Human Resources Customer Service

From:

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Subject: e-ResumesUSA: Network Administrator

Date: Tue, 5 Nov 2002 11:47:51 -0500

Dear Recruiter:

I am pleased to present for your consideration the following candidate as

part of our e-ResumesUSA distribution service that we offer free of charge

to employment recruiters (see below for more information).

I hope this candidate will help you meet your placement needs.

Sincerely,

James C. Gonyea

Gonyea & Associates, Inc.

RICHARD C. ALMONRODE

4100 Kendra Court

Columbus, Ohio 43220

Home: 614-***-****

Cellular: 614-***-****

**********@*******.***

NETWORK ADMINISTRATOR - WINDOWS NT ADMINISTRATOR

Combining Rare Blend of Business Knowledge, Technology Expertise, and

Communications Talents

Extremely focused and detail-oriented information technology professional

combining diverse background and practical experience in systems

administration, human resources assistance, and military operations

support. Known for discovering and implementing innovative solutions in

mission-critical situations resulting in multiple successful endeavors.

Stellar reputation as 'go-to-guy' and 'out-of-the-box' thinker with

exemplary ability to analyze adverse conditions and offer resolutions

within economic scope and timely margins. Outstanding interpersonal and

communication talents with rare ability to convey highly complex concepts

in understandable terms. Successful history managing projects from

conception, through development, to implementation. Strongly motivated and

committed to professional excellence.

AREAS OF EXPERTISE

* Project Management

* Systems Implementation

* Network Administration

* Hardware Configuration

* Systems Security

* Staff Supervision

* Remote Systems Access

* Productivity Improvement

* Management Information Systems

* Customer Technical Support

* Client/Server Architecture

* Technical Troubleshooting

* Disaster Recovery

* Back-office Systems

* Ethernet Interfaces

* Token Ring Hubs

* Program Implementation

* Project Risk AnalysisCAREER CHRONICLE

May 1999 to PresentCSC - ENERGY SERVICES www.csc.com - Columbus, Ohio

[Internationally recognized provider of information technology services

including front-end consulting and planning to systems integration and

outsourcing. Fiscal year 2001 revenue encompassed $11 billion supported by

66,000 employees worldwide.] (NYSE: CSC)

NT Administrator - Data Center

Placed in multi-functional position executing set-up, configuration, and

troubleshooting of LAN/WAN over TCP/IP networking and Windows NT system

support for over 400 desktop and 30 laptop PCs; accountable for systems

management maintaining uptime of 99.9% 24x7x365. Provide detailed

desktop/server software installation procedures, advise users regarding

general functionality, and support data/network communications engineers

in setup and replacement of routers and switches. Participate as

team-member tasked with development of Windows 2000 Server upgrade

strategy and deployment of Windows 2000 Professional on all desktops.

Currently leading development of website using IIS 5.0 as server.

Initially positioned as help-desk support.

System and Hardware Environment Includes: Sun, HP & Compaq servers running

Unix, Linux & Windows NT Servers; Altra 5.12, DPC Taxation, Lodestar 2.04,

Exceed, ViewStar, Execelergy 4.0, SAP, IFIS Attachmate Extra, Lotus Notes

5.0, PVCS Tracker, Seagate Crystal Reports 7.0, Rational Suite 1.0, Ultra

Edit 7.20a, Vertex 2.0.16, Nortel VPN.

Representative Projects/Achievements:

* Developed entire test plan for IBM desktops and laptops configured with

Windows NT 4.0 and in-house software; subsequent to commencing application

and hardware testing played pivotal role as team-member tasked to roll out

more than 400 desktops and 30 laptops within 30 days.

Led setup of test model for upgrading all desktops, laptops and servers to

Windows 2000 with testing completed within 90 days.

* Scripted various DOS-based boot disks including Norton Gdisk to

completely clean hard drive data regardless of operating system and

network utility disk containing four device drivers used for imaging

computers via Norton Ghost over DHCP LAN.

* Credited with amplifying performance 75% for more than 400 high-volume

network users by providing alternative subnet mask and routers.

* Enhanced staff productivity 30% by modifying network topology and

enabling data retrieval 90% faster.

* Increased PC performance by 40% across entire network by designing and

implementing scripts to clean/backup files for temporary, batch, Oracle,

SQL and user profiles on all units connected to corporate domain.

* Authored several VB Script and batch files utilized in software

deployment and Windows NT server updates.

* Clearly visible in technical implementation of $100 million billing &

development data center used to accommodate servers.

* Participated in acquisition of Enron billing services.

* Addressed physical security concerns by adhering security tags to

laptops, desktops, and printers and advising users in "desk-lock"

functionality resulting in 0 losses due to theft.

1997 to 1999ENRON ENERGY SERVICES - Columbus, Ohio

[Provider of energy services.]

Human Resources Assistant

Positioned as generalist accountable for benefits management of 510

Dublin, Ohio based employees encompassing monthly payroll of $2.5 million;

departments/positions supported included sales associates, commodity

brokers, billing, accounts payable/receivable, information services,

customer service, administrative staff, and staff attorneys. Participated

in all facets of recruiting, interviewing, and hiring; prepared job

descriptions, posted available positions, and wrote applicant

correspondences. Processed new hire orientations for more than 200

employees and input payroll for Human Resources and Training department

staff. Acted as department troubleshooter maintaining HRIS and office

computer systems including Oracle, Business Objects 4.1 and Microsoft

Office 97.

Representative Projects/Achievements:

* Executed base-level SAP implementation including setup of PC hardware,

software, scanners, and network utilized in TCP/IP LAN/WAN environment.

1993 to 1996

FRANKLIN UNIVERSITY www.franklin.edu - Columbus, Ohio

[Independent, not-for-profit, metropolitan institution offering wide array

of courses and degrees.]

Financial Aid Assistant

Updated and maintained financial aid database and generated comprehensive

reports to facilitate daily department activities; originally placed to

process Veterans Administration Financial Aid packages until technical

capabilities realized by supervisory staff. Scheduled appointments for

students and provided insight relative to financial aid features and

benefits. Employed use of modem to synchronize university data with

Federal Government data and correct FAFSA forms in database. Reformatted

and implemented Financial Aid form to assist in streamlining aid process

resulting in 2-week reduction of aid disbursement.

TECHNICAL PROFICIENCIES

Platforms: Microsoft DOS; Windows 3.11, 95, 98, ME, NT Workstation, NT 4.0

Server, 2000 Professional, 2000 Server, 2000 Active Directory; Thin Client

Computing

Programming Languages: VB Script; Java Script

Protocols/Networking: TCP/IP; LAN/WAN; NetBEUI

Office Productivity: Microsoft Office 97/2000 (Excel, Access, Word,

PowerPoint); FrontPage 2000; Visio 2000; Adobe Photoshop 5.0; Acrobat

4.0/5.0; PageMaker 6.5/7.0

Hardware: Computer hardware and printer repair: Dell, Compaq, IBM, HP

desktops/servers and laptops; Cisco & 3Com hubs, routers and switches; HP

DeskJet & LaserJet and Tektronix laser printers

Security/Antivirus: Norton AntiVirus 5.0; Symantec Enterprise Edition

Software: Internet Explorer 5.5/6.0; Netscape 4.7/6.2; PC Anywhere 9.2/10;

Norton Ghost 7.5 Enterprise; Visual Help Desk; Enterprise Administrator

EDUCATION

FRANKLIN UNIVERSITY- Columbus, Ohio

Bachelor of Science - 1997

Business Administration and Human Resources

CERTIFICATION

Computing Technology Industry Association

A+ and Network+ Certified Technician

MILITARY SERVICE

UNITED STATES NAVY - Long Beach, California

Operations Specialist1988 - 1992

Supervised 8 personnel in operation of navigation/radar equipment

Served as air-traffic controller and trusted with Top Secret Clearance

SOURCE ACKNOWLEDGEMENT:

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James C. Gonyea

Gonyea & Associates, Inc.

Phone: 727-***-**** (FL, USA)

Email: ******@******.***

URL: www.iccweb.com

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