Manager Customer Service

Jason Nichols

Email: abovtr@r.postjobfree.com

Address: *** *** **** **.

City: Dawsonville

State: GA

Zip: 30534

Country: USA

Phone: 706-***-****

Skill Level: Entry

Salary Range: 40

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jason M. Nichols

198 Red Hawk Drive Cell: 727-***-****

Dawsonville, GA 30534 E-mail: abovtr@r.postjobfree.com

Objective

To obtain a Criminal Justice Career within a private sector that will offer growth and professional challenges.

Experience

June 2012 a current Asset Protection Associates Alpharetta, GA

Security Officer

a Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

a Answer alarms and investigate disturbances.

a Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

a Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

a Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

a Circulate among visitors, patrons, and employees to preserve order and protect property.

April 2010 a current North GA Tech. College Clarkesville, GA

Full Time Student - (Graduation August 10, 2012)

August 2007 a April 2009 Northwest Exterminating Buford, GA

Registered Termite and Pest Control Service Technician

a Communicate with office personnel, sales team members, fellow technicians, and management to ensure top quality customer service.

a Apply appropriate chemical solutions, agreena solutions or other pesticides to rid premises of pests. Cross-trained in all facets of the industry for termites (Boracare, retreats, liquid pre-treats, liquid jobs, Sentricon), mosquito, and pest control (inside and outside service).

a Educate customers and prospects on all Northwest services.

a Safely operate company equipment, including company vehicle.

January 2007 a August 2007 Hollywood Video Oakwood, GA

Store Manager

a Direct supervision, motivation, and leadership to assigned store personnel and management control over all operational and service functions of the assigned store.

October 2006 a December 2006 UPS (United Parcel Service) Gainesville, GA

aSeasonala Package Delivery Driver

a Responsible for the daily delivery and pick-up of packages throughout the Christmas holiday.

June 2006 a October 2006 Movie Gallery Dahlonega, GA

Store Manager

a Direct supervision to assigned store personnel and management control over all operational and service functions of the assigned store.

1998-April 2006 ADT Home Health Security Services Palm Harbor, FL

Medical Alarm Installer

a Service and installation coordinator for the state of Georgia, which includes: installation, routine maintenance, service calls and disconnects of medical alarms and daily maintenance of company vehicle, tools and equipment.

Medical Alarm Dispatcher

a Responsible for responding to medical alarms that were activated by elderly clientele in an urgent manner. Process included: contacting client via telephone or through voice response unit to identify if the medical alarm was an actual medical emergency or false alarm. Once medical emergency was found to be valid the appropriate party was then contacted whether it is a family member, the local EMS or police department.

1997-1998 GTE Americast Cable Services Clearwater, FL

Television Cable Installer

1995 a 1997 Pharmacy Factors Largo, FL

Pharmacy Assistant & Pharmacy Compounding Technician

1992 a 1995 AMC (American Multi Cinema) St. Petersburg, FL

Booth/Usher Supervisor

Education

2010 a 2012 North Georgia Technical College Clarkesville, GA

a Associates Degree in Criminal Justice

1989 a 1993 Seminole High School Seminole, FL

a Diploma

Miscellaneous Education

a Cable Installation and Pole Climbing School

a NCTI (National Cable Technical Installation) cable installer course and related labs

a Ethics and customer compassion training courses

a State of Georgia Pest Control Registration Certification (credit hours current for registration renewal due 5/30/09)

a Unarmed Security Certification

Skills

a Superb communication skills both verbally and in written correspondences.

a Computer proficient.

a Internship with private investigation company (NTA Investigations).

a Self-motivated with excellent problem solving skills.

References available upon request.

Jason M. Nichols

198 Red Hawk Drive

Dawsonville, GA 30534

Cell: 727-***-****

To Whom It May Concern:

I am submitting this letter in hopes of securing a career with American Girl for the Loss Prevention Supervisor position posted on craigslist.com. I know that my knowledge in criminal justice, especially in loss prevention, would be an asset to American Girlas Loss Prevention Department and that I would make a positive contribution to the team.

I am attaching my resume, application, personal references and a brief summary of the skills and qualifications that I would bring if hired;

a I am currently enrolled in the Criminal Justice Associates Degree Program at North Georgia Technical College graduating on August 10, 2012. I specifically enrolled in the Criminal Justice Program so that upon graduation I could obtain a career in a private sector of criminal justice preferably in a loss prevention setting.

a I am currently in an internship program with NTA Investigations where I have been certified as an unarmed security officer. I am currently working part-time with Assets Protection Associates (APA) where I have had the opportunity to work security posts at Jimmy Choo, Bottega Veneta, both at Phipps Plaza, and security details at Perimeter Center West (REI Shopping Center)

a I believe I possess excellent decision making skills under stressful situations, strong managerial and loss management experience which I obtained during my employment with Movie Gallery and Hollywood Video as the General Store Manager.

I am confident that between my criminal justice education, internship, security officer certification and employment as well as my managerial and loss prevention experience I would be able to successfully fulfill this position.

I would appreciate the opportunity to meet with you and to further discuss my candidacy and how I can be an asset to your company and loss prevention team. I can be reached on my cell at 727-***-**** or by emailing me at abovtr@r.postjobfree.com .

Thank you for your time and consideration.

Respectfully Yours,

Jason M. Nichols

Enc: resume and application

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