Manager Project

Pamela Carey

Email: *********@********.***

Address: **** **** *****

City: Burlingame

State: CA

Zip: 94010

Country: USA

Phone: 650-***-****

Skill Level: Management

Salary Range: 80

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

PAMELA L. CAREY T: 650-***-**** M: 650-***-****

2350 Hale Drive Burlingame, CA 94010

Email: *********@********.***

LEADER OF PROJECTS, TECHNOLOGY DEVELOPMENT AND OPERATIONS: IN SEARCH OF MANAGING IT DEVELOPMENT, PROGRAM MANAGEMENT OR OPERATIONS

High-energy, ROI-focused technology leader who approaches IT from a business mindset to drive critical initiatives aligned with business objectives. Expert at reengineering business process solutions to optimize operations and maximize profitability. Motivational leader able to create true team culture and lead by example to achieve remarkable results. Keen understanding of interrelationships between people, processes, and operations in complex business environments. Enhance customer experience and business growth through expertise in:

Core Qualifications

* Business Process Reengineering /KPIs * Cloud Computing /SaaS/Social Media

* Financial Performance Optimization /ROI * Integrating Technology & Business Solutions

* Leveraging Customer Experience /CRM * Maximizing Vendor Relations /Negotiations

* Strategic Planning /Tactical Execution * Team Recruitment /Development /Deployment

Executive Performance

Furious Integrate Training Systems, Inc. (FITS), Los Altos, CA 2010 -2012

Founded in 2004, FITS, Inc licenses social media, consumer, small business and enterprise support to realize a solution to the world`s most costly and preventable waste: behaviors incompatible with sustained success in any venture or goal. FITS provides evidence-based standards and solutions for healthcare consumers, non-profit, industry and government, and pushes evidence-base behavior modification cloud computing standards into the public domain.

General Manager of IT Operations (2010-2012)

* Tracked all company initiatives and created Initiative Operating Orders for each project.

* Responsible for managing all company projects and summarizing status for the CEO and President.

* Provided direction to engineers on features and functions of FITS Cloud Computing HR tool.

* Managed Financial Operations for FIT`s Beijing, China office.

* Interviewed and provided input on hiring decisions for the company CFO, CTO and Business Development Chief.

Gap Inc., San Francisco, CA 1991-2009

One of the world's largest specialty retailers operating five of the most recognized brands-Gap, Banana Republic, Old Navy, Piperlime and Athleta, with 3,100+ stores and fiscal 2008 revenue of $14.5 billion.

Executive Information Officer, Outlet Division (2006-2009)

Recruited 12-member team and launched division`s new IT group to manage all technology and business processes for $1 billion, 350-store Outlet Division.

* $6.3 million annual savings achieved through reductions in staffing, operational costs, and complex financial reporting process.

* Negotiated resolution to unapproved changes in IBM vendor contract that saved $2 million.

* Directed 97-member cross-functional team managing the implementation of Oracle`s Retail Suite, a $27 million investment.

* Increased customers reached and marketing campaign deliverables by more than 47% by implementing IBM / Gap-developed one-of-a-kind CRM system.

* Saved $1.7 million by designing and managing the implementation of proprietary promotion pricing application.

* Reduced manufacturing cost 23%+ by implementing Ariba, an online Spend Management solution never before used at Gap Inc.

PAMELA L. CAREY Page 2 of 2

Director, Sr. Director, San Bruno, CA (1991-2006)

Provided vision and leadership for 153-member staff of FTE and contractors by managing the project, development, deployment, monitoring, maintenance, and support of merchandising and supply chain software corporate-wide.

* $1.3 million annual reduction in operating cost realized by restructuring data reporting process.

* Implemented first merchandising enterprise data warehouse that streamlined business analysis, retired 1,000+ Excel spreadsheets, and reduced headcount by four.

* Trained six senior staff members on capital / baseline budget management and when to insource and outsource projects.

Coopers & Lybrand, San Francisco, CA 1989-1991

Formed by merger in 1957, then merged again in 1990, changed name in 1992, and merged in 1998 with Price Waterhouse to form PricewaterhouseCoopers LLC, a global professional services firm and the largest of the Big Four auditing firms.

Sr. Associate, IT Division

Defined business cases, assembled project teams, and implemented business process reengineering initiatives for Pacific Bell, Chevron, and Kaiser.

* Recognized for delivering projects with some of the highest ROIs as the designated model consultant who wrote excellent business cases in partnership with clients.

* Assigned customer relationship manager for 75% of clients due to excellent customer relationship skills and on-time service delivery.

* Improved estimating of project deliverables by training junior consultants on process reengineering methodology and project management.

United States Foreign Service, US Department of Diplomatic Security 1985-1989

A Technology Division of the United States Foreign Service - serving US Embassies and Consulates all over the world.

Special Agent, Information Technology Security

Oversaw daily operations of Embassy and Consulate computer operations, ensuring integrity of Top Secret and Limited Official Use information around the world.

* Implemented the first Limited Official Use mainframe in Embassies and Consultant around the world, including Germany, Columbia, Egypt and Saudi Arabia.

* Wrote the training materials for all Foreign Service personnel who used this system.

* Trained all US Embassy and Consulate personnel on the Foreign Service system, policies and procedures for managing secure data.

Required Skills:

Gather hiring requirements and implement sourcing strategies

Use research, sourcing skills and tools to identify candidates for openings

Qualify resumes and candidates

Build and extend candidate offers

Gather, track and update information using strong organizational skills and attention to detail

Use internal tools to store information

10+ years recruiting for high tech industry preferred

EDUCATION / CAREER DEVELOPMENT / CERTIFICATIONS / AFFILIATION

B.A. Summa Cum Laude, Social Work, MANSFIELD UNIVERSITY, Mansfield, PA

Executive Leadership Training, GAP INC. LEADERSHIP PIPELINE, San Francisco, CA

Waterfall, Agile and Scrum Development Methodologies

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