Lisa Kinner

Email: abow1g@r.postjobfree.com

Address: * ******* *****

City: Elmira

State: NY

Zip: 14904

Country: USA

Phone: 607-***-****

Skill Level: Experienced

Salary Range: 33

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Lisa Kinner

1 Circuit Drive, Elmira, NY 14904

(Cell) 607-***-**** abow1g@r.postjobfree.com

Summary of Qualifications

-Business Development Officer for a local Credit Union.

-Superior customer service skills used to implement a number of company and member requests involving bank accounts, loans and a variety of other services.

-Outstanding teamwork skills used to work with all other staff as well as members on improving the overall experience and maintenance of the Credit Union.

Professional Experience

Business Development Officer, September 2007 - Present

Empower Federal Credit Union, 215 East Church Street, Elmira, NY 14901

Build new business relationships for growing Credit Union clientele by signing Select Employee Groups. Maintain existing business relationships with Select Employee Groups for growing Credit Union clientele. Provide onsite services at Select Employee Groups involving budget analysis, financial fitness, credit counseling, new membership and loan processing. Attend quarterly meetings with our Business Development team at our corporate offices located in Syracuse to continue to implement how to best maintain working relationships with our Select Employee Groups in our individual regions. Attend all Chemung County Chamber of Commerce business functions including Business Before Business, Business After Business and Speed Networking. Active member of various community events as a volunteer and representative of Empower. Provide daily services for members including account opening, account maintenance issues and loan processing. Attend monthly meetings to brainstorm and continue improvement of customer service skills among all employees of the Credit Union.

Activity Specialist, February 2001 - September 2007

Pathway's Inc., 33 Denison Parkway West, Corning, NY 14830

Actively supervised both staff and site while current site supervisor was unavailable. Planned and executed activities for school age children based on social and cognitive development. Provided constant supervision over various large groups of children on playground, field trips, and other areas. Trained and prepared new staff entering the Kids' Adventure Club program. Worked closely with parents to provide a better overall program for their children. Continued training to further develop skills to incorporate into program areas and plans. Used Microsoft PowerPoint and Print Shop to develop visual aids appealing to children and parents. Input of daily written attendance into companies own computer program.

Service Desk Supervisor, September 2006 - October 2007

Jubilee Foods, 2898 Westinghouse Road, Horseheads, NY 14845

Responsible to maintain orderly operation of the front end of the grocery store including cashier breaks, rotation of incoming and outgoing cashiers, and overrides. Counted cashier drawers at the end of each cashiers shift and balanced them down to seventy dollars. Kept accurate records of each cashiers debit card, credit card, coupons, and telecheck slips. Provided direct service to customers daily involving New York State Lottery and Western Union transactions. Assisted with payment of Verizon and NYSEG bills through the telecheck system. Placed in charge of the morning balance of the previous days sales. Responsible for mid-day and evening audits.

Education, Training, and Certifications

Corning Community College, January 2000 - May 2004

Associates Degree in Liberal Arts and Social Sciences

Medallion Stamp Certification, February 2011

Committees Participating On

Chemung County Chamber of Commerce Public Affairs Committee Strong Kids Safe Kids Committee

Computer Skills

Software- Microsoft PowerPoint, Microsoft Office Edition 2010, Microsoft Excel, Microsoft Outlook, Microsoft Access, XP2, Credit Union specific research engine SilverCloud, OnBase Document Retention Program

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