Customer Service High School
Resume:
Sevy Tolentino JR
Email: ********@**************.***
Address:
City: Waialua
State: HI
Zip: 96791
Country: USA
Phone: 808-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am a Dependable, hard-working technician with over 7 years of experience in the automotive field. Able to work well in a fast-paced environment. Experienced Facility Technician with proven ability to work Automotive apprentice with 7 years experience. Areas of expertise include general maintenance & Repairs, Tires, TPMS, Brakes, Suspension/Alignments, intermediate diagnoses Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Positive Friendly Sales Associate adept at working in diverse retail and customer service environments. Friendly and enthusiastic technician who consistently meets customer service satisfaction goals.
Educational Background:
High School Dipolma from Leilehua High School, Wahiawa HI 1/2001 to 5/2006 (lebaral art)
Job History / Details:
Summary
I am a Dependable, hard-working technician with over 7 years of experience in the automotive field.
Able to work well in a fast-paced environment.
Experienced Facility Technician with proven ability to work
Automotive apprentice with 7 years experience. Areas of expertise include general maintenance & Repairs, Tires, TPMS, Brakes, Suspension/Alignments, intermediate diagnoses
Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Positive
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Friendly and enthusiastic technician who consistently meets customer service satisfaction goals.
Skills
Computer literate
Customer relationship building
Strong team player
Strong work ethic
Deadline driven
Manual labor skills
Basic computer skills
Good mechanical aptitude
Have own tools
High school diploma
Lifting up to 100 lbs
Dependable independent worker
Customer service skills
Accomplishments
Inspection
Followed checklists to inspect motors, and belts and do other maintenance jobs.
Equipment Maintenance
Performed routine maintenance on equipment on as-needed basis.
Training
Responsible for providing vision and guidance to a group of 5 employees, training them
Customer Satisfaction
Achieved high customer satisfaction
AOCA certified lube technician
Loaded flat bed by forklift and hand truck.
Experience
November 2008 to September 2012
Goodyear Ewa Beach, HI
Automotive Apprentice
Provided outstanding customer service.
Ensured customer satisfaction by providing highest quality of products by ensuring all parts was properly installed and working correctly.
Completed all repairs and maintenance work to company standards.
Followed company procedures to maintain work environment in a neat and orderly condition.
Inspected machine parts for conformance to product specifications.
Prepared and administered preventative maintenance work orders.
Promoted shop safety by working in a safe manner.
Preformed Maintenance on cars/trucks
Brakes, Tires, Suspension/Alignments, General car repairs, Intermediate computer diagnoses
April 2007 to November 2008
Flagship Fastlube Waipahu, HI
Lube technician / automotive technician
Provided outstanding customer service.
Ensured customer satisfaction by providing highest quality of products by ensuring all parts was properly installed and working correctly.
Completed all repairs and maintenance work to company standards.
Followed company procedures to maintain work environment in a neat and orderly condition.
Inspected machine parts for conformance to product specifications.
Prepared and administered preventative maintenance work orders.
Promoted shop safety by working in a safe manner.
OIl changes, tires, general car repairs & maintenance, Brakes, suspension/alignments, Battery & charging systems
May 2006 to April 2007
Shell rapid lube Waipahu, HI
Lube technician
Provided outstanding customer service.
Ensured customer satisfaction by providing highest quality of products by ensuring all parts was properly installed and working correctly.
Completed all repairs and maintenance work to company standards.
Followed company procedures to maintain work environment in a neat and orderly condition.
Inspected machine parts for conformance to product specifications.
Prepared and administered preventative maintenance work orders.
Promoted shop safety by working in a safe manner.
OIl changes, Transmission flush, coolant flush, tires
Supported technicians in equipment maintenance and repair.
Education and Training
2006 Leilehua High School Wahiawa, HI
High School Diploma
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