Customer Service Sales

Steve Putman

Email: abovzn@r.postjobfree.com

Address:

City: Puyallup

State: WA

Zip: 98375

Country: USA

Phone: 253-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. Inside Sales Representative who meets all deadlines under pressure in fast-paced environments. Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers. Customer Service Associate knowledgeable of the latest trends in the market. Successful at building a strong customer following.

Educational Background:

High School Dipolma from Central Washington University, Ellensburg WA 1/2001 to 9/1997 (Business)

High School Dipolma from Pierce College, Ellensburg WA 1/2001 to 10/2012

Job History / Details:

Summary

Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Inside Sales Representative who meets all deadlines under pressure in fast-paced environments.

Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.

Customer Service Associate knowledgeable of the latest trends in the market. Successful at building a strong customer following.

Highlights

16 years experience on Reynolds and Reynolds

Self-sufficient

Superior communication skills

Positive and friendly

Cheerful and energetic

Approachable

Dedicated team player

Excellent time management

Strategic account development

Expansive personal network and Dedicated team player

Persuasive negotiator

Strategic account development

Established track record of exceptional sales results

Background in Automotive Parts since 1996

Accomplishments

Sustained 15 percentage annual sales growth for 7 consecutive years by introducing innovative sales and marketing techniques.

Spearheaded a remarkable worst-to-first transformation with wholesale at Honda of Fife that continues to thrive from the relationships I have built along the way.

Experience

March 2003 to Current

Honda of Fife Fife, A.

Assistant Parts Manager

Increased profits by developing, initiating, and managing wholesale

Set up new accounts, established customer credit, and set up payment methods.

Produced $75,000 in net sales volume during an average month by going out getting business and building relationships

.

Reduced and controlled expenses by stocking the correct parts with a very low obsolescence.

October 1997 to July 2003

Hinshaw's Honda Auburn, Washington

Parts Represenitive

Shared product knowledge with customers while making personal recommendations.

Built relationships with customers to increase likelihood of repeat business.

Education

1997 Central Washington University Ellensburg, Washington

Associate of Arts Business

Coursework in Business Administration and Management

1994 Pierce College Lakewood, Washington

Associate of Arts General

Awards

Awarded a two year baseball scholarship at Pierce College and named Co-Captain

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