Customer Service Sales

Shauna Ardizzone

Email: ********@*********.***

Address:

City: Lawrence

State: MA

Zip: 01841

Country: USA

Phone: 978-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position where i can maximize my multilayer of management skills, training experience and customer service.

Educational Background:

High School Dipolma from Methuen High School, MA 1/2001 to 6/2001 (General)

High School Dipolma from Central Catholic, MA 1/2001 to 9/2012

High School Dipolma from Middlesex Community College, MA 1/2001 to 9/2012

Job History / Details:

Executive Summary

To obtain a position where i can maximize my multilayer of management skills, training experience and customer service.

Core Qualifications

Inputing data, payroll, scheduling and weekly feedback on sales.

Demonstrates ability to work efficiently under pressure.

Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.

Member management including e-mails, conference calls and tasks delegation.

Posses excellent customer service skills and maintains professionalism at all times.

Professional Experience

April 2010 to April 2012

Zara Burlington, Ma

Sales Specialist

Assisted customers and focused on sales.

Maintained sales floor and assisted management with daily projects.

Processed shipment and merchandised when needed.

September 2003 to January 2008

Bebe Burlington, Ma

Assistant Manager

Sales for the store and personal sales.

Weekly conference calls, margin reports and feedback on product and stores sales.

Assisted in interviewing and hiring process.

Counted and prepared daily bank deposits and ensured registers balanced at the opening and closing of every business day.

Dealt with difficult customers with a calm and fair approach, using both diplomacy and empathy when required.

Assisted in recruiting and advertising for hiring, special events and upcoming promotions or sales.

September 2002 to September 2003

Claire's Accessories Burlington, Ma

Assistant Manager

Supported management by restocking sales floor, markdowns, shipment and transfers.

Managed register ensuring register balanced at the end of each business day.

March 2002 to September 2002

Kohl's Dept. Store N. Andover, Ma

Intimate Supervisor

Assisted in floor moves, copying and editing signs for the moves.

Processed shipment, register work and merchandising.

Managing my team, delegating tasks and focusing on sales.

November 2001 to May 2002

Victoria's Secret Salem, NH

Makeup Specialist

Sales in makeup and perfume.

Had daily quotas that had to be met.

Restocked sales floor and assisted in floor moves.

September 2001 to February 2002

T.J Maxx N. Andover, Ma

Merchandise Coordinator

Processed shipment.

Worked on the register, assisted in markdowns and floor moves.

Education

2001 Methuen High School Methuen, Ma

Central Catholic Lawrence, Ma

Middlesex Community College Bedford, Ma

General

Completed one semester of general classes.

Took self paced classes in which my teachers did not lecture or teach. I did my work on the computers in the classroom the library or at home on my own time. I was to attend classes just to receive acknowledgment that i was present and to get credit for attendance.

Contact this candidate