Customer Service Care
Resume:
Barbara Gong
Email: abovuo@r.postjobfree.com
Address: *** *. ***** **.
City: Anaheim
State: CA
Zip: 92805
Country: USA
Phone: 562-***-****
Skill Level: Experienced
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
[BG]
Barbara Gong
319 N. Olive Streeta Anaheim, CA 92805
Cel: 562-***-**** a Home: 714-***-**** a E-Mail: abovuo@r.postjobfree.com
Objective
Seeking an RN position that will allow for professional development, individual growth and an
opportuity to put into practice the skills that have been acquired through the educational and professional
experience.
Profile
a Relate well to people from various cultural and socio-economic backgrounds.
a Strong ability to acquire new skill sets.
a Possess a thorough knowledge of patient care and its unique requirements.
a Resourceful in completing projects and multi-tasking.
a Dedicated to patients and their individual needs.
Experience
05/2011- Present 81 Home Health Service Agency
a Evaluated patients for start of care, recertification and discharge processes.
a Established measurable, patient-centered goals for individual cases.
a Provided treatment for wound care, PICC care and IV insertion.
a Educated individual patients in the steps required for a successful home care situation.
a Acted as patient advocate; assessed the changing condition of the patient and made
necessary recommendations to their primary physician.
05/2011-08/2011 Rio Hondo College RN Transitional Program
Cooperative Work Experience at Methodist Hospital, Orthopedic/Med-surg
a Worked under the supervision of RN preceptor.
a Provided total care to 5 patients.
a Performed admitting and discharging duties.
a Responsible for IV injections, Sub-Q, wound care and other patient care needs.
03/2011 - 06/2011 AHMC Anaheim Regional Medical Center, Anaheim, CA
a Volunteered in CCC, CVU/CVOU Department.
01/2011 - 04/2012 Well & Fit Adult Day Health Care, Diamond Bar, CA
a Responsible for care of more than 100 patients.
a Built nursing care plans.
a Developed and presented individual treatment plans.
a Provided interventions that included medications, Sub-Q, IM and G-tube feeding.
a Collaborated with physicians in patient care.
a Assisted aides in providing ADLs.
a Performed admission and discharge duties.
a Created a system of task delegation and communication between nurses.
04/2007 - 01/2008 Dr.Dahlin, DDDS, Long Beach, CA
a Scheduled, coordinated and delivered patient care.
a Developed and presented individual treatment plans.
a Provided client education for improved care situations.
a Assisted in the completion of both front and back office duties.
02/2006 - 04/2007 Oral and Maxillofacial Surgery and Implat Center, Yorba Linda, CA
a Medicated clients with doctor indicated antibiotics.
a Assisted with local and general anesthesia.
a Prepared surgical instruments for procedures.
a Provided post op monitoring and care.
a Educated clients in their personal care and treatment options.
04/1991 - 01/2002 Dr.Liu, DDS, Norwalk, CA
a Provided chairside assistance.
a Responsible for patient education.
a Recorded medical and dental histories for patient profiles.
a Performed necessary activities to obtain patients' vital signs as per doctor's orders.
Education
04/2012 - Present University of Phoenix, Arizona
Currently completing course work to receive Bachelor's of Science Degree in Nursing.
01/2008 - 12/2009 Cerritos College, Norwalk, CA
Associate of Arts in Nursing ; Graduated with Honors
Certificates
1/2012-01/2014 ACLS and BLS (AHA)
06/2009 IV therapy and blood withdrawal (Medical Advancement Center)
Pharmacology update/fluid and electrolytes
05/2011 - 08/2011 RN Transitional Program in Rio Hondo College
Additional Skills/Abilities
a Fluent in English and Chinese.
a Trained in all areas of office management.
a Strong background in customer service.
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