Customer Service Sales

Allison Teal

Email: ********@**************.***

Address:

City: Scottsboro

State: AL

Zip: 35769

Country: USA

Phone: 256-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced cashier/cook professional with strong leadership and relationship-building skills.Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Educational Background:

High School Dipolma from Douglas High School, Douglas AL 1/2001 to 5/2006 (Elementary Education)

High School Dipolma from Calhoun Community College, Douglas AL 1/2001 to 10/2012

Job History / Details:

Summary

Experienced cashier/cook professional with strong leadership and relationship-building skills.Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Highlights

Cash handling and management

Highly customer service-oriented

Goal-oriented

Exceptional time management

Superior organization skills

Staff training and development

Accomplished manager

Excellent communication skills

Positive and upbeat

Energetic

Recipient of Manager of the Month Award

Exceptional multi-tasker

Empowers high-performing sales teams

Effective Retail Sales Manager

Superior communication skills

Positive and friendly

Cheerful and energetic

People-oriented

Commissioned sales

Retail merchandising experience

Effective team player

Customer service-oriented

Cash register familiarity

Retail merchandising specialist

Sales experience

Staff training and development

Barcode scanning

Reliable and dependable

Excellent communication skills

Positive outlook

Strong work ethic

Team leadership

Resolution-oriented

Accomplishments

Hired in as Assistant manager.Fulfilled all supervisory duties when Store Manager was on vacation.Developed highly effective sales training strategies as Sales Manager of a 4-person team.Named "Employee of the Month" in April 2012 and May 2012.Maintained daily cleanliness of broiler and fryers.Accepted payment from customers and made change as necessary.

Answered telephone calls and responded to inquiries.

Assisted co-workers.

Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods.

Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.

Food Preparation

Curriculum Design

Designed, developed and implemented daily lessons for 90 students.

Lesson Planning:

Introduced new learning methods to ensure total comprehension for all students.

Developed new learning center for reading assistance.

Experience

March 2011 to Current

RadioShack Kimball, TN

Store Manager

I trained as an assistant manager from April 2011 through February 2012 been a store manager since February 2012 to present. Supervised a sales force of 4 sales associates. Hired and trained all sales staff for new store location.Developed a comprehensive training program for new sales associates.Planned and directed staff training and performance evaluations.Reviewed operational records and reports to project sales and determine profitability.Contacted customers by phone and email in response to inquiries.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Promptly resolved all customer requests, questions and complaints.Wrote sales slips and sales contracts.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.Shared product knowledge with customers while making personal recommendations.Built relationships with customers and the community to establish long-term business growth. Maintained friendly and professional customer interactions.Attended sales training camp and brought best practices leadership back to the company.Trained in negotiations and time management.

August 2009 to April 2011

Kids Junction Guntersville, AL

Teacher

Developed program to work with children and increase interest in higher learning.Established and enforced rules for behavior and procedures for maintaining order among a class of 8 toddlers.Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.Met with parents to resolve conflicting educational priorities and issues.Designed lesson plans focused on age and level-appropriate material.

February 2006 to June 2008

Kfc Guntersville, AL

Cashier

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.Executed daily production lists and goals.Filled beverage and ice dispensers.Greeted each customer with friendly eye contact.Helped with preparation, set-up, and service for catering events.Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.Inspected dining and serving areas to ensure cleanliness and proper setup.Kept drink stations clean and ready for service.Loaded dishwashers and hand-washed items such as pots, pans, knives.Performed all transactions in a cordial, efficient and professional manner.Performed serving, cleaning, and stocking duties in establishments.Placed food servings on plates and trays according to orders or instructions.Portioned and wrapped food.Prepared a variety of foods according to customers' orders or supervisors' instructions.Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.Prepared food items.Stocked and rotated products, stocked supplies, and paper goods in a timely basis.Stored food in designated containers and storage areas to prevent spoilage.Swept and scrubbed floors.Trained new employees.Used all food handling standards.

July 2008 to July 2009

Chick-fil-a Guntersville, AL

Cashier

Cleaned work areas, equipment, utensils, dishes, and silverware.Cleaned, cut, and cooked meat, fish, or poultry.Cleared and re-set tables at conclusion of each guest meal.Communicated with customers regarding orders, comments, and complaints.Cooked and packaged batches of food, such as hamburgers and fried chicken.Cooked food properly and in a timely fashion, using safety precautions.Emptied garbage to dump site.Ensured food was stored and cooked at correct temperature.Maintained kitchen work areas, equipment, and utensils in clean and orderly condition.Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.Cleaned garbage cans with water or steam.Seasoned and cooked food according to recipes or personal judgment and experience.Removed trays and stacked dishes for return to kitchen.Relayed food orders to cooks.Re-filled individual condiment containers on each table.Provided excellent customer service.Operated large-volume cooking equipment such as grills, deep-fat fryers, and griddles.Mopped floors and cleaned walk-in refrigerators and storage areas.Filled beverage and ice dispensers.Greeted each customer with friendly eye contact.Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.Kept dining room and kitchen area clean by performing cleaning and laundry duties.Kept drink stations clean and ready for service.Kept ice bins filled.Loaded dishwashers and hand-washed items such as pots, pans, knives.Loaded trays with accessories.Performed all transactions in a cordial, efficient and professional manner.Performed dishwasher duties.Performed serving, cleaning, and stocking duties in establishments.Placed clean dishes, utensils, and cooking equipment in storage areas.Placed food servings on plates and trays according to orders or instructions.Placed food trays over food warmers for immediate service.Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events.Portioned and wrapped food.Prepared a variety of foods according to customers' orders or supervisors' instructions.Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.Prepared and served hot and cold beverages.Stocked and rotated products, stocked supplies, and paper goods in a timely basis.Stored clean equipment and utensilsStored food in designated containers and storage areas to prevent spoilage.Swept and scrubbed floors.Took food orders and relayed orders to kitchens or serving counters.Turned or stirred foods to ensure even cookingTransferred supplies and equipment between storage and work areasUsed all food handling standardsWashed dishes, glassware, flatware, pots, and/or pans using dishwashers or by handWashed, peeled, cut, and seeded fruits and vegetablesWeighed and measured ingredientsWeighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipmentWiped tables and seats with dampened cloths, and replaced dirty tablecloths

Education

2006 Douglas High School Douglas, AL

High School Diploma

Calhoun Community College Huntsville, AL

Elementary Education

Some college or no degree

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