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Nicholas S Hunter
Address and phone number available through email.
Education
The Ohio State University
Columbus, OH
Bachelor of Science
of Computer Science and Engineering
Expected Graduation: December 2012
Relevant Coursework: See Coursework Section
Skills
Languages: Java, C#, C/C++, RESOLVE/C++, MATLAB, Maple, Python, SQL, OQL
Web Experience: HTML, CSS, XML, Javascript
Applications: Microsoft Office, Unity, Visual Studio, Eclipse, Microsoft Visio, Putty
Operating Systems: Windows, Solaris, Ubuntu, Red Hat Enterprise
Databses: MySQL, Microsoft Access
Version Control: Subversion, GIT
Experience
The Ohio State University
Columbus, OH
Computer Science and Engineering Department
Operator
December 2009
-Present
Technical troubleshooting of hardware and software issues on Windows, UNIX, and Apple machines
Creating and deploying new builds for Windows, UNIX, and Apple machines
Server management
Monitoring of the help ticket system
Answering hardware and software tickets
Initiating service tickets on user requests
Managing the ticket queue groups
Monitoring the help desk telephone and answering questions over the phone
Trained and mentored new employee