Manager Customer Service

Maren Kesar

Email: ********@*************.***

Address:

City: Goshen

State: NY

Zip: 10924

Country: USA

Phone: 845-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced office manager/bookkeeper with a strong ability to manage multiple projects simultaneously and foster a cohesive staff. Hardworking, energetic, detail-oriented professional with 20 years experience applying financial and managerial accounting practices. Owned & operated successful small business for 25 years.

Educational Background:

High School Dipolma from Chester High School, Chester NY 1/2001 to 6/1988 (Regents Honors)

High School Dipolma from IAEI, Chester NY 1/2001 to 10/2012

Job History / Details:

Summary

Experienced office manager/bookkeeper with a strong ability to manage multiple projects simultaneously and foster a cohesive staff. Hardworking, energetic, detail-oriented professional with 20 years experience applying financial and managerial accounting practices. Owned & operated successful small business for 25 years.

Highlights

Expert in QuickBooks Pro

Bookkeeping

Accounts Payable

Accounts Receivable

Payroll

Credit & Collections

Contracts

Inventory

Banking & Reconciliations

End of Month Closings

Tax Returns

Strong Customer Focus

Worker's Compensation

Project Management

NEC codes and codebook

Complex issues management

Excellent written and verbal communication skills

Superior troubleshooting skills

Works well in a team environment

Excellent interpersonal skills

Small Business Management

Quarterly Reporting

Client/Vendor Relations

Accomplishments

Monthly Reporting

Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.

Organized purchasing orders, Accounts payables and prepared cash disbursements.

Bank reconciliations, end of months reports, payroll, & inventory.

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Operations

Collaborated with factory management & owners to ensure smooth work flow and efficient organization operations. Also created an inventory system taking the raw goods received in house and through the manufacturing process to the finished product ready for drop shipping.

Accountable for all operations of busy office, including full A/R, A/P, payroll, banking, customer service, vendor negotiations, camera ready art work proofs, inventory, order fulfillment, scheduling, contract negotiations, end of the month reporting & budgets, accountant visits, reconciliations, audits, & personal assistant to owners.

Business Development

Owned & Operated an electrical contracting business for 25 years. Business holds an A rating with the BBB and is an accredited business. Certification from New York State as a WBE.

Scheduling

Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Tax Preparation

Prepared corporate tax returns using Quick Books Pro tax program.

Skilled with all types of entities including C Corp., S Corp., partnerships, and individuals.

Prepared all reports for accountant for monthly reports & year end returns.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Experience

October 1989 to Current

Ke-Mar Electrical Corp. Goshen, NY

Owner

Established an electrical contracting company. Perform all tasks involved to run a business. Full bookkeeping, accounting, customer service, scheduling, reports, quarterly tax returns, payroll, worker's compensation, blue print reading, take-offs, staffing, running projects, inspections, job meetings, material ordering, stock control, billing, job costing, sales tax, general ledger, pricing, hiring of new employees, maintaining complete job transcripts and progress reports, advertising & marketing, vehicle insurances, liability insurances, bonding, contract negotiations, vendor agreements, customer appreciation, bank reconciliations and cash flow forecasts, customer statements, leads, bidding & estimating, filing, safety training, OSHA regulations, prevailing wage documentation, monthly reports & year end closing. Perform all electrical installations.

August 1991 to April 1994

Gordon & Sons, LLC New City, NY

Office Manager/Assistance to the President & Vice President

Managed all daily office operations including all bookkeeping and accounting entries. Oversee all factory expenses and product shipping including quality control, inventory, outsourcing of products, and packaging supplies as well as shipping manifests and schedules. Increased company's net profit by analyzing officers' expense accounts and suggesting ways to save money. Assisted the art director and factory management with camera ready artwork and creative designs for new products. Created inventory system and catalog design, including product selection with cost & pricing analysis. Served as a personal assistant to President and Vice President.

September 1988 to August 1991

Cozy Home Fashions, Inc. Chester, NY

Bookkeeper/Office Manager

Entered job as a full charge bookkeeper and promoted to office manager within 12 months assigned with 3 office staff members to supervise and train in all areas of a manufacturing company's daily accounting & office details. Created a full inventory system from raw goods to manufactured products. Created UPC bar coding and inventory matrix in software system.

June 1988 to September 1988

Strober King Building Supply Co. Congers, NY

Office Clerk

Performed regular telephone contact with vendors and customers to discuss status of all accounts. Successfully managed all account files and data entry of inventory and purchasing departments. Maintained accounts payables and verified accuracy of all purchase orders. Worked directly under office manager.

Education

1988 Chester High School Chester, NY

High School Diploma Regents Honors

Graduated with a 4.0 GPA

IAEI Kingston, NY

NEC Code Changes

Successful completion of continuing education for NEC code changes of 2000, 2004, 2008, & 2010

Affiliations

Better Business Bureau - Accredited Business with A rating

NYS certification of WBE

Orange County Electrical Contractors - Master Electrician License

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