Customer Service Administrative Assistant
Resume:
Tripler Roden
Email: abow13@r.postjobfree.com
Address: **** *. **** ******
City: Austin
State: TX
Zip: 78702
Country: USA
Phone: 817-***-****
Skill Level: Management
Salary Range: 60
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ms. Tripler Roden, BBA, MA
1200 E. 11th Street, Austin, TX 78702
817-***-****, abow13@r.postjobfree.com
Objective:
To maintain a management position where I can utilize technology, innovation and creativity to develop and grow business services that exceed the needs of customers, the community and colleagues.
Education:
Hawai`i Pacific University, Honolulu, HI
Master of Arts in Organizational Change & Development 2008
Bachelor of Science in Business Administration - International Business 2006
Current Professional Experience:
Tarrant County College District
Continuing Education, Northeast Campus
Corporate Services, Opportunity Center
Special Projects Coordinator
Continuing Education Services
Jun `11 - present
Manages the selection of instructional professionals & support staff
Coordinates community event planning & logistics
Schedules instructors, classrooms, class offerings
Works closely with community leaders & workforce representatives
Collaborates on promotional materials for marketing & social media
Reports to the Texas Higher Education Coordinating Board on assigned operation
Jobs and Education for Texans Grant
CNC Machinist Program of the TCC Foundation
Jan `11 - Jun `11
Developed supplemental instruction for high-risk students
Instructed Print Reading, Quality/Process Control & LEAN Management
Recruited & managed engineering internship curriculum development team
Educational Tech. Coordinator
NanoMaterials Design & Commercialization Center
Jan `10 - Jun `11
Recruited diverse students in a statewide and community collaborative
Maintained documents for accounting & auditing
Created a paperless school environment through synced tablets & laptops
Community Training Project Lead - North Central Texas Council of Governments
Aug `10 - January `11
Developed database layout for tracking & state reporting
Utilized web technology for distance access and e-learning
Logistics Technical Training Project Lead - Manufacturing Skills Standard Council
Jan `09 - Jan `10
Managed instructional development team
Obtained unused funding from other grant partners
Technical Training Company Contract - Mouser Electronics/TTI Inc.
Dec `07 - Jan `09
Instructed Basic Electrical Theory & Basic Electrical Components
Assisted instructional leaders & administrators
Language Training Company Contract - Doskocil Manufacturing Company, Inc.
Aug `07 - Dec `07
Extended a 4-month contract into a 14-month contact to train entire facility
Led Continuous Improvement Initiative to curriculum team
Workforce Technical Skills Grant - Miller Brewing Company
Jun `07 - Jul `08
Prepared instructional materials and media
Instructed manufacturing maintenance curriculum to team lead engineers
Past Professional Experience
Marketing Coordinator
Central Park ENT
Jan `07 - May `07
Coordinated promotional development team
Served on open house planning team
International Business Intern (Unpaid)
Surf News Network
Aug `06 - Dec `06
Reporting to CEO; observed the holistic system of an entrepreneurship
Contributed to major brand development campaign
Front Desk Receptionist
24Hour Fitness
May `05 - Oct `05
Operated corporate database systems
Performed administrative support Operations Manager
Barista
Honolulu Coffee Company
May `05 - Aug `05
Demonstrated excellent customer service & made specialty drinks
Maintained organization in a fast-paced cafe environment
Camp Counselor
National Spirit Group
May `03 - Aug `03 & May `04 - Aug `04
Responsible for store inventory at private camps
Led captain`s class emphasizing conflict resolution and leadership
Administrative Assistant
Sanco Marketing, Inc.
Jan `01 - May `03
Performed daily duties to assist and support the company`s Vice President
Developed annual food show display themes
Certifications:
Professional of Organizational Change Management
OSHA Authorized Outreach Trainer
Medic First Aid/CPR/AED Instructor
Technology Skills:
Mac & PC Proficient
Microsoft Office Suite, Outlook & Project
Adobe Professional
AutoCAD 2012
Blackboard, Turnitin, Datatel Colleague
Social Media Sites & Platforms
Extracurricular:
Educational Technology Curriculum Developer for Dell Grant
Social Media Marketing Developer for H & M International Marketing, Inc.
Member of Texas Workforce Commission
Member of Texas Administrators of Continuing Education
TCC Foundation Supporter for the Barros Music Scholarship
TCC Scholarship Contributor for The Supply Chain Scholarship
References Available Upon Request
Contact this candidate