Sales Customer Service

Alexis Rengel

Email: ********@*********.***

Address:

City: Savannah

State: GA

Zip: 31406

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.

Educational Background:

High School Dipolma from University of Puerto Rico, San Juan PR 1/2001 to 6/2003 (Marketing)

Job History / Details:

Executive Summary

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.

Core Qualifications

Background in Management

Staff training/development

Consistently meet goals

PC Competent

Event Management and Promotion

Profit and Loss

Organizational Skills

Employee Scheduling

Purchasing

ServSafe Certified

Fully Bilingual

Professional Experience

June 2011 to 9/29/2012 12:00:00 AM

AT&T Mobility Savannah, GA

Retail Sales Consultant

Built relationships with customers and the community to promote long-term business growth.

Identified prospective customers using lead generating methods and performing cold calls.

Consistently hit and exceeded sales goals.

Received company Employee Performance Award after maintaining record sales achievement during two consecutive quarters.

February 2008 to March 2011

Sonic Drive-In Savannah, GA

Managing Partner

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Developed and maintained exceptional customer service standards.

Actively participated in ongoing customer service programs to build sales and rapport in the community.

Optimized profits by controlling food, beverage and labor costs on a daily basis.

Oversaw front of house and back of the house personnel to maintain adequate staffing and minimize overtime.

Reduced labor costs while maintaining excellent service and profit levels.

July 2005 to January 2008

Royal Caribbean Carolina, PR

Sales Manager

Supervised a sales force of 18 sales associates.

Hired and trained multiple sales representatives over a three year period.

Developed a comprehensive training program for new sales associates.

Negotiated and closed time-share contracts with qualified clients.

Wrote sales slips and sales contracts.

Planned and directed staff training and performance evaluations.

Generated monthly and annual sales reports.

Exceeded annual sales target by 23 percentage .

October 2003 to July 2005

Burger King Savannah, GA

General Manager

Consistently stayed under monthly controllable expense budget.

Hired and trained staff of 20 employees.

Ensured minimal product shrink and coordinated secondary usage of product

Drove food costs down by effectively improving inventory procedures and reducing spoilage levels.

Managed food and produce receiving process with 100 percentage accuracy.

Education

2003 University of Puerto Rico San Juan, PR

BBA Marketing

Coursework in: Marketing, Accounting, Cost Control, Sustainable Purchasing

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