Email address

abowcd@r.postjobfree.com

First Name Middle Last Name Suffix Maiden Name

Karen R Aschenbrener Miklic

N/A Aschenbrener

Work Phone & Ext Toll Free Phone Fax Phone Home Phone

815-***-**** 800-***-**** 815-***-**** 815-***-****

Cell Phone Pager Personal Web Site Address

815-***-****

Secondary E-mail

Address City, State

Zip

26250 W. Silver Stream Drive

Channahon IL 60410

Month/Year Hired Month/Year Left Total Years with Company

Sep 2000 Nov 2001 1

Office Division Title

Chicago Administration Admin

Country Other Employment Details

(Previous positions, duties, or fun info)

United States

Marketing Senior, State and Local Tax Practice

Company Name Position

Packard Transport Management, Inc. Senior Vice President and COO

Company Web Site

http://www.packardtransport.com

Company Size (employees) Est. Company Revenue Industry

26-100 > $25,000,000 Automotive

Do you hold any professional certifications

(Separate with commas)

MBA Management, BA Journalism

Other Current Employment Details

(Description of Position)

Management Representative, Quality Management Sytem

Birthday Marital Status Spouse's Name Anniversary

Nov 4 Married John 01/08/2005

Children's Names & Ages

N/A

c Copyright Andersen Alumni Association 2012. All Rights Reserved.

Karen R Miklic Resume November 2008.doc

Karen R. Miklic

26250 W. Silver Stream Drive, Channahon, IL 60410

815-***-****

Home - 815-***-**** Mobile

abowcd@r.postjobfree.com

OBJECTIVE

Results-oriented, highly motivated professional with over 15 years experience in

strategic marketing communications. Seeking a position that offers challenges and

opportunities to satisfy my desire for personal and professional growth.

SUMMARY

Senior level professional with strong leadership and project management skills

Led highly visible, high priority initiatives achieving successful marketing programs and

campaigns

Collaborated with individuals at all levels of management within large, national matrix

organizations

PROFESSIONAL EXPERIENCE

Senior Vice President and Chief Operating Officer, Packard Transport Management, Inc. -

1/2007

to Present

Vice President, Sales and Operations, Packard Transport Management, Inc. - 9/2004 to

1/2007

Manage internal operations of nationwide transportation company. Maximize operating

efficiencies and effectiveness to achieve business goals and objectives. Manage agent and

vendor relationships to achieve revenue generation. Develop and execute strategic

projects, including marketing communications plans, encompassing events, publications, and

direct mail. Manage quality management system and certification to ISO 9001:2000. Achieved

minority-owed business certification. Led efforts to achieve certification to EPA s

SmartWaySM Transport Partnership.

National Marketing Project Leader, CRSO, Federal Reserve Bank of Chicago - 11/2001 to

09/2004

Supported national marketing communications project leaders in planning and implementing

complex marketing communications efforts for assigned product lines. Assisted in

developing marketing strategies and led execution of key components of projects.

Collaborated with product office and Reserve Bank leadership. Led initiatives and

participated on teams to develop and execute marketing communications plans, encompassing

events, publications, direct mail and interactive programs. Directly interfaced with

internal clients and external agencies. Led efforts to develop and execute first ever

Financial Services FedImageSM Webinar campaign and national product launch. Achieved 86%

participation of Webinar campaign. Led efforts to develop and execute national Check 21

Marcom campaign, including Check 21 Webinar. Developed scope of work and requests for

proposals, as well as tracked and managed costs. Developed customer-facing communications

as well as web content for key projects including check restructuring. Led efforts to

rebrand marketing collateral, developing key marketing messages and value propositions.

Marketing Senior, State and Local Tax Practice,

Arthur Andersen LLP - 9/2000 to 11/2001

Supported marketing manager in developing and executing marketing strategies for Chicago

Office State and Local Tax Practice. Interacted with practice partners, senior managers,

managers and staff to identify and recommend marketing initiatives. Led efforts to develop

and execute innovative tax seminar series. Developed content for product office fact

sheets, quarterly newsletters and advertising campaigns. Responsible for providing monthly

sales pipeline reports to partners. Assisted with proposal development. Managed marketing

budget. Interacted with internal clients to oversee production of marketing collateral as

well as ensured compliance with firm-wide branding standards.

Assistant Marketing Manager, Digital Disrupters - 6/2000 to 8/2000

Provide strategic marketing and branding support for dot.com in business of creating

Internet B2B businesses. Oversaw web site maintenance working with external web site

developer. Developed web site content, press releases and collateral material. Worked with

advertising and public relations agencies. Assisted in development of business plans for

portfolio companies.

Director of Marketing

Communications, Packard Transport, Inc. - 1/1996 to 6/2000

Led marketing communications activities for nationwide freight transportation provider.

Developed creative and communications materials, marketing plan, newsletters, news

articles, brochures, advertisements, web site content, and direct mail letters. Project

manager responsible for developing and implementing quality management system and quality

operating procedures to achieve ISO certification. Identified and supported additional

project opportunities. Worked full-time while obtaining Master of Business Administration

Degree.

Account and Sales Representative, PageNet (Paging Network, Inc.

) -

4/1995 to 1/1996

Marketed product line, presenting best solutions of product mix and services based on

customer needs. Achieved weekly and monthly sales goals for assigned territory. Developed

sales pipeline. Demonstrated business development skills by strengthening relationships

with existing client base while developing new clients.

Karen R. Miklic

Page Two

Sales Manager, Kipling Development Corporation - 11/1994 to 4/1995

Managed sales and marketing of townhome and single family home developments. Responsible

for writing contracts. Assisted clients with identifying needs and purchasing decisions.

Led creation of advertising and marketing materials, including news articles for

publication in local media publications.

Program Coordinator, Three Rivers Education Partnership, Joliet, IL - 1/1994 to 11/1994

Identified, created and marketed education programs working with Three Rivers

Manufacturing Association members, business and education leaders. Executed PR campaigns

that resulted in increased membership and participation. Advanced the Speakers Bureau

program by increasing depth and breath of speakers. Presented to Board of Directors on

program status and results. Assisted with development of Partnership s Program of Work and

Budget Report.

Marketing Assistant, Andersen Consulting, Chicago, IL 1993 to 1/1994

Supported FOUNDATION Software Organization marketing to assist partners, sales managers

and staff members. Provided competitive analysis information to global sales team.

Assisted with proposals. Developed internal sales effectiveness course working with

business leaders. Recognized for teamwork and great support at FSO Kickoff Meeting FY94.

Executive Assistant, Andersen Consulting, Chicago, IL 8/1991 to 1993

Provided administrative support to FOUNDATION Marketing partners, managers and staff.

Managed multiple schedules and travel. Created client presentations. Assisted with special

projects outside normal business hours.

Medical Coordinator, Associated Ophthalmologists, Inc., Joliet, IL- 10/1990 to 8/1991

Provided operations support to ophthalmologists and office manager by preparing surgical

orders and procedures and coordinating surgical appointments. Transcribed medical records.

Developed internal and external communications. Led implementation and execution of new

software program for scheduling and billing functional areas.

Director of Operations, International Health Care Recruiters/The Murer Group, Joliet, IL -

10/1986

to 10/1990

Managed international recruitment and placement of foreign-trained physical therapists in

U.S. healthcare facilities. Developed sales and marketing materials, including client

presentations. Wrote articles for publication in company magazine and newsletters. Secured

contracts with U.S. health care institutions. Prepared and submitted Immigration and

Naturalization Service documentation to obtain temporary work permits. Developed

relationships with faculty members at physical therapy schools in the Netherlands and

Belgium. Traveled overseas. Supported parent company Murer Consultants health care

consulting firm and Murer & Associates law firm. Worked full-time while obtaining Bachelor

of Arts degree.

EDUCATION

Master of Business Administration,

Management - University of St. Francis, Joliet, IL

Graduated December 1999

with Academic Distinction, GPA 4.0/4.0, Member of Delta Mu Delta

National Honor Society

Bachelor of Arts,

Journalism/Communications, Marketing minor - College of St. Francis,

Joliet, IL

Graduated May 1990

with Honors, Dean s List 1990

REFERENCES

Available upon request

Contact this candidate