Customer Service Representative
Resume:
ronda cook
Email: ********@*********.***
Address:
City: CHILLICOTHE
State: IL
Zip: 61523
Country: USA
Phone: 309-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Customer Service Representative - Client Relations - Data Entry
Educational Background:
High School Dipolma from illinois valley central high, Chillicothe IL 1/2001 to 5/1979 (none)
Job History / Details:
Career Overview
Customer Service Representative - Client Relations - Data Entry
Core Strengths
Inventory control
Shipping and receiving
Telecommunication skills
Multi-line phone usage
Adaptability
Strong organizational skills
Creative problem solver
Listening skills
Fast learner
Courteous demeanor
Energetic work attitude
Exceptional communication skills
Training development
Multi-line phone usage
Sharp problem solver
Store maintenance ability
Opening/closing procedures
Accomplishments
Customer Relations
Earned highest marks for customer satisfaction, company-wide.
Customer Follow-up
Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
Handled guest complaints, maintaining a positive dining experience for all rest.
Product Promotion
Up-sold products and motivated customers to upgrade current product plans.
Work Experience
October 2010 to September 2012
caseys general store chillicothe, il
assistant manager
bookeeping, inventory, ordering, cashier, help assists customers,, help manager 8 emplolyees,,, scheduling ect
March 2005 to August 2010
self-employed centralia, il
self-employed
cleaning business,, and home health care
September 2000 to April 2004
airtek engineering troy al
tool room and dispatcher
brass out toools for boilermakers,, to repair and inspect recipatotors at paper mills office work,,, dispatch out calls ect.
Educational Background
1979 illinois valley central high chillicothe, il
High School Diploma none
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