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****.*******@*****.***
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Jill J Boyette
N/A Johnston
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*********@*****.***
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2419 Danbury St. Charlotte NC 28211
Month/Year Hired Month/Year Left Total Years with Company
Dec 1997 Jun 2002 4.5
Office Division Title
Charlotte NC Consulting Manager
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United States
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Jill J Boyette.doc
Summary 10 years of process improvement and consulting experience in various industries.
Extensive experience in project and change management involving information systems and
process improvement in supply chain and financial functional areas.
Experienced in financial analysis, business case development and process design.
Excellent communication, facilitation and presentation skills.
Ability to adapt quickly to new industries and functional areas.
Professional Experience
20022007Coca-Cola Bottling Co. Consolidated (CCBCC) Charlotte, NC Director
of
Operations Swift Water Logistics (
SWL) October 2006 to November 2007 Member of
leadership team for a newly formed wholly-owned subsidiary of Coca-Cola Bottling Co.
Consolidated. Swift Water Logistics is a supply chain redesign company specializing in
process improvement in the Food and Beverage industry. Responsible for all operations
functions of the organization; including financial, inventory and resource management.
Developed processes and tools to support a start-up business including financial metrics,
inventory forecast and resource allocation.
Designed and maintained profitability and cost absorption models to guide the team with
proposal development, engagement profitability and financial risk mitigation.
Assisted in methodology development, proposal creation and sales opportunities.
Created and managed annual budget, monthly and quarterly financial reports.
Managed all procure to pay functions. Director, Process Management Supply Chain
Integration
March 2003 to December 2006 Member of leadership team for an internal
consulting / process improvement team for Coca-Cola Bottling Co. Consolidated. Provided
leadership, guidance and conflict resolution to various project managers. Continued to
participate directly in projects, as needed. Participated as the change management /
communication lead on a large cross-functional team that implemented a new distribution
method to 12 CCBCC locations during 2006.
Supported a team of project managers in the execution of various projects; including a
multi-year warehouse automation initiative, syrup blending system upgrade, a maintenance
parts reduction initiative and capital expenditures workflow approval system.
Developed several business cases with detailed benefits, executive summary and ROI
financial justification; including a multi-facility yard management system, demand and
supply planning system upgrade and warehouse management equipment justification.
Created a process for supply chain capital budget management; including the creation of
standard operating procedures and supporting documents for the annual budgeting process
and a model to track expenditures. Trained all users in new processes and SAP functions.
Project Manager Supply Chain Integration June 2002 to March 2003 Member of internal
consulting / process improvement team for Coca-Cola Bottling Co. Consolidated. Utilized
standard project management methodology to successfully implement projects through design,
development, testing and implementation. Transportation Management System Implementation -
managed the implementation of Manugistics (now JDA) Transport module to enhance supply
chain capabilities through optimized transportation planning and automation of freight
payment process.
Resulted in increased truck utilization and greater visibility to all movements within
the supply chain allowing transportation managers to capitalize on reverse logistics and
potential revenue generation opportunities.
eCommerce Suite Implementation - Managed the initial wave of supplier conversions.
Resulted in increased compliance through easy access to preferred suppliers and
negotiated contracts and a lower cost to serve due to reduced transactional paperwork.
Provided a disciplined approach to guide the procurement and accounts payable departments
through future conversions. 1997 to 2002Arthur Andersen Business Consulting Charlotte, NC
Operations Management
2000 to 2002 Member of Operations leadership team for global
professional services firm, supporting a regional practice of 1000+ consulting
professionals generating over $190 million in net fees annually. Concurrently managed
several operations support functions. Training Director for regional consulting practice
(
2001 to 2002)
Managed a team of training coordinators in the execution of training and development
processes, initiatives and large-scale learning events with a $7.1 million budget.
Advised practice leadership in aligning plans with firm-wide and regional business
strategies, as well as industry and market trends.
Recommended creative solutions to training delivery in an effort to reduce costs.
Deployment Manager for global consulting methodology (2001 2002)
Led effort to adopt newest version of global consulting methodology.
Addressed needs of the practice through various communication channels; including team
and level specific messages, hands-on activity-based training, one-on-one engagement team
coaching, recurring communications and self-study learning options.
Coordinated deployment efforts of a team of five methodology coaches. Team recognized for
one of the highest adoption rates in the firm within the first six months of the program.
Developed and delivered methodology workshops, concentrating on project management
discipline, proper project planning and estimating techniques and the importance of risk
mitigation. Quality Manager for regional consulting practice (20002002)
Designed new function supporting regional Quality Assurance managing partner.
Monitored and maintained list of critical engagements. Alerted regional leadership of
risk issues due to quality deficiencies and financial exposure.
Participated in a global initiative to develop an enhanced QA review process and design
of new issues identification tool for use by engagement partners.
Led team of Knowledge Managers to leverage the collective knowledge of the organization
and disseminate best practices. IT and Business Management Consulting Dec. 1997 to 2000Senior Consultant for global professional services firm. Served various clients in IT and
business process design related engagements. IT Strategy and Planning
Participated on team that produced tactical enterprise-wide IT plan for leading textile
manufacturer. Plan included current state future state cost analysis, platform
rationalization and the development of a sustainable IT planning process.
Facilitated numerous business-unit workshops through issues identification, requirements
definition and solution scenarios.
Analyzed and identified gaps in current portfolio of technology skills and review
process.
Proposed new review criterion to address professional development competencies, such as
project management, communications and mentoring skills. IT Strategy and Organizational
Assessment
Conducted information systems strategy assessment for large NC law firm.
Led effort to prioritize current portfolio of initiatives and develop contingency plans.
Introduced organizational structure changes to significantly impact the effectiveness of
the firm s Information Systems Department. Systems Implementation
Participated in the implementation of avionics ERP software system for $200 million
aviation maintenance and overhaul operation.
Facilitated discussions with management and key members of user community to determine
and document business requirements.
Created functional diagrams for as-is and to-be processes as input for system design and
training documentation.
Conducted system testing and facilitated user interaction testing for financial
functions. Year 2000 Assessment and Risk Mitigation
Managed the assessment and risk mitigation efforts for various clients including a
regional meat packaging company, a national automotive parts retailer and a large legal
firm.
Education 1997 Florida State University Tallahassee, FL BS in Information Systems
Management Summa Cum Laude 1994 Florida State University Tallahassee, FL BS in Finance,
minor in Communication Studies
Jill J. Boyette
jill.boyette@gmail.com2419 Danbury Street
Charlotte, NC 28211 H 704-***-****
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