Project Manager Human Resources
Resume:
Email address
abovfx@r.postjobfree.com
First Name Middle Last Name Suffix Maiden Name
Alicia Ford N/A
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
Cell Phone Pager Personal Web Site Address
Secondary E-mail
Address City, State Zip
Select
Month/Year Hired Month/Year Left Total Years with Company
Aug 1998 Mar 2004 4
Office Division Title
Atlanta Consulting Manager
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Company Name Position
Elsevier HRIS Director
Company Web Site
http://elsevier.com
Company Size (employees) Est. Company Revenue Industry
251+ > $25,000,000 Manufacturing
Do you hold any professional certifications?
(Separate with commas)
Other Current Employment Details
(Description of Position)
Birthday Marital Status Spouse's Name Anniversary
Aug 7 Married Jack 09/03
Children's Names & Ages
Alexandra, age 6
Abigail, age 4 1/2
c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Alicia Ford Gerhart res 05 2008.doc
Alicia Ford Gerhart
12940 32nd Ave N, Minneapolis, MN 55441 763-***-****(h) 404-***-****(c)
Email: abovfx@r.postjobfree.com
Summary: Senior level Human Resource Information Systems professional with extensive
strategic and operational knowledge in the management of HR systems. Adept at working with
all areas of Human Resources to develop the best HR service delivery model incorporating
overall process improvement using systems. Strong project management skills from assessing
an opportunity, developing the project plan and delivering on the requirements.
Specific areas of strength include:
HR systems - recruiting, compensation, payroll, time and labor
Project Management, Facilitation and Training
HR Process improvements Recruiting, compensation,
Change Enabler via process improvements using systems
HRIS Director Elsevier, division of Reed Elsevier (03/2004Present, Director since
2006)
As a member of the Sr. HR team, responsible for the management and administration of all
projects related to the HR systems. Team with Human Resources to improve on the delivery
of services to employees.
Business Process Improvement
Currently, member of a corporate team assessing areas for HR optimization based on
organizational needs via process improvements and system enhancements within HR.
Worked with the Compensation team to assess opportunities for improvement around the
annual incentive process. Researched various tools in marketplace to determine best option
to deliver requirements. Negotiated contract and maintain vendor relationships.
Worked with HR team to standardize and improve the recruiting processes across the
country, including the implementation of a recruiting tool, enhanced reporting
capabilities and self service functions.
Project Management
Currently managing the US rollout of a global project implementing the Taleo Applicant
Tracking tool, including the use of the job aggregator tool and the onboarding module.
Managed successful rollout of PeopleSoft s eRecruit tool, including Manager Self Service,
workflow, automated job board postings and offer process.
Managed the development and rollout of timesheet system and process for non-exempts.
Implemented an automated termination tool to expedite termination process and
communications to various areas, including payroll, benefits, facilities, help desk, etc.
Overall Management and Teamwork
Manage team responsible for overall HR system management and all tools used within Human
Resources along with those extended to employees. Work as a team with HR to continue to
improve processes. Manage HRIS budget within HR budget.
Manage relationships and contracts with vendors integrating with the HR system.
Maintain SOX compliance for all processes related to HR and feeds to payroll.
Participate with integration teams to bring on new acquisitions onto HR and payroll
systems.
Manager - BearingPoint/Arthur Andersen (08/199803/2004) ERP Solutions Practice
Project and Client Management:
Project manager for PeopleSoft HRMS upgrade from v. 7.5 to v. 8, including rollout of
self service functionality; managed $2 million budget.
Project manager and PeopleSoft functional Project Lead for multiple HR, Payroll and
Benefits Administration implementations including management of client relationships.
Led a large bank through an assessment on PeopleSoft customizations to determine how to
proceed with upgrading to the latest version of PeopleSoft.
Quality Assurance:
PeopleSoft Human Resources and Benefits Administration QA for several clients, including
a 300,000 employee payroll implementation, a government institution and a federal
contractor; provided guidance for implementation
Teamwork:
Initiated and facilitated knowledge sharing sessions between the Human Capital group and
the PeopleSoft teams within the region.
HRIS Business AnalystNational Services Industries (07/199608/1998
) - PeopleSoft
Team & Human Resources Generalist
Project Teamwork: Member of project team implementing PeopleSoft Version 5.0, including
HR, Benefits Administration and Payroll Interface; assisted with upgrade to version 7.0
Leadership: Managed the various NSI companies through the first ever open enrollment
utilizing PeopleSoft Benefits Administration.
IT Solutions: Responsible for development of third party interfaces with outside benefit
administrators; assisted programmers with developing a benefits premium and billing
process utilizing PeopleSoft
Training: Conducted formalized training classes to end users on HR, Base Benefits and
Benefits Administration.
Paralegal at two Labor and Employment law firms - Ogletree, Deakins, Nash, Smoak &
Stewart - Atlanta, GA, Fisher & Phillips Atlanta, GA (09/199307/1996)
Administration and Research: Managed and analyzed document productions for the discovery
phase of a lawsuit and eventual trial. Performed extensive research for legal matters
relating to labor and employment law issues
Legal Preparation and compliance: Prepared discovery requests for response to EEOC
charges; drafted deposition summaries and materials in preparation for trial; performed
OSHA recordkeeping audits and Wage and Hour payroll audits.
Hotel Sales Manager, Front Office Manager, and Reservations Manager - The Marque of
Atlanta Hotel and Conference Center Atlanta, GA The Ocean Grand Palm Beach, FL,
Marriott Hotel Boca Raton, FL (01/198908/1993)
Sales and Marketing: Successfully increased market share by 40% in markets not previously
pursued in the hotel to increase hotel occupancy; coordinated and organized secretaries
program for corporate clients
Development and Initiation: Responsible for developing the Front Office area of new
resort, including developing policies, training manual and programs for new and existing
employees
Administration: Responsible for hiring, training, reviewing and terminating Front Office
employees.
Hotel management: Effectively maintained 90-95% average hotel occupancy rate, along with
a high average daily rate; forecasted hotel occupancy and revenue on weekly basis to
maintain and surpass budget expectations
Education
Georgia State University June 1997
Master of Science Personnel and Employee Relations - GPA 3.8
National Center for Paralegal Training July 1993
University of Florida June 1986
Bachelor of Science Business Administration GPA 3.2
Sorbonne University Paris, France Summer 1985
Certification and Activities
Senior Professional in Human Resources certification June 2001
Member of Society of Human Resources Management
Member of International Human Resources Information Management
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