Cecilia Vasquez

Email: abouxp@r.postjobfree.com

Address:

City: Corpus Christi

State: TX

Zip: 78410

Country: USA

Phone: 361-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Retail Sales Associate with over three and a half years experience working in a boutique environment. Motivated to maintain customer satisfaction and utilize my experience in sales contributing towards effective service in a renowned retail store.

Educational Background:

High School Dipolma from Calallen High School, Corpus Christi TX 1/2001 to 5/2000 (Art)

High School Dipolma from Del Mar College, Corpus Christi TX 1/2001 to 10/2012

Job History / Details:

Career Overview

Dedicated Retail Sales Associate with over three and a half years experience working in a boutique environment. Motivated to maintain customer satisfaction and utilize my experience in sales contributing towards effective service in a renowned retail store.

Core Strengths

Strong client relations

Exceptional communication skills

Store maintenance ability

Trusted key holder

Floor set design and visual displays

Visual merchandising proficiency

Fashion knowledge

Strategic sales

Shipping and receiving

Inventory control familiarity

POS software knowledge

MS Windows proficient

Typing speed ~ 70 WPM

Detail-oriented

Flexible

Adaptive team player

Strong work ethic

Accomplishments

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Help maintain customer relations on company website and facebook pages.

Compiled inventory lists and worked with vendors for product pricing and special orders.

Assisted store owner with inventory selection at order, which resulted in fast sell-out and re-order rates.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100 percentage accuracy rate.

Created and executed strategies to develop and expand existing customer sales successfully.

Created many eye catching merchandise displays resulting in fast inventory turnover.

Successfully helped to organize and execute multi-annual fashion shows benefiting the boutique and charitable organizations.

Successfully generated sponsorships to help support events.

Created and executed several different sales campaigns utilizing my computer skills to create fliers/posters, coupon books, program books and email blasts.

Ensure that the store always maintains visual appeal and good customer service at all times.

Work Experience

January 2009 to Current

JoJo Boutique Corpus Christi, Texas

Retail Sales Associate

Received and processed cash and credit payments for in-store purchases.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Responsible for interacting and communicating with customers in store and on phone to determine and meet their merchandise needs and preferences. (color/fabric choices, shoes/accessories coordination, special orders, etc.)

Handle other essential tasks like visual merchandising, housekeeping and stocking inventory.

continued to work part-time for JoJo Boutique during the period of Jan 2011-Aug 2011 while I worked at Elsa's Pillbox

January 2011 to August 2011

Elsa's Pillbox Alice, Texas

Pharmacy Clerk

Assisted other pharmacy staff with drug inventory and receiving.

Stocked shelves, rotated stock and checked for expired medications and OTC products.

Receptively answered customer questions and helped locate desired items in the pharmacy.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Provided friendly customer service at prescription drop-off and pick-up counters.

Answered and screened multi-line phone calls for the staff and pharmacist in a friendly, efficient manner.

Processed high volume of refill requests for input by Pharmacy Technicians.

Verified patient data and billing information.

Verified accuracy and completeness of information on prescription and refill requests.

Strictly maintained customer and patient confidentiality.

Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.

Communicated with all customers and staff in a pleasant and professional manner.

Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.

June 2007 to April 2008

Chili's Restaurant San Antonio, Texas

Hostess

Greeted guests in a friendly manner, and sat them at tables or in waiting areas.

Helped with preparation, set-up, and service for events or large parties.

Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary

Located items requested by customers

Wiped tables and seats with dampened cloths, occasionally when needed.

Communicated with customers regarding orders, comments, and complaints and relayed them to manager if needed.

Assigned patrons to tables suitable for their needs and according to rotation.

Assisted co-workers.

Provided guests with menus

Set tables with clean silverware, condiments, and other supplies

Sorted and removed trash, placing it in designated pickup areas

October 2004 to May 2006

Port "A" Pharmacy Port Aransas, Texas

Certified Pharmacy Technician

Responsible for providing customer service at an Independent Pharmacy. Helped set-up store for grand opening.

Helped customers find things around store and give suggestions.

Check-out / receive all prescriptions.

Correctly prepare prescription under the supervision of the pharmacist.

Measured, mixed, counted, labeled and recorded amounts and dosages of medications.

Correctly verify/process insurance information.

Responsible for keeping confidentiality for case sensitive material.

Experience in filling some compound medications in a non-sterile lab under supervision of head technician / pharmacist.

Ability to multi-task in a fast paced environment while maintaining accuracy with sensitive / hazardous material.

Responsible for inventory control (ordering, receiving, returns, up-keep including OTC items)

Responsible for effectively keeping track of prescription locations/storage once filled.(medications needing refrigeration, or reconstitution)

Effectively maintained all Certified Pharmacy Technician responsibilities/duties and followed all laws and procedures in accordance with Texas State Pharmacy Laws.

May 2001 to September 2001

APAC Customer Service Corpus Christi, Texas

Customer Service Representative

Effectively managed a high-volume of outbound customer calls.

Provided accurate and appropriate information in response to customer inquiries.

Demonstrated mastery of customer service call script within specified timeframes.

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Acted professionally and patiently when addressing negative customer feedback.

Educational Background

2000 Calallen High School Corpus Christi, Texas

High School Diploma

Del Mar College Corpus Christi, Texas

Associate of Arts Art Education

Some college credits earned.

Contact this candidate