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Customer Service Manager

Location:
Colorado Springs, CO
Posted:
October 03, 2012

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Resume:

Lydia Roman

Email: abov08@r.postjobfree.com

Address: **** ********* **** **

City: Colorado Springs

State: CO

Zip: 80917

Country: USA

Phone: 714-***-****

Skill Level: Experienced

Salary Range: 42

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Mrs Lydia Roman

5590 Wilkerson Pass Dr.

Colorado Springs, Co. 80916

719-***-****

holguin.rb@gmail .com

02September2012

The enclose resume is one I believe you will find useful in your selection of a clerical.

With 10 years of experience as a clerical and seven years as a case worker, I believe I fulfill your requirements for the clerical position.

I am available for an interview any weekday after 12.00pm.

Please call me to arrange a time.

Thank you for reviewing my resume.

Sincerely

Mrs Lydia Roman

Enclosure: resume

Mrs Lydia Roman

559 Wilkerson Pass Dr.

Colorado Springs, Co. 80917

719-***-****

abov08@r.postjobfree.com

Typig words per minute 30

WORK EXPERIENCE

May we contact your current manager

Yes

11/2011 to 04/2012 Hours per week 30 to 36 Stocker, The Exchange, Peterson Air Force, Colorado Springs, Co 80916, Mrs LIzza 719-***-****. As a stocker we are responsible for receiving stock from suppliers, we check the inventory for damaged items and remove them. We are required to stock shelves and return merchandise to its proper location in warehouse. It is our responsibility to deliver stock to the store, without any time delay, for sale to customers, we are accountable for maintaining the stock flow as required between the warehouse and the store.

08/2010 to 11/2011 Hours per week: 38 to 40 Store Associate, Mrs Renata. The primary duty of store associates is to interact with customers, answer their questions and make sales. They often serve as consultants for customers by helping them make the right selections. First thing in the morning help straighten up before the store opens. Might be required to train new sales personnel, take inventory .

04/2010 to 06/2010 Hours per week: 38 to 40,Custodial, Mrs Tonita. Swept, dust, mop, scrub, vaccumed, polished, cleaned windows, walls, furniture, equipment. And depose of trash. Cleaned and sanitized labortatories, washrooms, keep washrooms and labortatories with paper, towels and soap.

05/2006 to 10/2008 Hours pee week: 30, Case worker, American Red Coss, 1131 5th st, Fort Knox, Kentucky 40121,Volunteer Work, May Guilletto,502/624/2163. Performed a variety of clerical, technical and administrative duties, and implemented and maintained family support services for family members separated from military sponsors due to mobilization/deployment or other duties required. Clerical, organized front desk, lobby, greet visitors, clients and families, answer phones, set appointments and data entry. Support Readiness Program Assistant, diverse mobilized or deployed soldiers and family members. Fundraisers, assited in cooking, selling and organizing events.

07/10/2008 Hours per week: 40, Laundry worker, New Gardens Hotel, Fort Knox, Kentucky 40121, Ms Judy, 502-***-****, operated washers, dryers and pressers for hotel articles, such as pillows, sheets,blankets and quilts. Also assisted three other hotels on post as Housekeeping/custodial worker, swept, dust mop, scrub, vacuumed polished buildings floors, walls, windows, furniture, equipment and dispose of trash. Cleaned and sanitized labortatories, washrooms and bedrooms, keep washrooms and bedrooms with paper, towels and soap.

01/2005 to 12/2005 Hours per week: 40,Customer Service Representative/Cashier, tagging, the garments, handle drop offs and pickups, satisfy customer needs, create orders for incoming orders, assemble the orders once cleaning is finished and clean area, on closing days ge bank deposites ready.

6/2004 to 12/2004,In Home Services, Caretaker,40hrs a week, caring for an elderly couple, preparing meals, bathing them, washing, cleaning, doctor appointments.

6/2003 to 6/2004, 30hrs a week,secretary for relator, phones, typing, filing, scheduled appointment, set up classes, maintained all forms in order, recheck all customers folders.

1/2003 to 6/2004, Havens restruant, 30hrs a week, cashier, waitress, trainer.

1990 to 1997 Social Security Administration, Clerk, 40+ hrs a week, translator, appointments, filing, typing.

1986 to 1989, Cal Fed Bank, Teller, 40hrs a week, cashier, transfers, customer service, vault.

EDUCATION

High School diploma, 1980 Bell Gardens High School,California

AWARDS

02/2009 Certificate of Appreciation, Kevin D Estrem, President Colorado Springs Rodeo Association.

08/2008 Certificate of Appreciation, Health C Roscoe, LTC,EN

03/2008 Certificate of Appreciation, Donald M Campbell Jr, Brigadier General, US Army Commanding

General and May Guilitto Manager Fort Knox Service Center

01/2008 Certificate of Appreciation, May Guilitto Manager Fort Knox Service Center

05/2007 Certificate of Appreciation, Otis Smith Jr, USAARMC and Fort Knox Command Sergeant

Major

03/2007 Visionary certificate of appreciation, Mark Needham Col. USA Fort Knox Garrison

Commander

06/2006 Certificate of appreciation for Volunteer Disaster Services, Angel Gates Disaster Chair,

Hardin/ Larue Service Center, Elizabeth Town, Kentucky

06/2006 Certificated of Training for Facility Orientation, In Processing, Fay M Jones, and Chief Plans, Training, Mobilization andsecurity,Ireland Army Community Hospital



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