High School Customer Service

James Gunderson

Email: ********@***************.***

Address:

City: Williston

State: ND

Zip: 58801

Country: USA

Phone: 701-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a results-driven Customer Services Representative with proven ability to establish rapport with clients. I have over three years retail experience in a fast-paced environment. I have worked with Verizon and AT&T customers for the last two years at the local Walmart.

Educational Background:

High School Dipolma from Williston High School, Williston ND 1/2001 to 5/1997 (none)

Job History / Details:

Career Overview

I am a results-driven Customer Services Representative with proven ability to establish rapport with clients. I have over three years retail experience in a fast-paced environment. I have worked with Verizon and AT&T customers for the last two years at the local Walmart.

Core Strengths

Inventory control

Top sales performer

Telephone inquiries

Invoice processing

Problem solver

Courteous demeanor

Energetic work attitude

Customer service expert

Opening/closing procedures

Telecommunication skills

Adaptability

Conflict resolution

Creative problem solver

Excellent communication skills

Active listening skills

Quick learner

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

October 2008 to Current

Walmart Williston, ND

Wireless Sales Associate

Routinely answered customer questions regarding merchandise and pricing.

I have worked as a team member performing cashier duties, product assistance and cleaning.

Educational Background

1997 Williston High School Williston, North Dakota

High School Diploma

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