High School Administrative Assistant
Resume:
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A. Personal Information
Full Name: Abby Utley Wallace
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Summer 1991
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Education:
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EDUCATION
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CREDENTIALS
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WORK EXPERIENCE
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Owensboro Community and Technical College (OCTC) Owensboro, KY
ACTIVITY DIRECTOR/SUPPLEMENTAL INSTRUCTOR FACILITATOR Title III Grant (2003-present)
. Coordinating the development, implementation, and evaluation of all grant activities
. Cultivating and maintaining positive working with relationships with faculty and staff to
institutionalize new practices and improvements
. Communicating an informed understanding of grant objectives to all stakeholders
. Preparing reports and monitoring budget and grant objectives as required by federal regulations
. Serving as Professional Development Coordinator to faculty and staff
. Coordinating activities of a 5 member staff team
. Serving on numerous committees pertaining to project logistics and timelines
PROGRAM FACILTATOR-Discover College Program (2002-2003)
. Advocated Discover College program within OCTC and to community/civic groups
. Assisted in the development of partnerships and collaboration between Discover College, OCTC,
and high schools located in 4 counties
. Coordinated departmental grant projects and budget
. Facilitated mentoring program with 100+ student participants
. Organized articulation process for 10 area high schools
INSTRUCTOR
. Basic Public Speaking (Fall 2002-present
)
. Introduction to College (
Fall 2004
)
Executive Inn Rivermont Owensboro, KY (2002)
INTERIM MARKETING DIRECTOR
. Worked with tri-state radio, newspaper, and television stations to produce ad layouts and
commercials on dining venues, Showroom Lounge (seats 900), Time Out Lounge, and hotel
rooms/packages
. Created promotional packages for entertainment acts
. Managed $25,000 per month marketing budget
. Performed market analysis to determine the effectiveness of advertising plan
. Organized and promoted grand openings and other special promotions and tours
. Held responsibility for correct usage of logo and language in promotional distributions
Western Kentucky University, Office of Graduate Studies, Research and Extended Programs
Bowling Green, KY (2001-2002)
GRADUATE ASSISTANT
. Assisted in recruitment of graduate students for 16,000 student body, comprehensive, public
university
. Taught freshman seminar course as an orientation and retention tool
. Developed new recruitment program targeted at education professionals, involving on-site
presentation during in-service days
. Redesigned numerous departmental brochures and other promotional materials
. Organized and directed WKU Graduate Student Organization
Leadership Strategies International Bowling Green, KY (20002001)
ADMINISTRATIVE ASSISTANT
. Performed various administrative functions for business consulting firm with broad North American
client base
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. Designed and created training modules
. Assisted with marketing development plan
. Maintained excellent relationship with clientele by performing follow up surveys and evaluations
Bowling Green Area Chamber of Commerce Bowling Green, KY (2000)
INTERNSHIP--ASSISTANT TO THE DIRECTOR OF COMMUNITY DEVELOPMENT
. Prepared work on U.S. Census 2000 publicity campaign to ensure full community support and
maximum response rate
. Assisted in Buy Bowling Green First campaign to create awareness of local shopping
opportunities
. Coordinated various communication activities and served as local media contact
. Composed monthly member newsletter
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Western Kentucky University
. Certificate in Leadership Studies (2004)
. Master of Arts in Organizational Communication (2002)
. Bachelor of Arts in Corporate & Organizational Communication with minor in Marketing (2000)
Owensboro Community and Technical College (professional development classes)
. Quest
. Toyota Lean Manufacturing Training
. SMART Technologies Interactive Whiteboard Training
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. Calhoun City Council member (2004-present)
. Calhoun Renaissance on the Green, Public Relations Chair (2005-present)
. Progress on the Green/McLean County Scholars, Executive Director (2005-present)
. American Association for Women in Community Colleges, Secretary (2003-2005)
. Tomorrow s Broadway Audience, Board Member (2003-2005)
. Owensboro Mercy Health System Gala Committee, Co-Chair Entertainment (2002)
. International Bar-B-Q Festival Board Member Co-Chair Souvenir Sales (2003)
. USMC Key Volunteer (2002 2003)
. WKU, Graduate Student Organization, President (2001 2002)
. John D. Minton Graduate Student Award (2002)
. Big Brothers/Big Sisters of America, Volunteer (1996 1998), School Mentor (2001 2003)
. Warren County Big Sister Volunteer of the Year (2002)
. International Association of Business Communicators, VP of Public Relations (1998 2000)
. Graduate Studies Review Task Group, WKU (2001)
. Western Kentucky University Awards Selection Committee (2001)
. Studied International Marketing in Ireland (Summer 2000)
. Duncan Hines Festival Community Services Award (2000)
. Western Kentucky University, Department of Communication Ambassador (2000)
. Traveled throughout England as part of a literary tour, Kentucky Wesleyan College (1997)References available upon requestDAVID POWERS
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Western Kentucky University Currently enrolled
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School to Work Program Coordinator, Cloverport Independent Schools
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Experience in Athletics
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Phone: 270-***-****
3473 Old Mill Lane
Fax: 270-***-****
Owensboro, KY 42303
E-mail: *****.******@*****.***
Christopher A. Vaught
Aug. 2003- Current Western Kentucky University Bowling Green, KY
Education
Master of Arts in Education, In Progress
. Anticipate graduation in Spring of 2006
. Mental Health Counseling option
. 3.9 GPA (Grade Point Average, 4.0=A)
. 36 college credit hours completed
. Currently attempting 3 hours in the Summer 2005 semester (39
completed hours by end of term)
. Leads to certification as a Nationally Certified Counselor and
. Licensure as a Licensed Practicing Counselor in the state of
Kentucky
. Member of Green River Area Mental Health Counselor s
Association (GRAMHCA)
. Member of American Counselor s Association (ACA)
Aug. 2001- Aug. 2003 Western Kentucky University Bowling Green, KY
Bachelor of Arts
. Completed in August of 2003
. Major: Psychology, Minor: Criminology
. Nominated by faculty of the Psychology Department as
Outstanding Senior in Psychology for 2003
. Dean s Scholar, 2002-2003
. Member of the Psychology Club
. Major
GPA:
3.9, Cumulative
GPA:
3.5Jan. 2000- Dec. 2001 Owensboro Community College Owensboro, KY
Associate of Arts with Distinction
. Completed in December of 2001
. Served as representative of the Student Government Association,
2000-2001
. Served as Vice President of the Student Government Association,
Fall 2001
. Served as President of the Student Government Association,
Spring 2002
. Co-Chairman of Judiciary Board
. Member of the Student Appeals Committee
. Listed in Who s Who Among Students in American Junior
Colleges, 2002 Ed.
. Nominated to receive the Omicron Delta Leadership Award
. 3.5 GPA (Grade Point Average, 4.0=A)
Oct. 2003- Current Owensboro Comm. & Tech. Coll. Owensboro, KY
Work experience
Retention/Intervention Specialist
. Working under a Title III grant
. Track students progress from point of application to point of
completion of their goals (primary focus is on intake and the first
semester)
. Maintain an electronic database allowing the tracking of students
progress (this developed into the EARLI system- Early Assistance
with Responsive Learner Interventions).
. Experience using Peoplesoft & pulling data via RDM (some query-
building via Cognos Impromptu as well) to build various target lists
. Intervention services as needed to increase student retention
. Execute Retention Intervention Initiative 3 times per semester
. Complete re-vamping of GE 100: Introduction to College course
(10-12 sections in fall, 8-10 sections in spring)
. Designed and piloted an online version of GE 100 to reach
populations unable to take the more traditional, lecture-based course
. Serve as instructor for 1-2 sessions of GE 100 per semester
. Developed a customized OCTC Student Planner that featured 24
original pages dedicated to OCTC-specific material (these were
handed out free-of-charge to all students taking GE 100)
. Extensive research on student retention and first-year experience
courses (reviewed 12 textbooks, many websites, and attended state-
wide and nation-wide conferences)
. Guidance to faculty/staff on retention issues
. Frequently communicate with Title III Director and Enrollment
Dean providing data & other resources needed in the
Outcomes/Assessment process (data on course/program
completions, student surveys, faculty/staff surveys, retention/stop-
out rates, and all other information relevant to retention)
. Work closely with IT staff to integrate student assessment,
placement, advancement, early alert, and other student information
vital to the intake and advisement process, into the central
computing and information system
. Work with Activity Director to make sure that Title III objectives
are met in a timely manner
. First point-of-contact for students having difficulty at the college-
Ascertain the problem, determine appropriate solution, and then
route the student to the necessary help
. Make thousands of phone calls annually to at-risk student groups
and to students who have stopped attending
. Present workshops to students on college success and utilizing
online resources
. Instrumental in implementation of online student resources
(webpage additions, pilot of student email and online registration)
.
Staff advisor to the Student Government Association
. Helped establish an online student help desk (****.****@*****.***)
(all emails sent to this address are routed to my email address)
May 2001- Sept. 2003Owensboro Community College Owensboro, KY
Telecounselor
. Implemented a summer retention intervention project beginning in
2001 which helped increase enrollment by 14% and led to OCC
having the highest retention rate of all KY community colleges
. Advise students in selecting classes towards degree
. Coordinate and schedule all freshman orientation sessions and
transfer advising sessions for all incoming students and provide
individual follow-ups with these students
. Call and meet with students for recruitment purposes
. Give campus tours to high school students and prospective transfer
students
. Speak to groups of high school and middle school students about
the benefits of higher education and the community college system
. Handle phone calls and students on a walk-in basis in the
Counseling Center who need assistance in applying for school (at
OCC or other institutions for transferring students), requesting
transcripts, taking our placement exam, selecting majors, and
enrolling classes
. Train student workers to work in Counseling Center
. Much experience using PeopleSoft software
Aug. 2000- May 2001Owensboro Community College Owensboro, KY
Computer Lab Assistance
. Assisted students in conducting online research
. Tutored students on office software such as Word, Excel, Access,
PowerPoint
. Installed new programs and regularly updated all computers in
student lab (around 30 work-stations)
Jan. 1999- July 2000SuperStar Theatre Owensboro, KY
Assistant Manager
. Hired, scheduled, and managed all employees (approx. 20
individuals)
. Kept track of all inventory and ordered all supplies
. Helped in the opening and promotion of business
. Served as D.J. and M.C. for all events (amateur, karaoke, and open-
mic nights)
. Helped write, direct, and produce television commercials
. Appeared on camera in television commercials
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