Customer Service Insurance

Shodi Jacobson

Email: abouwz@r.postjobfree.com

Address:

City: Sour Lake

State: TX

Zip: 77659

Country: USA

Phone: 409-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have been in the Insurance industry since 2008. Since starting my career with insurance I have become skilled in helping the client to understand the need for insurance. While I worked with the Lozoya Agency I was effective in helping Mr. Lozoya to attain Agent of the year and to make Toppers for Farmers Insurance. I am performance driven, dependable, positive, hardworking and very reliable. I am looking forward to opening my own Insurance office.

Educational Background:

High School Dipolma from Kaplan University, Houston TX 1/2001 to 11/2011 (P & C License)

High School Dipolma from Hull-Daisetta High School, Houston TX 1/2001 to 10/2012

Job History / Details:

Career Focus

I have been in the Insurance industry since 2008. Since starting my career with insurance I have become skilled in helping the client to understand the need for insurance. While I worked with the Lozoya Agency I was effective in helping Mr. Lozoya to attain Agent of the year and to make Toppers for Farmers Insurance. I am performance driven, dependable, positive, hardworking and very reliable.

I am looking forward to opening my own Insurance office.

Summary of Skills

Proficient in quoting

Auto, Home, Commercial

Meet deadlines and goals

Business recovery and sustainability

Customer satisfaction

Client Relations

Cold Calling

Set appointments

Needs assessments

Apply payments and make nightly deposits

Conflict resolution

Negotiation skills

Computer Literate

Accomplishments

I received my license November 2011 but have been in the business since August 2008. After attaining my P & C License I have been appointed with and doing business through several reputable companies.

Professional Experience

September 2011 to August 2012

Farmers Insurance/Nguyen Agency Beaumont, TX

Producer

Received appointments with and wrote insurance through several reputable companies. Worked as CSR for Farmers. Quoted and retained policies for Farmers.

August 2008 to September 2011

Farmers Insurance/Lozoya Agency Beaumont, TX

Customer Service Representative

Fielded an average of 30 customer service calls per day.

Quoted and placed policies in force.

Documented all customer inquiries and comments thoroughly and efficiently.

Recommended and helped customers select insurance based on their needs.

Received and processed cash and credit payments for policy premiums.

Worked as a team member to give the highest level of service to customers.

Education

2011 Kaplan University Houston, TX

Agent License Certificate P & C License

1981 Hull-Daisetta High School Daisetta, TX

High School Diploma

Professional Affiliations

Myron Steves and Tryton Insurance Group, LLC.; McClelland and Hine, Inc.; Texas Windstorm Insurance Agency; National LLoyds Insurance Company; South Texas General Insurance Agency

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