Customer Service Sales

Jennifer Wertz

Email: ********@*********.***

Address:

City: Newport

State: KY

Zip: 41071

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.

Educational Background:

High School Dipolma from Cincinnati State Technical and Community College, Cincinnati OH 1/2001 to 4/2005 (arts)

Job History / Details:

Career Overview

Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.

Core Strengths

Floor set design and visual displays

Shipping and receivings

Strong organizational skills

Trusted key holder

Exceptional communication skills

Sharp problem solver

Store maintenance ability

Inventory control familiarity

Strategic sales knowledge

Adaptive team player

Visual merchandising proficiency

Training development

Work Experience

July 2006 to July 2012

Half Price Books Florence, KY

Store Inventory Manager

Responsible for daily maintenance and display merchandising. Receiving weekly shipments and processing inventory. Ordering supplies and creating seasonal displays. Ordering merchandise and identifying top-selling items for reorder. Training employees on section maintenance.

November 2005 to November 2006

Cincinnati Museum Center Cincinnati, OH

Sales associate

Seasonal sales associate in the Cincinnati Museum Center Gift Shops. Greeted customers, operating cash register, stocking inventory.

September 2004 to November 2006

Follett Bookstores Cincinnati, OH

Sales associate

Various duties included textbook orders, publisher account relations, customer service, cash register operation and inventory control and maintenance.

January 2005 to June 2005

Cincinnati Museum Center Cincinnati, OH

Special Exhibit Interpreter

Seasonal exhibit specialist for The Nicholas and Alexandra traveling exhibit at The Cincinnati Museum Center. Responsible for ensuring patron safety and providing information to museum visitors.

March 1997 to May 2004

Public Library of Cincinnati and Hamilton County Cincinnati, OH

Shelver/Page

Duties included organizing and shelving library materials, section maintenance and inter- agency loan processing.

Educational Background

Cincinnati State Technical and Community College Cincinnati, OH

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