High School Customer Service

Shirley R Carpenter

Email: abouwt@r.postjobfree.com

Address:

City: Cincinnati

State: OH

Zip: 45240

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: Proficient sales person looking for an opportunity to use my knowledge and experience to help grow a sales market. Excellent communication and interpersonal relationships skills to help foster an environment for an increase in revenue for a particular market.

Educational Background:

High School Dipolma from The Cincinnati College of Mortuary Science, Cincinnati OH 1/2001 to 3/2009 (Mortuary Science)

High School Dipolma from Thomas More College, Cincinnati OH 1/2001 to 10/2012

High School Dipolma from Luxoticca Retail, Cincinnati OH 1/2001 to 10/2012

High School Dipolma from Cambridge Technical, Cincinnati OH 1/2001 to 10/2012

High School Dipolma from Southwestern College of Business, Cincinnati OH 1/2001 to 10/2012

Job History / Details:

Career Focus

Objective: Proficient sales person looking for an opportunity to use my knowledge and experience to help grow a sales market. Excellent communication and interpersonal relationships skills to help foster an environment for an increase in revenue for a particular market.

Summary of Skills

Planning/coordinating

PowerPoint knowledge

Microsoft Office proficiency

Team leadership

Professional demeanor

Verbal communication skills

Detail oriented

Critical thinker

Well organized

Outstanding interpersonal skills

Customer needs assessment

Professional Experience

October 2009 to September 2010

Butler County Memorial Park Trenton, Ohio

Family Service Adviser

Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Including but not limited to Setting appointments with families, selling cemetery property, Writing contracts, answering phones, cold calling, At Need Services, Organizing Burial books, and completing all burial records, files and interment orders.

10/3/2012 12:00:00 AM

Labor Reserve

Supervisor, and Coloring Technician

Shipping/Receiving, Fork Lift, Overhead crane,.

November 2007 to June 2009

Schmidt Dhonau Funeral Home

Student Training

Student Employment Training: Memorial folders, Bookmarks, Contribution folders, organized and participated in funerals and visitations.

Also, cleaning, washing cars, and Landscaping.

Furthermore, responsible for removals and paperwork associated with that, assisting in embalming, cosmetizing, dressing, and casketing of the deceased.

October 2005 to September 2007

Tina R. Mills Attorney at Law Cincinnati, Ohio

Investigator

Investigated statements for pre-trial and deposition pleadings

May 2004 to October 2005

TJX Company Cincinnati, OHIO

Loss Prevention Detective

Monitored multiple databases to keep track of all company inventory.Worked directly with corporate security to review shrink procedures to achieve a positive end of the month data. Monitored premises for theft. Preparing tapes and document for court appearances. Testified at trials if required.

March 2003 to September 2004

Luxottica Retail Corporate Security Mason, Ohio

Security

Find security lapses and rectify those problems, managed all vendors and consultants entering the building, monitoring all building activity, executive escort and protection services, and trained in personal protection.

10/02 to 02/03

Brantley Security Services Cincinnati, Ohio

Security Officer

Implemented security procedures, security access, accounting for and Monitoring visitors at all time.

10/01 to 07/02

Wackenhut Security Company Cincinnati, Ohio

Security Officer

On site security (Proctor and Gamble sites), training incoming security Officers, Dispatching, trained in CPR.

05/92 to 05/00

Sorg Paper Mill Middletown, Ohio

Coloring Expert

07/91 to 05/92

Inland Container Inc Middletown, Ohio

Machine Operator

Education

03/09 The Cincinnati College of Mortuary Science Cincinnati, Ohio

Associates Mortuary Science

12/06 Thomas More College Crestview, Kentucky

Business Administration/Pre Law

9/04 Luxoticca Retail Mason, Ohio

Select One

Personal Security

09/88 Cambridge Technical Middletown, Ohio

Vocational Certificate in Criminal Justice

03/86 Southwestern College of Business Middletown, Ohio

Certification Certificate in Criminal Law

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