provide a redundant, sound, and secured telecommunications network? Provided network-planning analysis, & forecasting of capacity related issues? Prepared all the necessary documents and information which provided an all-inclusive executive reportINNOVATION AND TECHNICAL RESPONSIBILTIES:? Designed architectural network plans, structural plans, mechanical plans, above and below ground civil work with the purpose of designing and supporting the telecommunications and supported IT systems for systems integration for pre-selected regions within predefined areas ? Designed, engineered and determined requirements, sizing network elements, engineering CAD schematics ORGANIZATIONAL DEVELOPMENT & COLLABORATION: ? Defined and improved current telecommunications standards to maximize on the economy efficiency while participating in the business negotiation for pre-selected geographical regions Sr. Information Technologist & Project Manager / (Under a Secret Security Clearance) Signal Solutions a General Dynamic Company,

Frederick, MD 06/02 to 04/04STRATEGIC MANAGEMENT & LEADERSHIP SKILLS:? Managed and lead an international multifaceted, multimillion dollar, multidiscipline program, throughout various geographical locations, abroad & stateside, for the reengineering and implementation of the United States Army bases network and telecommunications infrastructures and supporting DOD branches and the United States Military and their respective Guard and Reserve units headed by the President as Commander-in-Chief.? Facilitated and managed 26 directs reports of professionals & technical personal teams throughout multiple locations with primary focus in Germany? Determined business and functional requirements, installed, provisioned, reengineered, and implemented existing military DOD network and telecommunications infrastructures supporting the government/military global network ? Managed and responsible for the building of geographically dispersed technical team to execute a significant DOD program in influencing customer?s acquisition strategies to better align with industry, military, and Government capabilities and technical roadmap.? Managed the project planning, cost control, client relations, and coordination of activities with other functional and technical support teams? Identified and approved sites, surveyed physical sites assessments, engineered drawing, designed architectural, structural, and mechanical plans? Managed a global program with initiatives that meets the current and long-term business strategies while ensuring execution of all phases of multiple simultaneous programs throughout the lifecycle from proposal, development, production, logistics and lifecycle? Managed large programs to meet current and long-term business strategies, ensuring execution of all phases of multiple simultaneous programs throughout the lifecycle from Governance: Defining roles, responsibilities, and providing management oversight, Initiating, Planning and administering to the overall program, Execution, Monitor and Control, Implementation of specific fiscal practices and controls, supporting the program effort, at multiple levels, with different goals logistics and lifecycle of the programINNOVATION AND TECHNICAL RESPONSIBILTIES:? Chaired a position on the I3MP Standards Committee which develop, implement and set the standards for all DOD network enhancements upgrades ? Developed engineering design procedures and practices and influenced acquisition strategies to better align with industry capabilities and roadmaps Restructured the process by introducing and implemented Auto CAD, which has been sanctioned as standard ORGANIZATIONAL DEVELOPMENT & COLLABORATION:? Managed and participated in the engineering to modernize pre-selected military instillations telecommunications infrastructure to include but not limited to ADNs and MCNs, PBX switches, Hubs, Multiplexers, Cisco Switches, Secure Internet Protocol Routing Networks (SIPRNET), EMS, CCTV, etc, and all telecommunications hardware that supports a secured telecommunications network, domestically and internationally. ? Provided and managed too the engineering, quality assurance, & quality control (QA/QC) to United States Army Information Systems Engineering Command (USAISEC) in support of the Army Installation Information Infrastructure Modernization Program (I3MP) and the Installation Information Infrastructure Architecture Program (I3A). Implemented alternative approaches in advising key personnel?s concerning major aspect of the telecommunications networks infrastructure/topology design and determine the most appropriate opportunity. Sr. Technical Engineer & Project ManagerBooz Allen Hamilton, McLean, VA 01/01 to 05/02 STRATEGIC MANAGEMENT & LEADERSHIP SKILLS: ? Simultaneously managed several international complex technical corporate projects throughout the firm?s 160+ globally positioned corporate, government, and commercial sites to include the following time zones/continents Asia, Europe, Australia, North America, South America, and Africa? Directed and managed installs of new IP and telecom infrastructure build-out for new & expanding offices with deliverables on a global platform. ? Managed and led a large diverse geographically dispersed complex workforce with hiring responsibility of retaining key talent with the goal to optimize the organization for effective and efficient performance.? Directed on-site activities during cutover of computer systems and business functions on ?day-1? of corporate acquisition; coordinated activities to ensure seamless and error-free cutover; gained consensus on critical business decisions? Identified and approved sites, engineered requirements specifications, managed the telecom and video systems, and ordered telecomm circuits.Led teams to identify and eliminate 6,000+ non-essential system-generated reports sent to external customers; successfully shut down five billing applications with no residual billing problems.? Developed and instituted policies, procedures, our mission and vision statement, SLAs, Support Models, operating and procurement processes, Training Manuals, Technology Informational Resource Manual, designed, instituted, and managed the firm?s website for cellular & video. INNOVATION AND TECHNICAL RESPONSIBILTIES: ? Introduced, created, developed, implemented, managed, and led the firm?s global Videoconferencing department, with a support team of 4 dedicated personals then converted the department into a profit center by renegotiating the firms bridging vender contract ? Introduced, created, developed, implemented, managed, and led the firm?s global Cellular department, with a support team of 3 dedicated personals? Renegotiated contracts and cutting overhead costs and reversed the department budgetary cost/loss into a profit ? Engineered and implemented the Secure Internet Protocol Routing Networks (SIPRNET) for the firm?s government clients.? Responsible for the delivery and management function of multiple highly complex projects; this included facilitating multiple teams to support the firm?s Cellular, video/audio conferencing, the firms Telecom and PBX?s systems, LAN, WAN infrastructures, throughout BAH global infrastructure while establishing, securing and maintaining favorable alliances with key foreign governments officials.ORGANIZATIONAL DEVELOPMENT & COLLABORATION: ? Consulted top executives on the effective utilization of their telecommunications systems? Managed resources against key business priorities, which leveraged those solutions to solve real-time business problems? Managed multiple vendor teams, local & international Telco providers, business relationships on multiple projects ? Managed and coordinated all telecommunications services with ILEC and CLEC's, and all Telco services globally. ? Organized and led task forces committees for research to study and incorporate enterprise departmental programs and goals Telecommunications Network Specialist & Project ManagerPotomac Electric Power Company (PEPCO), Washington, DC 09/89 to 01/01STRATEGIC MANAGEMENT & LEADERSHIP SKILLS:? Managed & supported Pepco?s telecommunications infrastructures, which includes over 20 independent sites, and over 3,000 users ? Managed a 4 manned service crew and a two manned maintenance crew on projects that supported the Pepco electrical systems ? Managed the buildout and expansion of new and existing substations, power plants and satellite offices throughout MD, VA, & Washington DC ? Union Stewart for the IBEW Local 1900; negotiated agreements resolve issues, secured relationships, file and present grievance before Hearings. ? Managed and administered all administration functions that supports over 17+ PBX?s systems, throughout the organization communication systemINNOVATION AND TECHNICAL RESPONSIBILTIES:? Engineered and implemented Pepco?s cabling and telecommunication infrastructure redundancy route for three generation plants

ORGANIZATIONAL DEVELOPMENT & COLLABORATION:? Designed, implemented, and project managed the Call Centers operations center using an Cisco/Avaya Solution ACD, IVR, and CTI applications? Designed and managed the implementation of the IT disaster recovery process, cabling infrastructure redundancy route for three generation plants? Deployed IT infrastructure to include but not limited to racks, cabinets, wire managers, power strips, UPS systems, RJ45 patch panels / punch down blocks, fiber enclosures and fiber termination methods, copper and fiber cables for outside and inside plant cabling requirements ? Performed and managed all administration, with designing & upgrading the company complex telecom voice/voice mail communication system? Managed the Y2K Command Center, the consolidation of three Power Plants Control rooms and the replacement of a Nortel Switch with a G3R EDUCATION Stratford University - (Enterprise Network Professional)Booz Allen Hamilton - (Corporate University Leadership Training) & General Dynamic - (Corporate University Leadership Training) AFFILIATIONS / COMMUNITY SERVICES Coached: YMCA, ACYFL, & CCV Football / Member of: Arizona Technology Leaders Roundtable, PMI, NASA FIRST: Robotic Competition Program /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif Begin Employment911 Affiliate Code http://www.employment911.com/resumes/resume-writing.asp?B=436&A=9644http://www.employment911.com/affiliatewiz/affiliatewiz.asp?BannerID=436&AffiliateID=9644&Task=Get End Employment911 Affiliate Code http://www.employment

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