Customer Service Sales
Resume:
Ellen Zawacki
Email: abovyl@r.postjobfree.com
Address: **** ****** **.***.*
City: Liberty Township
State: OH
Zip: 45044
Country: USA
Phone: 859-***-****
Skill Level: Experienced
Salary Range: 100
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ellen E. Zawacki
6624 Clover Lane Apt. C Liberty Township, OH 45044 cell: 859-***-**** email: abovyl@r.postjobfree.com
PROFILE Self-motivated sales professional with 12 years of proven experience Sales management experience cultivating new hires into an integral part of the team Top performer with a strong background in intangible sales Respected for the ability to get to the decision maker and close the sale Entrepreneurial thinker who works well independently or as part of a team
WORK EXPERIENCE
Senior Product Specialist/Consultant,Schaeffers Investment Research, Inc., Cincinnati OH (1/07 to 8/12) Top 3 in sales in 2008 and 2009 Awarded monetary bonus in recognition of contribution to direct marketing emails in 2012 Generated over 2.1 mil in revenue for the company
Fielded and converted media and internet leads into paid subscribers. Educated subscribers on stock and option trading, fielded questions, provided support, and grew accounts using Schaeffers products and services. Managed all aspects of sales process, customer service, and client related activity. Managed book of business of 2,000 + subscribers. Mentored new hires as they were hired by Schaeffers.
Loan Officer, Home 123 (sister company of New Century), Cincinnati, OH (9/06 1/07) Originated loans for a sub-prime/non-conforming lender. Contacted warm leads provided by the company via telephone, as well as generated my own referral sources. Customized and approved loan programs to fit each clients specific needs, wants, and qualifications and acted as point of contact/liaison between client, underwriting department and title companies to see loan through to its completion.
Loan Officer, Wilmington Finance (Part of AIG), Cincinnati, OH (4/06 - 9/06) Lead sales training courses for 25+loan officers Worked in conjunction with management to develop strategies for overcoming objectives and effective closing techniques
Originated loans for a sub-prime/non-conforming lender. Contacted warm leads provided by the company via telephone, as well as generated my own referral sources. Customized and approved loan programs to fit each clients specific needs, wants, and qualifications and acted as point of contact/liaison between client, underwriting department and title companies to see loan through to its completion.
Loan Officer, Fidelity Mortgage, Cincinnati, OH (8/04 - 2/06) Performed to a high level: made company-wide Eagle Award List for January 2006, placing 10th out of 500+ loan officers in 12 offices around the country. Won a trip to Las Vegas in 11/05 for a production-based contest. Awarded Loan Officer of the Month for the Cincinnati branch for 3 months between 2/05 and 2/06.
Originated loans for a sub-prime/non-conforming lender. Contacted warm leads provided by the company via telephone, as well as generated my own referral sources. Customized and approved loan programs to fit each clients specific needs, wants, and qualifications and acted as point of contact/liaison between client, underwriting department and title companies to see loan through to its completion.
Admissions Rep.,Antonelli College, Cincinnati, OH (9/02 - 1/04) Cultivated leads into active student body. Conducted tours and educated perspective students on available programs (and resulting careers) offered by the school. Participated in school orientations and open houses. Represented college at local college fairs. Met or exceeded all quarterly goals.
Director of Admissions/Admissions Rep.,Academy of Court Reporting, Columbus/Cincinnati, OH (3/01 - 8/02) Promoted to Director of Admissions after 3 months of employment. Due to success at Columbus branch, moved to Cincinnati to help get new office off the ground.
Enrolling Director of Admissions actively managed admissions team while continuing to enroll students on a regular basis. Hired, fired, and trained admissions staff. Organized and hosted regular open houses and orientation events. Converted leans into informational interviews. Oversaw incoming students through entire enrollment process, from initial lead call through start of first quarter. Generated weekly and quarterly reports on ongoing basis. Met or exceeded all quarterly goals (personal and team).
BUSINESS SKILLS
Experience: Supervisory/Management. Sales face to face and via telephone. Customer service. Training. Budget management. Problem solving. Paralegal.
Qualities/Personality Traits: Goal-oriented. Deadline-driven. Detail oriented. Multi-tasker. Analytical. Legally minded. Excellent verbal and written communication skills.
EDUCATION
The Oho State University, Columbus, OH
Bachelor of Arts, Communication, 12/98
Focus on Organizational and Inter-personal Communications
Kelsey-Jenney College, San Diego, CA
Associate of Science, Paralegal Studies, 2/94
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