High School Quality Control
Resume:
Kenneth Troxell
Email: *********@********.***
Address: **** ******** ****
City: Wilmington
State: DE
Zip: 19808
Country: USA
Phone: 772-***-****
Skill Level: Experienced
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
Operations Receiving/Routing/Loading Public Relations Retail Inventory Management/Quality Control
Educational Background:
High School, General Diploma
Thomas McKean High School, 09/1965 - 06/1969
Wilmington, DE
Job History / Details:
KENNETH L. TROXELL
3202 Whiteman Road
Wilmington, DE 19808
*********@********.***
OBJECTIVE
Seeking a position in operations, facilities, retail, inventory, or hospitality.
PROFILE OVERVIEW
* Highly productive professional with a career in operations and customer-focused intensive work environments. Manager of complex department operations with a track record of consistently meeting/exceeding performance based objectives. Core competencies include:
Facility maintenance
Quality control
Operations oversight/execution
Receiving/routing/loading operations
Reporting/record keeping
Shift management/scheduling
Equipment/fleet/transportation management
Public relations
* Extensive patron/guest relations and food/beverage experience gained in highly competitive industries leading to customer retention and referrals.
PROFESSIONAL EXPERIENCE
11/2011-PRESENT
Sales Associate/Operations Assistant: DEERFIELD WINE - NEWARK, DE
Assist with facility maintenance, promotions, and marketing events. Provide customer product consultations based on taste preferences and event specifics. Manage and restock inventory. Pour wine tastings and educate clientele regarding products. Operate POS cash register.
6/1984-11/2011
Caddy Master/Assistant Golf Professional: EAST COAST GOLF COURSES
High profile career in the golf industry with progression to the Master Caddy level. Managed complex caddy operations, budgeting, and ensured optimal service quality for maximum player performance. Oversaw/scheduled staff. Supported tournament operations, set-ups, personnel assignments, and overall member experience. Managed range operations and supervised transport services. Set-up and staged carts for tournaments and daily play. Received, routed, and loaded incoming player bags to appropriate locations. Performed Pro Shop operations. Provided golf lessons to all skill levels. Directly responsible for member billing operations and initiated charge reviews when necessary. Consulted with golfers providing strategies for courses, layouts, and conditions.
* Courses included Old Sandwich Golf Club (MA), Medalist Golf Club (FL); Maidstone (FL), Shinnock Hills (NY), Cripple Creek (NY), and Loxahatchee Golf Club (NY).
* Managed a career requiring frequent seasonal relocations to support major industry play.
HOSPITALITY CAREER
4/1977-10/1987 & Summer Seasonal 1985-1987
Bartender/Assistant Manager: TIO GRINGO`S RESTAURANT - OCEAN CITY, MD
Oversaw business operations. Monitored and executed facility and equipment maintenance operations. Partnered with equipment, facility, supply, refrigeration, and general service providers to ensure optimal functionality with strict code compliance. Managed bar operations to promote marketing and promotional events. Tracked and ordered inventory. Handled vendor relations. Performed daily business opening, closing, and security operations. Scheduled/trained bar and wait staff personnel. Developed business into a recognized resort eatery/night spot with exceptionally high repeat and referral clientele.
4/1974-10/1977
Bartender: SHERATON HOTEL - OCEAN CITY, MD
Managed/provided beverage service for an ocean front bar and restaurant.
MILITARY & EDUCATION
United States Navy: General Discharge under Honorable Conditions; 1970-1971
Thomas McKean High School (DE): Graduated; June 1969
Contact this candidate