Quality Human Resources

Karen Call

Email: *********@********.***

Address: *** ********** ****

City: Greenfield

State: IN

Zip: 46140

Country: USA

Phone: 413-***-****

Skill Level: Management

Salary Range: 59

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

KAREN CALL

218 Longfellow Lane

Greenfield, IN 46140

Cell: 413-***-****

Email: *********@********.***

PRODUCTION SUPERVISION

High energy, resourceful, and conscientious professional with over 5 years experience in Production Supervision in manufacturing environment. Driven to constantly find new ways to improve processes, document procedures and train others. Successfully built teams focused on Safety, Quality, and Efficiency.

Areas of Expertise:

Continuous Improvement

SOP, Work Instructions and Training

Production Scheduling

Lean Principle Implementation

ISO adherence

Machine/Line Setup

Kaizen

Safety Policies

Company Goal Focus

REPRESENTATIVE ACCOMPLISHMENTS

Safety: Led safety committee and implemented several continuous improvements that reduced annual recordable injuries from 18 in 2008 to 2 in 2011, 0 in 2012 saving $164K annually.

Quality: Lowered scrap rate from 3% to 0.5% by implementing continuous improvements and standardization of procedures saving $125K annually.

Efficiency: Initiated packaging project which eliminated second handling of product, ensured on-time delivery, reduced floor space requirements and saved $6K annually.

On-Time Shipments: Implemented continuous improvement principles in all processes resulting in on-time shipments from 85% in 2007 to 99% in 2012.

PROFESSIONAL EXPERIENCE

Pelican (formally Hardigg), Greenfield, IN 2004 2012 Rotational Molding Machine facility producing rugged, reusable, airtight plastic shipping cases for Military use.

PRODUCTION SUPERVISOR (2007 2012)

Key resource in the successful start up of the Indiana facility using Lean principles, standardization of processes and implementing best practices while maintaining focus on Safety and Quality.

* Promoted from First Shift Team Leader to Production Supervisor and relocated from South Deerfield, MA to Greenfield, Indiana.

* Selected to serve as Ambassador for merger of Pelican and Hardigg traveling to California and Massachusetts locations.

* Completed ISO training and audits. Served on steering committee to achieve ISO 9001-2008 certification for the plant.

* Assisted in Production Planning, Shipping, Inventory, Quality and Human Resources.

* Developed SOPs, WIs, and safety policies.

* Supported Quality department by creating forms, documenting daily quality checks and training associates on all three shifts on compliance to quality standards.

FIRST SHIFT TEAM LEADER, South Deerfield, MA (2005 2007)

Led team of Associates to meet daily production and quality goals.

* Selected to travel to Indiana to work on Kaizen project and facility setup/training.

* Chosen to travel to Florida to customer location to resolve incorrect stenciling issue with shipment of over 100 cases. Removed and re-stenciled all cases to meet customer on-time shipment requirements.

ASSEMBLER, South Deerfield, MA (2004 - 2005)

Hired to work on Kaizen project to setup new machine and assembly cell implementing Lean manufacturing, 1-piece-flow and 5S Principles. Set up Kanban system and worked with vendors to order supplies for the cell.

Franklin Medical Center, Greenfield, MA 1988 - 2004

DIALYSIS CHIEF TECHNICIAN Hired as first Dialysis Patient care technician (PCT) in state of Massachusetts.

* Started as Stock person maintaining inventory and buying supplies.

* Disinfected, maintained and repaired machines and provided Facility maintenance.

* Learned all aspects of operation and was promoted to PCT providing quality patient care and administering dialysis treatments.

TRAINING CERTIFICATIONS

ISO Auditor Class Certificate

Supervision courses, sponsored by Pelican/Hardigg

Computer Training, Word, Excel, PowerPoint, office

CPR/AED certified

BAT certified

SAP

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