Michelle Hill
Email: abov63@r.postjobfree.com
Address:
City: Westminster
State: CO
Zip: 80031
Country: USA
Phone: 720-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished Manager with extensive experience in guest service, marketing, front-of-house and back-of-house casino operations. Proven ability to cut labor costs and effectively maintain a positive team environment.
Educational Background:
High School Dipolma from Central Michigan University, Mount Pleasant MI 1/2001 to 12/1995 (Business Administration/Hospitality)
Job History / Details:
Executive Summary
Accomplished Manager with extensive experience in guest service, marketing, front-of-house and back-of-house casino operations. Proven ability to cut labor costs and effectively maintain a positive team environment.
Core Qualifications
Casino Management
Casino Marketing
Player Development
Executive Host
Player's Club
20 Years Customer Relations Experience
Problem Resolution
Service Quality Improvement
Hiring/Firing
Employee Scheduling
Performance Evaluations
Training/Staff Development
Cross-Training/Team Building
Departmental Operations
Event Management/Planning
Marketing Promotions
Leadership
Highly Motivated
Dedicated
Team player
Consistently Meets Goals
Organizational Skills
Time Management
Strong Communication Skills
Budgeting/Forecasting
Strategic Planning
Administrative/Clerical Skills
PC Competent
Inventory Control
Vendor Negotiations
Professional Experience
May 2011 to September 2012
Reserve Casino Hotel Central City, Colorado
Casino Shift Manager/MOD
December 2010 to May 2011
Reserve Casino Hotel Central City, Colorado
Casino Marketing Manager
March 2008 to December 2010
Fortune Valley Hotel & Casino Central City, Colorado
Player Development/Marketing Manager
April 1999 to March 2008
Fortune Valley Hotel & Casino Central City, Colorado
Executive Host
April 1997 to April 1999
Harveys Wagon Wheel Hotel & Casino Central City, Colorado
Player's Club Supervisor
August 1996 to April 1997
Harveys Wagon Wheel Hotel & Casino Central City, Colorado
Executive Host
April 1996 to August 1996
Harveys Wagon Wheel Hotel & Casino Central City, Colorado
Player's Club Hostess
Education
1995 Central Michigan University Mount Pleasant, Michigan
Bachelor of Science Business Administration/Hospitality