Management Human Resource

Aja Raineri

Email: ********@**************.***

Address:

City: Boerne

State: TX

Zip: 78015

Country: USA

Phone: 210-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Human Resources Manager with ten years of management and human resource experience with a practical understanding of business needs. Areas of expertise include conflict management, employee training, performance management, and benefits administration.

Educational Background:

High School Dipolma from University of Phoenix, San Antonio TX 1/2001 to 10/2011 (Human Resource Management)

High School Dipolma from University of Phoenix, San Antonio TX 1/2001 to 10/2012

Job History / Details:

Summary

Human Resources Manager with ten years of management and human resource experience with a practical understanding of business needs. Areas of expertise include conflict management, employee training, performance management, and benefits administration.

Core Qualifications

Recruitment/staffing

Benefits administration

Training and development

Employee benefits

Client account management

Change management

Policy/program development

Travel administration

Report development

Problem resolution

Administrative support

Schedule management

Legal administrative support

Interviewing

Compensation/payroll

Employee coaching

Hiring and retention

Consistently meet goals

Cross-functional team management

Microsoft Office skills

Spreadsheet development

Executive presentation development

Team building

Achievements

Training:

Created and applied numerous new training classes that assisted new employees in job roles.

Created standard operating procedures that outlined specific job roles, responsibilities, and functions

Created on boarding and off boarding procedures that assisted management with retention planning

Human Resources:

Reduced employee turnover by 10 percentage .

Other:

Cleared for US Secret Security Clearance 3/2005

Professional Experience

January 2008 to July 2010

Custom Interiors San Antonio, Tx

Human Resource Manager

Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.

Directed personnel, training and labor relations activities.

Identified staff vacancies and recruited, interviewed and selected applicants.

Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Represented organization at personnel-related hearings and investigations.

Advised managers on organizational policy matters and recommend needed changes.

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Trained, coached and mentored staff to ensure smooth adoption of new program.

Implemented innovative programs to increase employee loyalty and reduce turnover.

Hired and trained 15 members of staff.

December 2000 to November 2007

US Navy Various, Various

Human Resource Manager

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Successfully managed the activities of 10 team members in multiple locations.

Cross-trained and backed up other managers.

Created training manuals targeted at resolving even the most difficult customer issues.

Adhered to all confidentiality requirements at all times.

Facilitated inter-departmental communication to effectively provide customer support.

Provided detailed monthly departmental reports and updates to senior management.

Provided a high level of product and leadership support to representatives and clients.

Fostered an environment which encouraged continual process improvements.

Guided company reconciliation, payroll, annual bonus, pension funds, annual reporting, and management of investments.

Monitored multiple databases to keep track of all company inventory and training

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Negotiated pricing with vendors regarding wholesale billing and marketing procedures, decreasing monthly costs by 15 percentage .

Created commands first employee manual including training and development,

Education and Training

2011 University of Phoenix San Antonio, Texas

Bachelor of Science Human Resource Management

2013 University of Phoenix San Antonio, Texas

MBA Masters Business Administration

Certifications

My ten years experience of combined management and human resource management experience has given me an in-depth understanding of a broad range of human resource fields as well as successful management practices. Through this experience, I have become extremely comfortable with working within a team in a fast paced, highly productive environment.

Community Involvement

Continuously volunteer at the Haven for Hope to feed residents breakfast and lunch.

Highly involved in donating and volunteering for Child Safe San Antonio

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