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Customer Service High School

Location:
Farley, IA
Posted:
October 05, 2012

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Resume:

Tammy Specht

Email: ********@************.***

Address:

City: Farley

State: IA

Zip: 52046

Country: USA

Phone: 563-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible with years of experience working with families to provide the best care for their children. Seeking a Challenging position that will utilize my customer service and communication skills.

Educational Background:

High School Dipolma from Western Dubuque High School, Epworth IA 1/2001 to 5/1985 (General Education)

Job History / Details:

Career Overview

Personable and responsible with years of experience working with families to provide the best care for their children. Seeking a Challenging position that will utilize my customer service and communication skills.

Core Strengths

Strong organizational skills

Creative problem solver

Listening skills

Excellent communication skills

Fast learner

Strong client relations

Energetic work attitude

Customer service expert

Data Entry

Multi - Task Management

Computer experience

Telephone skills

Accomplishments

Northeast Iowa Technical Institute: Certificate in Early Childhood

Western Dubuque High School: High School Diploma

Work Experience

October 2005 to October 2012

Play and Discover Childcare Farley, Iowa

Self Employed In home child care provider

Develop, implement, and maintain a safe and healthy family child care home.

Enable each child to develop independence, self control, and social skills.

Communicate with parents on a daily basis of child's interests, activities and progress.

Administer record keeping for in home child care business.

January 2000 to October 2005

Early Learners Child Care Center Dubuque, Iowa

On Site Director

Managed a day and night shift staff.

Prepared and submitted weekly and monthly billing for state and private paying families.

Prepared and submitted the appropriate paper work for the billing of state food program.

Managed all the Record keeping for the business.

Made weekly deposit to bank for business.

Answered all phone calls for potential families.

Made sure all staff and facility met the licensing standards each year.

Organized all staff trainings.

Kept all the staff files up to date, for licensing each year.

Did weekly staff schedules based on the prior weeks schedule that parents gave.

Filtered all problems with parents and staff.



Contact this candidate