Sales Engineer

Frank Hecker

*****@***********.*******://frankhecker.com/bio

Work Experience

Infoblox, Inc., Ellicott City, Maryland, 2012 to present.

Systems Engineer. Provide technical support of Infoblox sales to the U.S. Federal

government.

Provide pre-sales support for Infoblox s Trinzic DDI product line for DNS, DHCP, and IP

address management (IPAM) services and for Infoblox s NetMRI network automation product

line.

IronKey, Inc., Ellicott City, Maryland, 2009 to 2012.

Senior Sales Engineer. Provided technical support of IronKey sales to North American

banks, credit unions, and other commercial and government accounts.

Provided pre-sales support for IronKey s Trusted Access product line for securing online

financial transactions and providing secure controlled access to internal and cloud-based

corporate applications. Also provided pre-sales support for sales of IronKey Enterprise

encrypted USB devices and associated management systems. Conveyed Federal product

requirements to the IronKey marketing and engineering groups to define and scope future

products intended for the government market, and provided support to other SEs on issues

relating to cryptography, web site security, and desktop virtualization.

Mozilla Foundation, Ellicott City, Maryland, 2005 to 2009.

Director, Grants and Programs. Managed program activities for the nonprofit organization

supporting the development of the the Firefox web browser.

Led the Mozilla Foundation after the spinoff of the Mozilla Corporation as a wholly-owned

taxable subsidiary and managed Foundation financial and legal affairs in conjunction with

CFO and legal counsel. Created and managed an active program of grantmaking in support of

Mozilla-related projects, including initiatives to support enhanced web accessibility for

people with disabilities and to introduce teaching of Mozilla technologies and open source

development practices into post-secondary educational institutions.

Opsware Inc., Bethesda, Maryland, 2002 to 2005.

Senior Systems Engineer, Federal sales group. Provided technical support of Opsware sales

to the U.S. Federal government.

Provided pre-sales support for Opsware data center automation products, including the

Opsware Server Automation System for server configuration management and the Opsware

Network Automation System for network device configuration management. Worked with Opsware

marketing and engineering groups to define and scope product requirements for the

government market. Led the initiative to evaluate Opsware SAS against the Common Criteria

security standard.

CollabNet, Laurel, Maryland, 1999 to 2002.

Systems Engineering Manager, Eastern U.S. sales organization. Provided technical support

of CollabNet sales in the eastern United States, and consulting on collaborative

development, open source licensing, and community management and governance issues to

large IT firms implementing open source and gated community collaborative strategies.

Was sales technical lead and consultant to a major European investment bank investing in

an open source strategy for development of the openadaptor Java-based Enterprise

Application Integration (EAI) toolkit. Created the CollabNet training courses

Introduction to Open Source and Open Source Licensing and Beyond.

Netscape Communications Corp., Bethesda, Maryland, 1995 to 1999.

Director, Systems Engineering, U.S. government sales organization for Netscape and (after

the acquisition of Netscape by AOL) for the Sun/Netscape Alliance. Responsible for

technical support of U.S. Federal, state, and local government sales of Netscape and

iPlanet Internet infrastructure and electronic commerce products. Hired and supervised

three sales engineers.

Was sales technical lead for the Netscape/DoD worldwide site license (later taken over by

Red Hat), the initiative to support FORTEZZA cryptographic capabilities in Netscape

products, and Netscape s FIPS 140 validation effort, among others. Overall was the

technical lead in sales activities resulting in over $80M in revenue to Netscape. Also

served as a consultant to the Netscape field sales force on security and cryptography

issues, and was a key contributor to Netscape s decision to release source code for

Netscape Communicator. In 1998 was appointed one of three Netscape Fellows, the highest

recognition possible for technical personnel at Netscape.

Related Experience, Interests, and Honors

Technical expertise in various areas related to information security and cryptography,

server operations and Linux/Unix system administration, web client and server software and

protocols, IT accessibility, and programming in C, Perl, and Python.

Published articles and related writings include articles on open source development in

IEEE Software and Linux Magazine, and representative essays at frankhecker.com/writings on

other technical topics, including the HTTP protocol, the Apache web server, and

cryptographic support in web browsers.

Honors and awards include the 2009 Catalyst Award from the University of Wisconsin s

Trace Center for work in promoting open source accessibility, and being named one of

Washingtonian Magazine s top 100 leaders of Washington s tech world for 2009.

Education

Centre College, Danville, Kentucky. B.S. in Applied Mathematics and Physics.

Valedictorian with 4.0 GPA and member of Phi Beta Kappa.

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