Quality Assurance Insurance

Amy Beardslee

Email: *********@********.***

Address: **** ** ***** ******

City: Portland

State: OR

Zip: 97222

Country: USA

Phone: 503-***-****

Skill Level: Experienced

Salary Range: 68

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

AMY L BEARDSLEE

5698 SE Lloyd Street, Milwaukie, OR 97222 * Tel: 503-***-**** * Cell: 503-***-**** * ***********@*****.***

WORK HISTORY

Business System Analyst

Standard Insurance Portland, OR 97204

Feb 2000 to Present

Perform strategic and tactical analysis, design, quality assurance, implementation, documentation, training, system administration, and technical and application support for quarter end activities over the last ten years. Experience in writing business requirements, testing, and implanting Department of Labor (DOL) and IRS regulations that have impact in retirement plans applications and processes. Build test cases, write test script, and manage user acceptation testing using Application lifecycle management (ALM) to track bugs, issues and enhancements to prioritize for IT and our IBM IT partners. Manage vender's relationship by providing concise requirements, walk through of documentation and support during and after implementation. Proved tier one support to administration, sales, and IT. Analyze an enhancement request and system maintenance issue that matches to our business financial and strategy goals.

Maintain statement vendor relationship and support during implementation of DOL fee regulation, on-line statement and paperless option to third quarter 2012 statements; Build relationships between business administration, IT, and IBM IT partners; Write detailed requirements most recently for the statement project and upgrade to web applications; Provide support to outside vendors, internal programmers, and IBM IT partners; Support quarter end process; Write and maintained sequel scripts for reporting and user request; System administration & support numerous applications; including off hour testing for projects and upgrades to application; Manage system and user acceptance testing on projects; Integrate Department of Labor, IRS and Serbanes-Oxley regulation into systems, process, and quarterly audits

Defined Contribution Analyst

Standard Insurance Portland, OR 97204

Nov 1997 to Feb 2000

Researched and responded to questions regarding various aspects of day-to-day plan administration. Perform compliance testing, prepare IRS 5500 forms, and other annual actives in retirement plans; User accepting testing and user expert; Provide backup to processor for vacations and heavy workloads. Answer plan administer plan and participant questions; Review contribution, distribution, loans, billing, and other finance reports; Create user documentation and roll out for new contribution posting application

Omni Processor

Standard Insurance Portland, OR 97204

Apr 1996 to Nov 1997

Process contributions, distributions, loans, payroll reports, participant statements, and financial activity reports. Create loan, confirmation, and client reports. Document processor process and train new processors; Provide training to other processors and team members on Omni (record keeping system); Prioritize variety tasks beyond expectations

EDUCATION

Warner Pacific College

Bachelor Science in Human Development Portland, OR 97215

Feb 2006 to Dec 2008

SOFTWARE/SYSTEM SKILLS

Microsoft Office Word, Excel, Access, Visio, SharePoint, PowerPoint and Internet Explorer

SQL Navigator, Toad, Remedy Infra, Dialog, JCL, and Application lifecycle management

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