Sales Customer Service

Tim Faircloth

Email: abovbx@r.postjobfree.com

Address: **** ******* ****

City: Raleigh

State: NC

Zip: 27615

Country: USA

Phone: 919-***-****

Skill Level: Director

Salary Range: 55

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TIM FAIRCLOTH

8413 Wycombe Lane 919-***-****

Raleigh, NC 27615 abovbx@r.postjobfree.com

SUMMARY: Senior sales and marketing professional with significant accomplishments driving revenues and profits, establishing and growing customer relationships, and negotiating and closing deals. Seeking an opportunity where my knowledge of healthcare - pharmaceuticals and hospitals, government, finance, retail and business-to-business industries - will add value to an organization. Recognized for strong skills in:

Strategic Sales Planning Total Solutions Selling Customer Service Presentations

EXPERIENCE

Account Executive, Riverside Printing, Raleigh / RTP / Rocky Mount, NC 2004 to present

Custom printer specializing in cross-media campaigns; creating concepts, designing / producing all printed materials - constructions, die-cutting and packaging; handling on-demand variable data print, fulfillment, kitting, and distribution.

Accomplishments

Business Development

Developed and grew sales territory revenues from $0 to $1,600,000 in 4 years

Increased retail revenues by $610,000, pharmaceutical revenues by $430,000

Cross Media Campaigns

Developed and produced marketing campaigns that significantly increased response rates for products and services, and, increased revenues $600,000

Designed, produced and delivered customized campaigns that increased target response rates via multiple solicitations on email, direct mail, text messaging, social media

JC Penney

Conceived, developed, produced and delivered in-store materials to 757 JC Penney stores supporting national television promotion on Oprah Winfrey

Achieved 8% response rate vs. 2.5% corporate goal

United Therapeutics

Designed, developed and produced Remodulin Patient Starter Kit

Kits still used with Remodulin and Tadalafil

Generated $250,000 annual revenue, 8% profit

Manager, Document Management Solutions Division, Triangle Solutions Inc. 1998 to 2004

Raleigh, NC

* Assessed markets, developed initiatives for Document Management Solutions

o Negotiated contracts for software support, consumables, and user-licensing agreements

o Conducted feasibility studies, developed proposals for addressing ROI and materials efficiency, deliverables, and how to increase revenues. Implemented enterprise sales of software that replaced paper-based with electronic systems.

o Grew customers from single to multiple-user sites for software and hardware, work flow, electronic routing / approval, email storage / retrieval, document storage e-forms.

Accomplishments

* Generated $450,000 revenues - State of NC, GSK, WakeMed, Rex Hospital, CarQuest

* Grew hardware revenue $200,000 in two years; software revenue $120,000 in 18 months

* Generated $150,000 revenues, 16% profit margin, selling high-speed scanners

Executive Account Director, Business Forms Division, Raleigh, NC 1984 to 1998

Standard Register, Dayton, Ohio

Provided design, consulting, custom forms / inventory management programs to manufacturing, pharmaceuticals, retail, government, healthcare and financial institutions

Accomplishments

* Generated sales in excess of $12 million

o Grew sales from $0 to $500,000 in first three years, $2 Million in six years

* Negotiated 6-year contract with GSK, annual $1,600,000 revenue, profit margin of 3%

* Negotiated 3-year contract with Nortel, annual $500,000 revenue, profit margin of 5.2%

* Managed State of NC program that increased cash flow in Credit Unions by 12%

* Implemented Weyerhaeuser program with that targeted a -vertical- market, grew annual revenue in 2 years from $0 to $500,000

* Ranked in top 2% of 2,500 sales force 3 years;, National Sales Leader 1986, 1988, 1990

EDUCATION

Bachelor of Business Management, North Carolina State University, Raleigh, NC

Additional Professional Development

XEROX Sales Skills School, Dayton, Ohio

XEROX One to One Marketing Skills School, Raleigh, NC

DISC Sales Identification Course, Dayton, Ohio

Account Management - Selling Systems, Raleigh, NC

Territory Management - Selling Systems, Raleigh, NC

Cross Media Marketing Systems, Rocky Mount, NC

VOLUNTEER AND COMMUNITY ACTIVITIES

Volunteer - Hallelujah Soup Kitchen, Raleigh, NC

* Prepare and serve meals to homeless, people with addictions, five years

Youth program volunteer for Middle School Bible Study program

Volunteer guitarist, Edenton Street Methodist Church Worship band, two years

Volunteer guitarist, Crossroads Fellowship church

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