Lucia Morris

Email: abouxd@r.postjobfree.com

Address:

City: Laredo

State: TX

Zip: 78045

Country: USA

Phone: 956-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-driven Customer Services Representative with proven ability to establish rapport with clients.

Educational Background:

High School Dipolma from Martin High School, Laredo TX 1/2001 to 5/1981 (Business Management)

High School Dipolma from Laredo Community College, Laredo TX 1/2001 to 10/2012

Job History / Details:

Career Overview

Results-driven Customer Services Representative with proven ability to establish rapport with clients.

Core Strengths

Excellent communication skills in both English and Spanish

Adaptability

Telecommunication skills

Invoice processing

Courteous demeanor

Energetic work attitude

Quick learner

Seasoned in conflict resolution

Active listening skills

Customer service expert

Proficient in cash management

Creative problem solver

Shipping and receiving professional

Customer service expert

Excellent systems experience

Opening/closing procedures

Work Experience

July 2010 to March 2012

Emmanuel Christian Academy Laredo, Texas

Physical Education - Teacher

Provided a daily Physical Eduation class to students from 1st thru 12th grade in a private school.

Developed lesson plans suitable to grade level.

Maintined records on student preformance and participation for each student and calculated semester grades.

September 2008 to May 2010

United Independent School District Laredo, Texas

Substitute Teacher

Was a substitue Teacher for grades Pre-K to 5th grade

April 2002 to December 2007

Magic Mortage/Direct Mortage Laredo, Texas

Licensed Mortgage Loan Officer

Provided full service Mortages for numerous customers for the purchase or refinancing of their homes. Originated pre- qualification of potential home buyers. Completely processed the loan applications and processed loans through to closing on their home loans.

December 1989 to November 2000

Daniel B. Hastings, Inc. Laredo, Texas

Supervisor for a U.S. Customs Broker

Started as a Data entry specialist for the import and export of goods into the U.S. and out of Mexico.

Was promoted to Team Leader of the Automotive Industry for the same company.

Became the Company's Liason for thier top Automotive importer, which was also thier top customer producing in excess of one million dollar in revenues. Was subsequently promoted to Department Supervisor, with 15 employess under my supervison.

Educational Background

1981 Martin High School Laredo, Texas

High School Diploma

Laredo Community College Laredo, Texas

Associate of Science Business Management

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