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Donald J. Chaplin
**** **** ****** ***** #*** Cell: 319-***-****
Mt. Pleasant, Iowa 52641 Email: **********@*******.***
CAREER SUMMARY
Programmer/Analyst with experience providing ongoing and new product development support in a fast-paced work environment. Past experience includes group term and universal life, dental and long-term care products, and automobile dealership software. With involvement beginning with design and through to final implementation. Worked with a wide variety of users including senior analysts, business representatives and model office test personnel to gather business and technical requirements for assigned projects.
EDUCATION
Web Designer Certification,May 2010
Muscatine Community College, Muscatine, Iowa.
Major:Web Design
Associate of Applied Science,May 1999
Indian Hills Community College, Ottumwa, Iowa.
Major:Computer Programming and Analysis
Associate of Arts and Science, May 1996
Kirkwood Community College, Cedar Rapids, Iowa
Major: Water Environmental Technology
Associate in Arts and Science, May 1989
Muscatine Community College, Muscatine, Iowa.
Major: Chemical Engineering
RELEVANT QUALIFICATIONS
Programming experience in COBOL, JCL, HP300 Mainframe, UNIX, Microsoft SQL Server 2005, AcuCOBOL, ASP, Quiz, Suprtool, PVCS, Visual SourceSafe, HTML and Visual Basic .NET, Java, HTML, PHP
Proficient skills in Microsoft Office Professional.
Programmed and maintained mainframe applications for an insurance brokerage firm.
Programmed an overtime allocation system in ASP on a remote Microsoft SQL Server.
Experience in relational databases and data normalization.
Recognized by team members as a good problem solver and a key team member.
Excellent organization skills.
EMPLOYMENT HISTORY
Programmer/Analyst, Relay Health through Sedona Staffing Professionals, Dubuque, Iowa, February 2011 – March 2012
Coding and testing government mandated Health Insurance claims format.
Refresh Technician, Case New Holland through Manpower Professionals, Burlington, Iowa, November 2010 – December 2010
Placed image on computers, then added user specific software, set up user profile and physically placed computers.
General Laborer, Manpower, Burlington, Iowa, October 2010
Assisted City of Burlington with street maintenance.
COMPUTER PROGRAMMER Page 2
Web Developer, V.H. Willis, 3131 Grandview Ave, Muscatine, Iowa, June 2010 – August 2010
Designed, created and implemented V.H. Willis website (www.vhwillis.com).
Programmed code in Ultraedit using html, and C#.
Developer, Dubuque Data Services, 4131 Westmark Drive, Dubuque, Iowa, August 2006 - May 2009
Responsible for application development/maintenance programming responsibilities including the resolution of threading issues related to the AcuCobol environment.
Programmed and maintained code in Ultraedit and Acubench with emphasis on Microfocus COBOL and AcuCOBOL on a Unix platform with a SCO box.
Involved in the maintenance and development of Auto/ Truck/Farm Dealership software.
A good portion of my tenure was spent converting legacy COBOL applications to the AcuCOBOL GUI-interface. AcuCOBOL is similar to VB.net.
Business Analyst/Programmer, Alcoa through Tek Systems, 855 Wright Brothers Blvd. SW#1, Cedar Rapids, Iowa, October 2005 - March 2006
Developed an overtime allocation application for Alcoa in Bettendorf, IA using ASP and SQL on a remote Microsoft SQL Server. This was a contract position lasting six months.
Worked with various supervisors and Human Resources staff in gathering specifications.
Made presentations of product as it was being developed. Made adjustments to application as recommended.
Programmer/Analyst,Marsh, 1776 West Lakes Parkway, West Des Moines, Iowa, July 1999 – December 2004.
Involved in maintaining production online and batch processes for Gourp Universal Life products, the set up of new clients, and the building of client interfaces using legacy COBOL on an HP3000 mainframe. Other tools used were UNIX scripting, JCL, MVS, and FormSpec. Also part of a team that developed new products such as dental and long-term care on an existing life product administrative system. This position has entailed 25% gathering requirements and writing specifications with the remaining time spent coding and performing unit and systems acceptance testing.
Worked with the accounting staff to convert their manual payment process to an automated one.
Enhanced new business area functionality for 50,000 enrollees by expanding underwriting tracking files to accommodate multi-product data that was sent back to the carrier of that product.
Automated a manual billing process for a school system requiring billing information without actually being billed during the summer months. Analysis of requirements through programming and implementation.
Supported new business open enrollments, employee eligibility processing, billing, payments, month-end reporting processes, and screen enhancements.
Created documentation of process changes to facilitate future system enhancements.
Served on the IT Education Committee for 1 year.
REFERENCES AVAILABLE UPON REQUEST