Sales Marketing
Resume:
Email address
*****************@*******.***
First Name Middle Last Name Suffix Maiden Name
Karen R Aschenbrener Miklic
N/A Aschenbrener
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
815-***-**** 800-***-**** 815-***-**** 815-***-****
Cell Phone Pager Personal Web Site Address
Secondary E-mail
Address City, State
Zip
26250 W. Silver Stream Drive
Channahon IL 60410
Month/Year Hired Month/Year Left Total Years with Company
Sep 2000 Nov 2001 1
Office Division Title
Chicago Administration Admin
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Marketing Senior, State and Local Tax Practice
Company Name Position
Packard Transport Management, Inc. Senior Vice President and COO
Company Web Site
http://www.packardtransport.com
Company Size (employees) Est. Company Revenue Industry
26-100 > $25,000,000 Automotive
Do you hold any professional certifications
(Separate with commas)
MBA Management, BA Journalism
Other Current Employment Details
(Description of Position)
Management Representative, Quality Management Sytem
Birthday Marital Status Spouse's Name Anniversary
Nov 4 Married John 01/08/2005
Children's Names & Ages
N/A
c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Karen R Miklic Resume November 2008.doc
Karen R. Miklic
26250 W. Silver Stream Drive, Channahon, IL 60410
Home - 815-***-**** Mobile
*****************@*******.***
OBJECTIVE
Results-oriented, highly motivated professional with over 15 years experience in
strategic marketing communications. Seeking a position that offers challenges and
opportunities to satisfy my desire for personal and professional growth.
SUMMARY
Senior level professional with strong leadership and project management skills
Led highly visible, high priority initiatives achieving successful marketing programs and
campaigns
Collaborated with individuals at all levels of management within large, national matrix
organizations
PROFESSIONAL EXPERIENCE
Senior Vice President and Chief Operating Officer, Packard Transport Management, Inc. -
1/2007
to Present
Vice President, Sales and Operations, Packard Transport Management, Inc. - 9/2004 to
1/2007
Manage internal operations of nationwide transportation company. Maximize operating
efficiencies and effectiveness to achieve business goals and objectives. Manage agent and
vendor relationships to achieve revenue generation. Develop and execute strategic
projects, including marketing communications plans, encompassing events, publications, and
direct mail. Manage quality management system and certification to ISO 9001:2000. Achieved
minority-owed business certification. Led efforts to achieve certification to EPA s
SmartWaySM Transport Partnership.
National Marketing Project Leader, CRSO, Federal Reserve Bank of Chicago - 11/2001 to
09/2004
Supported national marketing communications project leaders in planning and implementing
complex marketing communications efforts for assigned product lines. Assisted in
developing marketing strategies and led execution of key components of projects.
Collaborated with product office and Reserve Bank leadership. Led initiatives and
participated on teams to develop and execute marketing communications plans, encompassing
events, publications, direct mail and interactive programs. Directly interfaced with
internal clients and external agencies. Led efforts to develop and execute first ever
Financial Services FedImageSM Webinar campaign and national product launch. Achieved 86%
participation of Webinar campaign. Led efforts to develop and execute national Check 21
Marcom campaign, including Check 21 Webinar. Developed scope of work and requests for
proposals, as well as tracked and managed costs. Developed customer-facing communications
as well as web content for key projects including check restructuring. Led efforts to
rebrand marketing collateral, developing key marketing messages and value propositions.
Marketing Senior, State and Local Tax Practice,
Arthur Andersen LLP - 9/2000 to 11/2001
Supported marketing manager in developing and executing marketing strategies for Chicago
Office State and Local Tax Practice. Interacted with practice partners, senior managers,
managers and staff to identify and recommend marketing initiatives. Led efforts to develop
and execute innovative tax seminar series. Developed content for product office fact
sheets, quarterly newsletters and advertising campaigns. Responsible for providing monthly
sales pipeline reports to partners. Assisted with proposal development. Managed marketing
budget. Interacted with internal clients to oversee production of marketing collateral as
well as ensured compliance with firm-wide branding standards.
Assistant Marketing Manager, Digital Disrupters - 6/2000 to 8/2000
Provide strategic marketing and branding support for dot.com in business of creating
Internet B2B businesses. Oversaw web site maintenance working with external web site
developer. Developed web site content, press releases and collateral material. Worked with
advertising and public relations agencies. Assisted in development of business plans for
portfolio companies.
Director of Marketing
Communications, Packard Transport, Inc. - 1/1996 to 6/2000
Led marketing communications activities for nationwide freight transportation provider.
Developed creative and communications materials, marketing plan, newsletters, news
articles, brochures, advertisements, web site content, and direct mail letters. Project
manager responsible for developing and implementing quality management system and quality
operating procedures to achieve ISO certification. Identified and supported additional
project opportunities. Worked full-time while obtaining Master of Business Administration
Degree.
Account and Sales Representative, PageNet (Paging Network, Inc.
) -
4/1995 to 1/1996
Marketed product line, presenting best solutions of product mix and services based on
customer needs. Achieved weekly and monthly sales goals for assigned territory. Developed
sales pipeline. Demonstrated business development skills by strengthening relationships
with existing client base while developing new clients.
Karen R. Miklic
Page Two
Sales Manager, Kipling Development Corporation - 11/1994 to 4/1995
Managed sales and marketing of townhome and single family home developments. Responsible
for writing contracts. Assisted clients with identifying needs and purchasing decisions.
Led creation of advertising and marketing materials, including news articles for
publication in local media publications.
Program Coordinator, Three Rivers Education Partnership, Joliet, IL - 1/1994 to 11/1994
Identified, created and marketed education programs working with Three Rivers
Manufacturing Association members, business and education leaders. Executed PR campaigns
that resulted in increased membership and participation. Advanced the Speakers Bureau
program by increasing depth and breath of speakers. Presented to Board of Directors on
program status and results. Assisted with development of Partnership s Program of Work and
Budget Report.
Marketing Assistant, Andersen Consulting, Chicago, IL 1993 to 1/1994
Supported FOUNDATION Software Organization marketing to assist partners, sales managers
and staff members. Provided competitive analysis information to global sales team.
Assisted with proposals. Developed internal sales effectiveness course working with
business leaders. Recognized for teamwork and great support at FSO Kickoff Meeting FY94.
Executive Assistant, Andersen Consulting, Chicago, IL 8/1991 to 1993
Provided administrative support to FOUNDATION Marketing partners, managers and staff.
Managed multiple schedules and travel. Created client presentations. Assisted with special
projects outside normal business hours.
Medical Coordinator, Associated Ophthalmologists, Inc., Joliet, IL- 10/1990 to 8/1991
Provided operations support to ophthalmologists and office manager by preparing surgical
orders and procedures and coordinating surgical appointments. Transcribed medical records.
Developed internal and external communications. Led implementation and execution of new
software program for scheduling and billing functional areas.
Director of Operations, International Health Care Recruiters/The Murer Group, Joliet, IL -
10/1986
to 10/1990
Managed international recruitment and placement of foreign-trained physical therapists in
U.S. healthcare facilities. Developed sales and marketing materials, including client
presentations. Wrote articles for publication in company magazine and newsletters. Secured
contracts with U.S. health care institutions. Prepared and submitted Immigration and
Naturalization Service documentation to obtain temporary work permits. Developed
relationships with faculty members at physical therapy schools in the Netherlands and
Belgium. Traveled overseas. Supported parent company Murer Consultants health care
consulting firm and Murer & Associates law firm. Worked full-time while obtaining Bachelor
of Arts degree.
EDUCATION
Master of Business Administration,
Management - University of St. Francis, Joliet, IL
Graduated December 1999
with Academic Distinction, GPA 4.0/4.0, Member of Delta Mu Delta
National Honor Society
Bachelor of Arts,
Journalism/Communications, Marketing minor - College of St. Francis,
Joliet, IL
Graduated May 1990
with Honors, Dean s List 1990
REFERENCES
Available upon request
Contact this candidate