Human Resources Management

Mary Ebb

Email: abov4k@r.postjobfree.com

Address: **** **** ****** ****

City: Saint Paul

State: MN

Zip: 55109

Country: USA

Phone: 612-***-****

Skill Level: Management

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Mary Joki Ebb, SPHR

abov4k@r.postjobfree.com 612-***-****

2702 18th Avenue East, St. Paul, MN 55109

www.maryjokiebb.com

Human Resources Leader

Dynamic and Strategic HR Professional with a 15+ year record of excellence, highlighted by development and organization of HR departments from the ground-up. Proven history in providing strategic vision and effective solutions while responding to needs of diverse organizations. Known team leader with demonstrated background in mentoring, training, and managing staff to optimize departments, emphasizing the value and development of every employee. Inspirational executive able to align organizational systems, unleash individual talents, and build long-standing, collaborative relationships throughout all tiers of an organization.

Areas of expertise:

Strategic Planning Human Resources Management Change Management Cross-Functional Leadership

Internal Communications Facilitation/Mediation Employee Relations Employment Law

Training Organizational Development Conflict Resolution

Professional Experience

River Group Mediation Services St. Paul, MN 2010 to Present

Professional Services firm.

Mediator

Assess and resolve complex employee relations matters. Design process for identifying and conducting investigations and create reports to present relevant findings. Mediated various other complex disputes, including family issues and other inter-personal conflicts.

- Resolved complex engagement between school staff and contract psychologist at a Twin Cities Charter School; interfaced with various parties, built exit strategy, and negotiated time-off and guidelines for return.

RSM McGladrey, Inc. Minneapolis, MN 2009

Business Services Firm specialized in organizational development services.

Instructional Design: Content Developer (contract)

Tapped to lead and build content development from the ground-up; generated material for Professional Education programs focused on director-and-above level instruction. Spearheaded ideation meetings and brainstorming sessions to align training to learning and development needs.

- Achieved overwhelmingly positive feedback on course.

- Designed tools and charts greatly improving operations and effectiveness of training.

Best Buy, Inc. Minneapolis, MN 2007 to 2008

Specialty retailer of consumer electronics with more than $50B in revenue.

HR Manager

Drove HR planning for corporate office with 5,000 employees. Front-line management of employee relations, Leaves of Absence, and leadership and change management training. Investigated employees issues and developed plans to resolve conflicts and increase employee satisfaction.

- Designed and delivered change management strategy to support termination of more than 400 employees in the marketing division. Developed new roles and rehired new department.

- Spearheaded Diversity emersion experience for 100 employees; executed to business leaders through training and tours.

Mary Joki Ebb, SPHR abov4k@r.postjobfree.com Page 2

Northwestern Bookstores, Inc. (nka LifeWay) Minneapolis, MN 2002 to 2006

Multi-location Niche Book, Music, and Gift Retail Business with 250 employees.

Human Resources Director

Led all aspects of HR related duties spanning employee relations, benefits management, and staff management. Steered Leaves of Absence programing (FMLA, ADA, etc.) and worker compensation claims. Managed hiring, training, and retention of employees and oversaw performance management of staff.

- Led turnaround in customer experience from -80% negative feedback to 90% positive within one year.

- Standardized all orientation training across 8 stores, greatly streamlining training and development.

- Initiated employee recognition program and point system which greatly improved employee morale. Later managed and organized development of organization-wide employee recognition banquet.

Additional work experience related to Human Resources. Details by request.

Teaching Engagements

Concordia University, St. Paul St. Paul, MN

HR Management Program

Led online and in-person education to class size of up to 20. Mentor on legal issues related to human resources planning as well as courses focused on Training and Organizational Development.

Education

Juris Doctor (JD) University of Oklahoma, Norman, OK

Bachelor of Arts, English (BA) St. Catherine University, St. Paul, MN

Qualified Civil Mediator/Family Mediator and Arbitrator (Under Minnesota ADR Rule 114)

Continuing Education Employment Law and Alternative Dispute Resolution

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