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Elizabeth A. Brass
***************@*****.***
Objective:
Seeking a position in an executive environment where my versatile experience will be further developed and utilized for increased profitability and efficiency.
Experience:
BrainMaster Technologies, Inc
.
Bedford, Oh
August 2009-Present
Technical Specialist/Administrative Assistant
Performs administrative duties such as answering a multi-line phone system, creating, processing, and submitting orders, processing and receiving faxes, emails, and other forms of communications with clients. Delegates all Affiliate Membership call lists, support emails, and clinic emails to corresponding employees, conducts thorough inventory of all stocked products. Plays a key role in maintaining a positive relationship with clients by maintaining and updating Affiliate Memberships, Extended Warranties, and customer files.
Eddie's Pizzeria Cerino
$1.99 Video
Huntington National Bank
Dick's Sporting Goods
Education:
Graduate of Valley Forge High School with Honors – Magna Cum Laude
Currently pursuing an Ohio state licensure in Medical Massage Therapy
at the National Institute of Massotherapy -Independence, Oh
Active volunteer at Church Street Ministries
Berea, Oh
Technical / Skills:
Windows NT/95/98/XP/Vista/7, MS Word, Access, Excel, PowerPoint, Adobe Acrobat, Photoshop,, Internet Explorer, Mozilla, WinZip; HTML; LAN/WAN Networks,
Telecommunications
Able to adapt new technologies/principles as fast as possible.
Able to do work as assigned, according to policies and procedures.
75 WPM
References available upon request
North Olmsted, Oh
Front End Coordinator
Coaching cashiers on being customer-focused and friendly, and using suggestive selling techniques. Also responsible for counting daily deposit and counting, balancing, verifying, and changing out register tills.May 2006-October 2007
Parma, Oh
February 2007 –March 2008
Customer Service Representative
Creative and active participant in all sales promotions. Referral advocate who is responsible for the implementation and explanation of the bank’s current promotions and tracking referrals. Also responsible for the creative aspect of promotions.
Parma, Oh
January 2008- September 2008
Store Manager
Due to special circumstances, was responsible for transferring stock and merchandise from a recently closed location to a new establishment, the initial layout of merchandise, installation of electronics, security, and fixtures. Also responsible for the hiring and thorough training of new employees. Gave thorough reports of the new location's progress throughout the setup process to the company's owner.
Seven Hills, OH
January 2009-Present
Server/Carry Out
Promotes and suggestively sells all specials and wine, beer, and desserts to every guest; presents bottled wine. Processes all transactions accurately, and maintains cleanliness and operation of section.