Customer Service High School

krystiely Rodriguez

Email: abouwj@r.postjobfree.com

Address:

City: sanford

State: FL

Zip: 32773

Country: USA

Phone: 321-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 1 years of experience working in fast-paced environments. Solid team player with great positive attitude.

Educational Background:

High School Dipolma from John Jay High School, Brooklyn NY 1/2001 to 6/2007 (standard diploma)

High School Dipolma from Seminole State College, Brooklyn NY 1/2001 to 10/2012

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 1 years of experience working in fast-paced environments. Solid team player with great positive attitude.

Core Strengths

Floor set design and visual displays

Store maintenance

Inventory

Excellent communication skills

Top sales performer

Telephone inquiries

Multi-line phone usage

Strong organizational skills

MS Windows proficient

Customer service expert

Medical terminology knowledge

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Sales

Consistently generated additional revenue through skilled sales techniques.

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Telephone Service

Professionally processed 30 calls per day, providing information and service to ensure customer satisfaction.

Work Experience

February 2012 to 10/3/2012 12:00:00 AM

Sol Sanford, fl

Sales associate

Greeted customers entering the store to ascertain what each customer wanted or needed.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Assisted customers in person and via telephone.Provided daily support as the company's only bilingual Spanish/English customer service representative.Received multiple reviews acknowledging my level of dedication to excellent customer service.

March 2007 to July 2007

Corporate Transportation Group brooklyn, ny

Call center dispatcher

Effectively managed a high-volume of inbound and outbound customer calls.

Provided accurate and appropriate information in response to customer inquiries.

Gathered and verified all required customer information for tracking purposes.

Maintained up-to-date records at all times.

June 2006 to September 2006

Mc.Donalds brooklyn, ny

cashier

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Recorded customer orders and repeated them back in a clear, understandable manner.

Operated the drive-through window and sales register quickly and efficiently.

Greeted customers and provided excellent customer service.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Educational Background

2007 John Jay High School brooklyn, ny

High School Diploma standard diploma

2013 Seminole State College sanford, fl

Associate of Science nursing

Minor in Criminal Justice

Major in Nursing

Continuing education

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