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Customer Service Management

Location:
Dallas, TX
Posted:
September 27, 2012

Contact this candidate

Resume:

Email address

****@*****.***

First Name Middle Last Name Suffix Maiden Name

David M. Chmielowiec

N/A

Work Phone & Ext Toll Free Phone Fax Phone Home Phone

972-***-****

Cell Phone Pager Personal Web Site Address

Secondary E-mail

Address City, State

Zip

4311 Cobblers Ln.

Dallas TX 75287-6730

Month/Year Hired Month/Year Left Total Years with Company

Jun 1982 Select 1984 2+

Office Division Title

Dallas Consulting Senior

Country Other Employment Details

(Previous positions, duties, or fun info)

United States

Company Name Position

CarpeDatum, Inc. Exec Director - Southwest Region

Company Web Site

http://

Company Size (employees) Est. Company Revenue Industry

Select One Select One Computer Software

Do you hold any professional certifications

(Separate with commas)

CPA

Other Current Employment Details

(Description of Position)

Business Intelligence ("BI") /Business Performance Management ("BPM")

Birthday Marital Status Spouse's Name Anniversary

Nov 1 Married Judi

Children's Names & Ages

c Copyright Andersen Alumni Association 2012. All Rights Reserved.

CHMIELOWIEC_CFO resume.doc

DAVID M. CHMIELOWIEC

(Mel-o-witz)

4311 Cobblers Lane 972-***-****

Dallas, Texas 75287 ****@*****.***

FINANCIAL EXECUTIVE/COO

Results driven professional with extensive financial, software, consulting and operations

experience encompassing public, private, and venture capital backed, early stage

companies. Excellent communication skills highlighted by successful negotiations, board

level presentations, public speaking and written documentation. Strong working knowledge

of varied business software applications and decision support tools. Background and skills

particularly applicable to turnaround situations and fast-paced environments. Certified

Public Accountant ( CPA ) and MBA.

Strategic Vision Big 5 Consulting Business Planning, Budgeting & Analysis Mergers /

Acquisitions Due Diligence Treasury / Investment Management Business Process Reengineering

SEC / Financial Reporting Technology & Systems Integration Turnarounds / Change Management

Project Management

KEY CAREER ACCOMPLISHMENTS

Managed Accounting/Finance, Tax, IT, and Treasury areas of multiple organizations;

Served on Executive,

Audit and Investment Committees of Board where most Board members

were high profile active or former corporate executives or other name celebrities;

Advised and counseled management teams and board members of multiple organizations;

Spearheaded preparation for multiple organizations of monthly financial reporting

packages including analysis, trends and key performance metrics distributed to board

members, investors and lenders;

Directed change in cost allocation methodology for indirect costs on Federal research

grants. Results: Secured significant increase in Federal indirect overhead rate with

potential for up to $1Mil increase in annual revenue.

Assisted Internet ASP marketing company during turnaround process guiding them through

pre-petition and Chapter 11 bankruptcy reorganization, including SEC 10Q filings and

bridge financing;

Guided turnaround service company to top-line Revenue and EBITDA growth of over 35% in

first year following acquisition;

Supervised Treasurer of service company to re-engineer processes and internal controls on

concentration and movement of approximately $150 million in funds;

Managed ERP software company s distributor channel in South Central US region to 58%

increase in revenue over previous year;

Spearheaded a change in focus for consulting and software company s strategic business

plan. Identified three new software lines and implemented a successful marketing plan that

increased revenue more than 300%.;

Project managed numerous accounting/ERP software selection, implementation and systems

integration projects for multiple client companies and employers of various sizes and

industries;

Recruited, hired and motivated employees and project team members in financial,

technical, customer service and marketing/sales areas of multiple organizations.

Directed SEC and shareholder reporting of forms 10-K and 10-Q for multiple organizations;

Exposure to IPO investor road shows for client company;

Developed and presented business and financial plans to management teams, board members

and investors;

Managed short and long-term investment portfolios in excess of $10 million for multiple

organizations.

DAVID M. CHMIELOWIEC (Mel-o-witz) Page Two

EXPERIENCE

CFO / VICE PRESIDENT FINANCE & ADMINISTRATION

2002-2005The Cooper Institute Dallas,TX

Research and education organization, internationally recognized. Managed

Accounting/Finance, HR, IT, Facilities and Research Administration departments of

organization.

Served on Executive, Audit and Investment Committees of Board of Trustees. Regularly

participated, prepared presentations and lead discussions with high profile Trustees (most

are active or former corporate executives or other name celebrities);

Led expansion of Audit Committee role in accordance with recent legislation including

Sarbanes Oxley.

Implemented MS-SQL based accounting system including project/job cost application.

Successfully turned accounting system into information system benefiting all divisions.

Supervised complicated closing of remote research facility involving legal, financial,

human resource and IT issues.

Spearheaded change in allocation methodology for indirect costs on Federal research

grants. Results: Secured significant increase in Federal indirect rate with potential for

$500,000 to $1Mil increase in annual revenue.

Dramatically changed internal control policies and procedures, budget development, and

financial/management reporting to increase division and project level visibility and

accountability.

Recognized by Board for work with leadership of Investment Committee in managing $10+

Million investment portfolio to solid performance compared to target benchmarks.

CONTRACT

CONSULTANT2001 to 2002e2 Communications, Inc., Plano,TX Internet ASP e-mail

marketing company, approximately $10 million in revenue.

Assisted company during turnaround process guiding them through pre-petition and Chapter

11 bankruptcy reorganization., including court filings.

Identified and helped implement immediate cost reductions resulting in first ever

profitable month.

Worked with lending sources to put together debtor in possession (DIP) bridge

financing package.

Prepared SEC filings for publicly held parent company involving multiple subsidiaries,

including UK operation.

Fitz & Floyd, Inc

. Lewisville, TX Approximately $75 million importer and distributor of

fine ceramic products. ERP Software Selection Study

Lead company through software selection of Oracle and MS-SQL based ERP system including

financials, warehouse management, distribution management, retail point-of-sale and B2B &

B2C e-commerce modules.

Results: Saved client approximately $250,000 on purchase/implementation costs while

uncovering numerous cost reduction and profit improvement opportunities.

CFO / VICE PRESIDENT OF ACCOUNTING & FINANCE

2000 to 2001American Staff Resources

Dallas, TX Mid-sized (approx. $150 Mil.) Professional Employer Organization ( PEO )

operating in 27 states.

Selected as part of turnaround management team assembled by new owners following

leveraged acquisition. Reporting to Company s CEO, directed accounting, treasury and IT

functions. Overcame numerous obstacles with obsolete custom software, records management,

tax filings and personnel, most of which were not discovered by purchasers during

acquisition due diligence.

Guided company to top-line Revenue and EBITDA growth of over 35% during turnaround period

in first year following acquisition as company migrated from entrepreneur lead

organization to one run by professional managers.

Supervised Treasurer in efforts to implement series of internal controls on movement of

approximately $150 million in funds, comprised of over 176,000 disbursement checks and

35,000 ACH transactions and wire transfers.

Spearheaded preparation of monthly financial reporting package with key performance

metrics distributed to board members, investors and lenders.

Managed mezzanine investor financing and bank loan covenant compliance.

Participated in senior-level strategic planning sessions and developed annual operating

and capital budgets.

Managed IT staff in migrating to AS400 systems infrastructure, implementing system

security refinements and developing comprehensive disaster recovery plan.

Recognized for managing implementation of new Windows based General Ledger/Financial

Reporting system.

DAVID M. CHMIELOWIEC (Mel-o-witz) Page Three

TERRITORY CHANNEL MANAGER

1999 to 2000Navision Software US (Subsequently acquired by

Microsoft) Dallas, TX International, Middle Market Accounting / ERP software company

Recruited to manage the company s distributor channel in the South Central US region for

ERP/accounting solutions.

Increased region revenue more than 58% over previous year.

CO-OWNER / FOUNDER

1988 to 1999The Entrepreneur Resource Group Dallas, TX Financial

consulting and reseller of ERP/Accounting software solutions for middle market companies.

Client industries included: distribution, government/non-profit, hospitality,

manufacturing, real estate, service and telecommunications. Founded company with partners

and grew to over 400 satisfied clients with significant year over year revenue and net

earnings growth.

Spearheaded a change in focus for the company s strategic business plan. Identified three

new software product lines, secured initial sales, and implemented a successful marketing

plan which increased revenues by more than 300%.

Company became one of the first and most successful certified business partners of SAGE

Enterprise products;

Established strategic alliances with Big 5, local, and regional CPA firms and other

software/systems groups to develop business and increase technical resources for the

company.

Planned and managed over 65 SQL and LAN software implementations or systems integration

projects for client companies of various sizes and industries. Included financials,

manufacturing, project/job cost, distribution, EDI, and HR/PR applications;

Developed and drafted RFP responses for Government contracts. Secured two contracts worth

over $1 million.

Recruited, hired and developed professionals in financial, technical, customer service,

and marketing/sales areas;

Functioned as temp CFO/Controller for selected client companies;

MANAGEMENT CONSULTANT

1986 to 1988Laventhol & Horwath Dallas, TX

TREASURY CASH MANAGER/SR. FINANCIAL ANALYST

1984 to 1986Computer Language Research

Dallas, TX Publicly held, national, computer tax processing service bureau and software

company.

Part of Treasury group following IPO of this approx. $100 million revenue company.

Designed and prepared monthly internal management financial reporting package with key

metrics.

Planned and coordinated preparation of Annual 10-K and Quarterly 10-Q reports to the SEC

and shareholders.

Managed banking relationships, and implemented controlled disbursements system with the

company s lead bank. Increased income of $15 million short-term investment portfolio more

than 50%.

Additional Experience:

Arthur Andersen & Co

. (Now Accenture ), Management Consultant, 1982 to 1984, Dallas, TX

Texas Instruments Consumer Products Division, Financial Planning & Analysis MBA Summer

Internship, 1981

Crowe, Chizek & Co

., Regional Midwest CPA Firm - Undergraduate summer internship, 1979

EDUCATION

Master of Business Administration

Indiana University Bloomington, IN Bachelor of

Science

Accounting Ball State University Muncie, IN

OTHER

Certified Public Accountant # 32921 State of Texas

Member: AICPA, Texas Society of CPAs

Avid golfer



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