Customer Service Accounting

Christina West

Email: ********@*****-********.***

Address:

City: Martins Ferry

State: OH

Zip: 43935

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented bookkeeping professional with 4 years experience applying financial and managerial accounting practices. Extensive experience in full life cycle of general accounting. Experience preparing complex tax returns. Accountant and Bookkeeper with 5 years of experience with accounts receivable and payable. Conducted interviews and hiring for receptionists and preparers in house. Detail-oriented HR Associate with excellent skills and experience with benefits and payroll administration for various companies with the payroll clients through JHL Tax & Bookkeeping. Human Resources experience with practical understanding of business needs. Areas of expertise include conflict management and employee training.

Educational Background:

High School Dipolma from Belmont Career Center, St Clairsville OH 1/2001 to 5/1984 (Accounting/Office Machines)

Job History / Details:

Resume

Summary

Detail-oriented bookkeeping professional with 4 years experience applying financial and managerial accounting practices.

Extensive experience in full life cycle of general accounting.

Experience preparing complex tax returns.

Accountant and Bookkeeper with 4 years of experience with accounts receivable and payable.

Highlights

QuickBooks Enterprise Solutions Accountant Edition 11.0

Payroll

Check Pro 5

Office Tools Professional

Microsoft Excel

Microsoft Word

Microsoft Office

Financial reporting

Individual tax returns

Cost accounting

Federal/State tax preparation

General and tax accounting

Cash-flow report generation

Bookkeeping

Budget development

VNC Viewer 4

Microsoft Powerpoint

Office Machines

Business Law

Client Billing

COD Billing

NSF Collections

Supplies & Inventory

Interviewed, Hired & Trained Receptionists

Helped Interview Tax Preparers

Signed Up Preparers for their PTIN's through the IRS

Experience

January 2009 to August 2012

Jackson Hewitt Tax Service Wheeling, West Virginia

Franchise Operations Manager

Reviewed accountantÆs book entries to ensure accuracy of the G/L. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Work with management at the project level to ensure expense plans are achieved. Work with management to document and offset unusual expense variances in their respective areas. Reconstruct accounting records from clients' checks and cash receipts. Prepare financial pages for presentation to senior management. Execute accounts receivable reporting enhancements and reconciliation procedures.Manage accounting operations, accounting close, account reporting and reconciliations. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Compile financial reports pertaining to cash receipts, expenditures and profit and loss. Receive, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Work History

January 1994 to August 2012

Jackson Hewitt Tax Service Wheeling, West Virginia

Seasonal Tax Preparer

April 2005 to April 2009

St. Clairsville School District St. Clairsville, Ohio

Substitute School Bus Driver

October 2002 to March 2005

Buckeye Local School District Dillonvale, Ohio

Substitute School Bus Driver

September 1997 to October 2002

Telespectrum Worldwide Wheeling, West Virginia

Customer Service Representative

Education

Belmont Career Center St. Clairsville, Ohio

Certificate Accounting/Office Machines

Computers, Business Law & Business Management

Representative Coursework: Accounting, Finance, Economic, Cost Accounting

Tax certification classes

Community Service

Board of Directors at the ywca in Wheeling West Virginia from July 2009 to present. Serve on Strategic Planning Committee and Fundraising Committee.

Volunteer for various fundraisers throughout the community.

Organized a successful "Bowl - a - thon" for Make A Wish Foundation, arranging place, scheduling bowlers, getting lane sponsors and securing prizes.

Organized risk management meetings informing employees of issues and promoting posters and going displays.

References

Jerry Fisher

Councilman & Former Mayor Bellaire Ohio

2313 West 23rd Street

Bellaire, OH 43906

Home Phone: 740-***-**** Cell Phone: 740-***-****

Friend

Kathy Samuels

Retired

720 Ellett Street

Martins Ferry, OH 43935

Home Phone: 740-***-****

Neighbor For 26 years

James L Nichelson

Attorney at Law & Former Belmont County Public Defender

16 Highland Road

Martins Ferry, OH 43935

Home Phone: 740-***-****

Friend

Mary Carolyn Nichelson

Principal at St. Mary's School Martins Ferry

16 Highland Road

Martins Ferry, OH 43935

Home Phone: 740-***-****

Friend

Beth Johnson

Belmont County Job & Family Services Case Manager

67642 Warnock Road

St. Clairsville, OH 43950

Home Phone: 740-***-****

Work Phone: 740-***-**** Ext. 1137

Friend

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